Final Results

Computacenter plc Final results announcement Computacenter plc, the European IT infrastructure services provider, today announces final results for the twelve months ended 31 December 2009. FINANCIAL HIGHLIGHTS Financial performance * Group revenues decreased 2.2% to £2.50 billion (2008: £2.56 billion) * Adjusted* profit before tax increased 25.8% to £54.2 million (2008: £43.1 million) * Adjusted* diluted earnings per share increased 31.9% to 27.7p (2008: 21.0p) * Additional interim dividend of 8.0p, in lieu of final dividend, bringing the total dividend for the year to 11.0p (2008: 8.2p) * Net cash prior to customer specific financing (CSF) was £86.4 million (2008: £4.6 million) Statutory Performance * Profit before tax increased 22.4% to £48.4 million (2008: £39.5 million) * Diluted EPS increased 2.9% to 24.9p (2008: 24.2p) * Net funds after CSF was £37.3 million (2008: net debt of £84.6 million) OPERATING HIGHLIGHTS * Group annual services contract base grew over 9% to £503.6 million, at constant currency * Contract wins and extensions included Produban (Santander Group IT Business), Threadneedle, BP, Schroders and Severn Trent Water * Operating expenses reduced by over £30 million, in constant currency * Successful exit of trade distribution business which freed c. £20 million of working capital * Two acquisitions made during the year; TCS in UK and becom in Germany * Group-wide ERP project remains on track Mike Norris, Chief Executive of Computacenter plc, commented: "Computacenter has delivered a strong performance in 2009 with increased profits, earnings per share and a materially improved cash position. The increase in the Group's annual service contract base is clear evidence that customers are turning to Computacenter to help them to reduce their operating costs. As a result we expect steady revenue growth in 2010. "We enter 2010 in good shape with a lower cost base and having secured our largest services contract win to date in the first quarter of the year. The economic climate across Europe is still fragile and while the UK has begun the year very well, Germany has experienced a challenging start. In spite of this we believe that the investments we are making in our business, together with our strong balance sheet, position the Group well to take advantage of market opportunities and capture further share." * Adjusted for exceptional items and amortisation of acquired intangibles. For further information, please contact: Computacenter plc. Mike Norris, Chief Executive 01707 631 601 Tessa Freeman, Investor Relations 01707 631 514 www.computacenter.com Tulchan Communications 020 7353 4200 Stephen Malthouse Lucy Legh www.tulchangroup.com Chairman's Statement At Computacenter we provide services to our customers that save them money and help them be more productive. In pursuit of this we made good progress in 2009. We set out to enhance our profitability, optimise the use of working capital and improve our cash flow. We invested in our people, processes and systems, whilst significantly reducing the overall cost base within the Group. Our organisation was simplified, we exited our trade distribution businesses, and bought Thesaurus in the UK and Becom in Germany. Our services contribution saw improvement in all three major geographic markets, focus on our target markets was sharpened and we continued to invest in the implementation of our Group-wide ERP system. Results for the year are pleasing. Adjusted* profit before tax increased by 25.8% to £54.2 million. Net funds before customer specific financing increased by £81.8 million to £86.4 million. The ERP implementation is on plan and budget. Our customers gave us high and improved satisfaction ratings in independent surveys and an increasing share of their business. We invested some £20 million in our business in 2009, a sum which includes the ERP project, and at the same time reduced the cost base by more than £30 million on a constant currency basis. We face the future encouraged by this progress and optimistic for our prospects ahead, in particular with an annualised service contract base of over £500 million. We have won a number of major new contracts and have a solid retention of existing customers. Competition is fierce and we must continuously improve our performance in order to win in the market place; the economic environment remains uncertain and our job is to help our customers address this, while improving our own business. We are seeing a continued shift in our market to 'multi sourcing' of service offerings and 'single sourcing' of product offerings, independent of the hardware and software makers. We are well positioned to address these shifts as we strive to please our customers and improve profitability, maximise the use of working capital and fulfil our people's talent and ambition. I thank the people of Computacenter for their hard work and commitment to our Company and our customers for their support and, above all, their business. We are pleased with our progress but not satisfied that we have exploited our potential to the full. Greg Lock. OPERATING REVIEW Group Overview Computacenter has delivered a strong profit performance in 2009. Group adjusted* profit before tax grew by 25.8% to £54.2 million (2008: £43.1 million). Excluding the effects of a stronger Euro, Group adjusted* profit before tax increased by 22.3%. Primarily due to this increased profitability and a reduced tax rate, the Group's adjusted* diluted earnings per share (EPS) grew 31.9% to 27.7p (2008: 21.0p). On a statutory basis, taking into account amortisation of acquired intangibles and exceptional items, Group profit before tax increased 22.4% to £48.4 million (2008: £39.5 million) and diluted EPS increased by 2.9% to 24.9p (2008: 24.2p). Group revenue declined in 2009 by 2.2% to £2.50 billion (2008: £2.56 billion). Part of this decline was as a result of our strategic decision to exit trade distribution; however revenue benefited from a strong Euro. Excluding these two opposing effects revenue declined by 4.9%. As reported, Group services revenue increased by 8.1% but particularly pleasing was the 12.2% increase in long-term contractual revenues. The Group annual services contract base stood at £503.6 million at the end of the year, an increase of 3.9% over 31(st) December 2008 or 9.0% in constant currency. We reduced operating expenses by over £30 million in constant currency and as a result the Group incurred exceptional costs as it restructured its workforce and vacated the related property. Additionally, the disposal of our trade distribution division ("CCD") in November 2009, generated an exceptional profit of £1.9 million, net of goodwill written off. The net effect of these exceptional items is a charge of £5.3 million. Our balance sheet has strengthened considerably. At the end of the year net cash prior to customer specific financing (CSF) was £86.4 million (2008: net cash of £4.6 million). Including CSF net funds were £37.3 million (2008: net debt of £84.6 million). This material improvement in our cash position was primarily due to increased profitability, the sale of our distribution division, prudent working capital management and is largely sustainable. However, the figures are flattered by approximately £30 million due to the extended credit terms of one of our major vendors which have been made available to all of their business partners. These terms are likely to return to normal in the second half of 2010. The Board has decided to pay an additional interim dividend of 8p in lieu of a final dividend, bringing the total dividend for the year to 11p (2008: 8.2p). The increase in dividend is broadly consistent with our stated policy of maintaining dividend cover within our target range of 2 to 2.5 times. The dividend will be paid on 1 April 2010 to shareholders on the register as at 19 March 2010. The increase in the Group's annual services contract base is clear evidence that customers are turning to Computacenter to help them reduce their operating costs. Our offerings continue to gain momentum in the market as customers choose to selectively outsource IT infrastructure support, rather than opting for a comprehensive IT outsourcing contract or undertake the work in-house. To meet this growing demand for our datacentre and distributed services we have continued to invest in our assets and people during 2009. We have increased our service desk capacity in Milton Keynes, Hatfield, Erfurt, Barcelona and Cape Town as well as establishing a new helpdesk facility outside of Paris. The enhancements we have made to our customer facing systems and tools, which enable better workflow within IT departments, have caused a strong increase in use by our customers. We now have as many customer employees using our software tools as our own staff. We have successfully transitioned a number of existing customers to our new datacentre facility in Manchester. We received the award for Datacentre Team of the Year after migrating more than 1,000 devices without any business interruption, resulting in 100% positive customer feedback. Additionally, in the datacentre area we have made a significant enhancement to the Group's offering by investing in a new facility in Romford in the UK, which opened in early 2010. This is the first datacentre outsourcing facility in Europe that will be certified to the highest level of security and reliability, Tier IV. We announced a year ago that the Group had embarked on a major ERP implementation project. The project remains on track and within the capex budget of £32 million of which £22 million had been spent by the end of 2009. We are scheduled to roll out the new system in Germany in the second half of 2010 and in the UK in the first half of 2011 with other Group countries following closely behind. There will be a net cost to the P&L in the second half of 2010 and the first half of 2011 as the cost savings that we expect to achieve from the new implementation, will only be available to us once our two major countries have gone live. In addition to the cost saving benefits, we believe the new system will enable us to create greater efficiencies in many of the Group's activities and improve our competitiveness. The Group made two acquisitions in the year, both in late November, which therefore had minimal impact on our 2009 performance. In the UK we acquired Thesaurus Computer Services Limited ("TCS"). TCS gives Computacenter access to IBM mainframe specialist skills and builds on our long-term relationship with IBM. With this acquisition Computacenter will become the most sigificant independent System Z provider of products and services in the UK outside of IBM. In Germany we acquired systems provider becom Informationsysteme GmbH ('becom'). This acquisition also strengthens our relationship with IBM and positions Computacenter as their largest business partner in Europe. We believe the acquisition will increase our annual revenue in Germany by around 10% in 2010. Whilst there will be some one-off integration costs post the acquisitions, we expect a positive net operating profit in the year ahead. The sale of CCD to Ingram Micro was finalised in November, completing our exit from the trade distribution market. This disposal frees up approximately £20 million of working capital of which £15 million was realised in 2009. It will have a negative impact on the Company's profitability of approximately £1.0 million in 2010. UK Excluding the effects of the exit from trade distribution, UK revenues fell by 7.3% in 2009 to £1.14 billion (2008: £1.23 billion). This fall was driven by product revenue declines as the condition of the UK economy caused our customers to reduce capital expenditure where possible. The fourth quarter showed a small revenue increase of 2%. Whilst this is encouraging, the VAT rate increase at the end of the period may have caused the increase in demand. Adjusted* operating profit in the UK increased by 27.8% to £37.8 million (2008: £29.6 million). This profit growth could not have been achieved without the major cost reduction programme we entered into at the beginning of the year. In 2009 the UK's overhead costs have been reduced by approximately £22 million compared to 2008. Services revenue grew by 2.2% to £334.0 million (2008: £326.8 million). However, more importantly long-term contractual revenue grew by 6.0% whilst professional services revenue, which is more closely linked to product and shorter term projects, declined by 6.8%. The decline in professional services revenue was caused by the lack of new infrastructure projects throughout 2009, the pipeline for which has improved steadily towards the end of the period. As we have stated before our propositions, particularly in managed services, have gained traction in the market over the last few years as we focus on reducing the operating costs of our customers' IT infrastructure. We are pleased to announce a number of significant new wins in our long-term contractual services business. We have won a ten-year managed services contract with global asset management firm Threadneedle.  This contract, which is now fully operational, is an £11 million agreement where Computacenter will host and manage the firm's datacentre infrastructure.  This has facilitated Threadneedle making savings in excess of the contract value. NHS Oldham has signed a four-year contract that will see Computacenter provide management and support of its IT infrastructure to reduce costs and improve service. At the beginning of 2010 we signed our largest services contract to date, with a retail bank, to out-task desktop services as part of a five-year agreement covering the bank's 140,000 users and 16,000 servers over its entire estate including 3,000 branches. We also signed a new five-year full infrastructure managed services deal worth in excess of £40 million with global asset management firm Schroders. Both of these contracts will not start to add significantly to our services revenue until the second half of 2010. Whilst the number of new contracts won is extremely satisfying, we are even more pleased with our retention rate, where we frequently not only retain the customer but also increase the contract in scope and duration. Testament to this is the new six-year desktop services contract signed with BT Group in 2009. In retail banking we have signed a new contract with Produban (Santander Group IT business) where we have agreed a five year extension, which supports its 31,000 UK employees. Although there have been fewer significant infrastructure projects than in previous years, we managed to secure a number of major successes. Wins include the £45 million contract to supply and install the network infrastructure at two new datacentres for a leading financial services group and a major business transformation including datacentre and network implementations for a major supermarket chain, within its distribution network. We are encouraged by the number of customers evaluating and committing to transformation programmes involving the migration to Microsoft Windows 7, which we see as a key driver for growth in the coming years. An example of this is where Severn Trent Water has engaged Computacenter as part of a £3.5 million project, which will underpin new flexible working practices, increase staff productivity and reduce costs. We have also had success in the product supply side of our business where we have seen customers consolidating suppliers and using the indirect channel to help them reduce their costs. A good example of this is our recent win with BP, which has consolidated hardware and software procurement with Computacenter in Europe and CompuCom, our partner in the US. BP expects to see a 15% reduction in capital expenditure as part of this programme. With the ongoing focus on environmental issues, 2009 proved a great year for RDC, our IT equipment disposal, remarketing and redeployment subsidiary. The Company achieved record annual results as part of the Computacenter Group, with overall revenue up by 20% to nearly £30 million, while profits grew by 46%. In June, RDC was delighted to invite the new Chairman of the Environment Agency, Lord Chris Smith, to open a new recycling area, and to celebrate its second Queen's Award . The accolade for Enterprise for Sustainable Development is one of only ten awarded in the whole of the UK. Germany In Germany we saw another year of encouraging adjusted* operating profit growth of 21.9% to €22.0 million (2008: €18.0 million). This was achieved despite a decline in revenues of 1.4% in local currency to €1.03 billion, excluding the acquisition of becom in late November. As with elsewhere in Europe there was a slowdown in product sales and continued margin pressure throughout the year, particularly for low-end servers and PCs. 2009 can be characterised as a year of lots of small improvements. Services margin was up a little, operating expenses were down a little and there was some improvement towards higher-end products and services, all of which improved the profit performance. Our managed services contract base grew by 8.4% to €266.8 million compared to the previous period. We signed a number of notable outsourcing contracts, including a three-year agreement with aerospace company EADS Astrium. BASF IT services has engaged Computacenter to provide on-site services and logistics support for more than 50,000 desktops and laptops for the BASF Group in Europe. The market for professional services has been challenging. However, our networking solutions business saw good results; initiatives aimed at increasing networking services sales yielded strong growth, notably in security and unified communications. Margins grew considerably in 2009 and played an important role in the operating results. Significant wins included a networking managed services contract with EADS Astrium. This contract and the desktop agreement are worth a total of €5.0 million. Our datacentre product business performed poorly, with revenue and margins for low-end servers below our expectations. Future growth in the datacentre business will be assisted by the becom acquisition. The opportunity created by customer concerns around energy and operational efficiency also led to a number of new business wins in 2009, including a datacentre optimisation project for a leading manufacturer of brake parts. We are helping the manufacturer identify ways to enhance its energy efficiency as part of the contract. While at Immoblienscout24, we are assisting the online property portal company with the implementation of a new datacentre and also providing ongoing support. France Whilst overall performance for Computacenter France declined slightly last year to an adjusted* operating loss of €3.1 million (2008: €2.1 million) it was still materially ahead of our internal, as well as external, expectations at the beginning of the year. In line with the market, revenue declined by 7.6% to €358.7 million (2008: €388.0 million). However, encouragingly services revenues grew by 10.2% in local currency, now representing18.4% of the total business. Computacenter France continued to demonstrate improvements in its operating controls and processes, with greater governance of forecasting and financial structure. The simplified management structure implemented at the beginning of 2009 resulted in an 11.6% reduction in operating costs, in local currency. To further support services growth in France, we opened a new helpdesk in Roissy. This facility will be key to supporting and growing our desktop support business, which benefited from a number of key wins in 2009. For example, the Conseil Regional Midi-Pyrénées, a public administrative authority in the south of France, has engaged Computacenter France to provide support services to 1,300 end-users, as part of a three year contract. A full managed services contract with Electricité Réseau Distribution France was another of our outsourcing success stories in 2009. Worth €4.8 million, the contract includes support for 1,800 desktops as well as the electricity Company's network and datacentres. Datacentre solutions and services, especially consolidation and virtualisation, will play a key role in the development of the French business. For example, we won a four-year contract with SPEIG, a subsidiary of COLAS (the French building construction and public works leader) for maintaining its datacentres across 40 countries. Computacenter France's product revenue declined by 10.8% in local currency compared to 2008. The most significant factor in this revenue decline was due to our largest customer in France going through a hiatus in spend, due to the fact that their contract with us had come to an end. We are pleased to announce that we have secured a new contract with this customer with a slightly wider scope for another four years. Excluding this customer, product revenue grew by 1% which we believe is materially ahead of the market as a whole. The software licensing market is a key development area for Computacenter France, supported by a new specialist sales team. Among our software successes during 2009 was a win with Airbus France, which involves the supply and the implementation of an anti-virus package for 560 users. We also won a global software licensing contract worth €9 million with energy company GDF-SUEZ. The contract includes distribution to 51 countries and will help GDF-SUEZ remove cost and complexity from its operations. Computacenter France has made real progress in 2009. The local management team have made a step change in 2009 as is evidenced by our services growth. We feel confident that the business will make financial progress in 2010. Benelux Our Benelux operation showed an adjusted* operating loss of €851,000 in 2009 (2008: €120,000), with overall revenues dropping by 22.1%. This was due to a major decline of 29% in product revenues. The product business had a difficult year in a tough market, particularly within the corporate sector. In the first half of 2009, we embarked on several initiatives to control the cost base. We suspended product supply activities in Luxembourg and undertook a restructuring project in Belgium. Despite the decline in revenue, we saw a number of key managed services and project wins during 2009. Techspace Aero, part of the Safran Group, has engaged Computacenter Benelux to deploy a new storage infrastructure. The project, worth €550,000 will help the company improve data management and reduce costs. We are also helping Truvo Netherlands upgrade its telecommunication systems after a project win worth €110,000. The Group's global procurement capabilities also secured new business for Computacenter Benelux during 2009 in the form of an international contract with a leading biotechnology firm. The agreement covers the supply of hardware and software. Outlook The outlook for our long-term contractual services business, where we save our customers money, remains encouraging and we predict revenue growth, particularly in the UK, in 2010 where contracts have already been secured. We also expect some improvement in gross profit compared to 2009 due to improved business take on and economies of scale. Our professional services, coupled with our product supply, which is reliant on capital expenditure, is more difficult to predict. The encouraging signs we saw in the fourth quarter in the UK have continued into the first quarter of 2010. Germany has seen a challenging start to the year when compared with the first quarter of 2009. As is always the case, it is not until we have gone through the end of the first quarter, that we can draw any meaningful conclusions about the performance of the Group, for the year as a whole. In the longer-term we believe the investments we are making in our business, together with our strong balance sheet, positions the Group well to take advantage of market opportunities. While the economic outlook remains uncertain, customers will continue to focus on reducing their operating costs and focusing on core activities. Mike Norris * Adjusted profit before tax, income tax expense and EPS are stated prior to amortisation of acquired intangibles and exceptional items. Adjusted operating profit is also stated after charging finance costs on CSF, and prior to the transfer of internal ERP implementation costs between segments. Finance Director's review Turnover and profitability After two consecutive years of growth, Group revenues reduced in 2009 by 2.2%. The exit from the trade distribution of PCs, laptops and printers at the end of 2008, and subsequent completion of the sale of the remaining trade distribution ("CCD") business on 27 November 2009 resulted in a reduction of revenues in that business to £84.7 million (2008: £158.8 million). Excluding CCD, Group revenues increased by 0.7%, with product revenues declining by 2.3% to £1.68 billion. This reduction was partially offset by an increase in services revenues of 8.1% to £740.0 million, with Managed Services growth offsetting a contraction in Professional Services. The Professional Services and product revenue decline is mainly due to the lack of large infrastructure projects as a result of the recessionary environment. The growth in service revenues across the Group improves the forward visibility of gross margin generation and earnings resilience. In both the UK and Germany, product revenues in December were stronger than anticipated, partially due in both countries to strong year end activity by customers to utilise existing budgets, augmented in the UK by the VAT rate change on 1 January 2010. Adjusted profit before tax improved by 25.8% from £43.1 million to £54.2 million. After taking account of exceptional items and amortisation of acquired intangibles, statutory profit before tax increased by 22.4% from £39.5 million to £48.4 million. Adjusted operating profit Statutory operating profit increased from £42.6 million to £52.0 million. However, management measure the Group's operating performance using adjusted operating profit, which is stated prior to amortisation of acquired intangibles, exceptional items and the transfer of internal ERP implementation costs, and after charging finance costs on customer-specific financing ("CSF") for which the Group receives regular rental income. Gross profit is also adjusted to take account of CSF finance costs. The reconciliation of statutory to adjusted results is further explained in the segmental reporting note (Note 3). UK UK revenues declined in 2009 by 11.8% overall but declined by 7.3% when the impact of the staged withdrawal from trade distribution is removed. Ongoing product sales declined 10.8% whilst Services revenues increased by 2.2%, driven by a 6.0% growth in contractual services, offset by a reduction in Professional Services revenues linked to the downturn in spending on capital projects. The decline in product sales resulted in an improved gross profit mix, with adjusted gross profit increasing from 14.0% to 14.8%. This is despite margin challenges on the start-up of certain new Managed Service contracts and the more difficult Professional Services market. Adjusted operating expenses decreased by £22.0 million (13.3%), reflecting the effects of the cost reduction programme which was initiated in 2008. The SG&A cost reduction included the cost reduction from the partial exit from trade distribution, the reduction in the mid-market product sales business and a reorganisation aimed at the simplification of the organisation structure including a reduction of the management layers. The cost reduction process was assisted by the recessionary environment which resulted in lower staff attrition, recruitment costs and lower travel and other costs, in total approximately. £2.0 million. Exceptional charges incurred to achieve these savings were £3.3 million in redundancy charges and £1.9 million of vacant property costs. Germany Revenue increased by 12.0% to £930.7 million (2008: £830.7 million) whilst revenue in constant currency decreased by 0.1%, however this included a revenue contribution of £12.1 million from the acquisition of becom Informationsysteme Gmbh ("becom"). Services revenues increased by 0.3% and product revenues decreased by 0.3% in constant currency. Gross profit percentage for Germany as a whole decreased from 13.7% to 13.4% of sales, mainly due to an increasing proportion of sales of lower margin PCs within product revenue. SG&A reduced by 5.9% in constant currency mainly due to a tight focus on control of all variable SG&A costs. The net outcome of the above factors was an improvement in adjusted operating profit from £14.3 million to £19.6 million. Included within the adjusted operating profit is £0.3 million from becom since acquisition. France Revenue increased by 3.6% to £319.4 million (2008: £308.2 million) whilst revenue in constant currency reduced by 7.6%. Constant currency product revenue reduced by 10.8% whilst service revenue increased by 10.2%. Within this, Professional Services reduced by 15.8% whilst Managed Services revenue increased by 27.9%. Gross profit decreased from 12.6% to 11.7% of revenues with the favourable mix effect of increased services revenues being more than offset by a reduction in margin due to the renewal of a major product contract. Exceptional charges of £1.6 million were incurred to help reduce operating expenses, which declined by 11.6% in constant currency, although this is reported as a 0.8% reduction when translated into Sterling. The adjusted* operating loss increased to £2.7 million (2008: £1.7 million), which is a better than expected performance in the year, taking account of the impact of the contract renewal with a large customer. Benelux Reported revenue reduced by 12.6% to £26.2 million (2008: £30.0 million) whilst revenue in constant currency reduced by 22.1%. In constant currency, product revenue reduced by 29.0% whilst service revenue reduced by 8.7%. Exceptional costs of £0.2 million were incurred which helped to reduce SG&A by 7.5% in constant currency. The net result of the above was an increase in the operating loss to £0.8 million (2008: £0.1 million) Acquisitions On 26 November 2009, the Group acquired 100% of the voting shares of becom Informationssysteme GmbH ("becom") for a consideration of €2.3 million inclusive of costs. The becom business is based in Germany and is a leading provider of large IBM systems. The acquisition of becom has resulted in goodwill arising of £12.1 million. becom will be integrated fully with Computacenter Germany during 2010. As a result, it is expected that going forward the cash flows will not be reliably and separately identifiable and that the goodwill relating to this acquisition will be tested for impairment against the Computacenter Germany cash-generating unit. On 27 November 2009 the Group acquired certain assets and liabilities of Thesaurus Computer Services Limited from Thesaurus Computer Services Limited and BDO LLP for a consideration of £0.9 million inclusive of costs. Thesaurus is a private company based in the UK which provides mainframe service solutions. The assets of Thesaurus were acquired by and the business was immediately integrated within Computacenter UK. The goodwill arising on the acquisition of £1.5 million has been tested against the Computacenter UK cash generating unit. Disposals On 27 November 2009, the Group disposed of CCD to Ingram Micro. The Group received consideration of £3.0 million in cash. After the disposal of goodwill of £1.0 million and disposal costs of £0.1m, a profit of £1.9 million was realised. The disposal does not represent a separate major line of business or geographical area of operations and hence is not treated as a discontinued operation. Exceptional items Statutory operating profit is stated after charging exceptional items of £5.3 million, which consist of the profit on the sale of CCD in the UK (£1.9 million), redundancy costs of £5.3 million and provisions for empty property of £1.9 million, both related to restructuring activities across the Group. Redundancy costs were principally incurred in the UK (£3.3 million) and France (£1.6 million). This action contributed to a reduction in net operating expenses of over £30 million across the Group (in constant currency). Finance income and costs Net finance costs on a statutory basis increased from £3.0 million in 2008 to £3.7 million in 2009. This takes account of finance costs on customer specific financing of £4.0 million (2008: £4.0 million). On an adjusted basis, prior to the interest on customer specific finance ("CSF"), net finance income reduced to £0.3 million from £1.0 million. Taxation Excluding the exceptional items, the adjusted effective tax rate was 22.6% (2008 was 24.9%). The improvement in 2009 is mainly attributable to the losses utilised on earnings in Germany. Deferred tax assets of £11.4 million (2008: £13.5 million) have been recognised in respect of losses carried forward. In addition, at 31 December 2009, there were unused tax losses across the Group of £188.1 million (2008: £212.0 million) for which no deferred tax asset has been recognised. Of these losses, £111.1 million (2008: £138.8 million) arise in Germany, albeit a significant proportion have been generated in statutory entities that no longer have significant levels of trade. The remaining unrecognised tax losses relate to other loss-making overseas subsidiaries. Earnings per share and dividend Whilst statutory diluted earnings per share has grown by 2.9% to 24.9p (2008: 24.2p), adjusted* diluted earnings per share provides a more appropriate reflection of performance, increasing by 31.9% from 21.0p in 2008 to 27.7p in 2009 The earnings per share increase exceeds the profit growth mainly due to losses utilised on earnings in Germany and the reduced corporation tax rate in the UK from April 2008. The Board is recommending an additional interim dividend of 8.0p per share, in lieu of a final dividend, bringing the total dividend for the year to 11.0p (2008: 8.2p). This will be payable on 1 April 2010 to registered shareholders as at 19 March 2010. Cash flow The Group's trading net funds position takes account of factor financing, but excludes customer specific financing ("CSF"). There is an adjusted cash flow statement provided in note 9 that restates the statutory cash flow to take account of this definition. The net funds (excluding CSF) improved from £4.6 million to £86.4 million by the end of the year. The Group has a history of strong cash generation, however the increase in 2009 was exceptional due to a number of factors. Firstly the exit from CCD in the UK, partially in late 2008 and finally in late 2009, released an estimated £30.0 million working capital; secondly the Group benefited by an estimated £30.0 million from a temporary improvement in credit terms with a significant vendor; cash receipts from customers at the end of December 2009 were stronger than usually experienced; and finally, there was a benefit of £10.0 million due to early settlement on a customer contract that is financed by a customer-specific financing arrangement. The increase in the year is achieved after taking account of investment in the ERP system in the period of some £11 million. Whilst the increase in net cash in the year is particularly strong, changes in future periods are more likely to be in line with the underlying earnings of the business, except if the improvement in credit terms with a significant vendor is reversed. CSF reduced in the year from £89.2 million to £49.1 million partially due to a decision to restrict this form of financing in the light of the credit environment and reduced customer demand. Taking CSF into account, total net cash at the end of the year was £37.3 million, compared to net debt of £84.6 million at the start of the year. Customer specific financing In certain circumstances, the Group enters into customer contracts that are financed by leases or loans, which are secured only on the assets that they finance. Whilst the outstanding balance of CSF is included within the net funds for statutory reporting purposes, the Group excludes CSF when managing the net funds of the business, as this CSF is matched by contracted future receipts from customers. Whilst CSF is repaid through future customer receipts, Computacenter retains the credit risk on these customers and ensures that credit risk is only taken on customers with a strong credit rating. The committed CSF financing facilities, are thus outside of the normal working capital requirements of the Group's product resale and service activities. Capital Management Details of the Group's capital management policies are included within note 25 of the financial statements. Financial instruments The Group's financial instruments comprise borrowings, cash and liquid resources, and various items that arise directly from its operations. The Group occasionally enters into hedging transactions, principally forward exchange contracts or currency swaps. The purpose of these transactions is to manage currency risks arising from the Group's operations and its sources of finance. The Group's policy remains that no trading in financial instruments shall be undertaken. The main risks arising from the Group's financial instruments are interest rate, liquidity and foreign currency risks. The overall financial instruments strategy is to manage these risks in order to minimise their impact on the financial results of the Group. The policies for managing each of these risks are set out below. Further disclosures in line with the requirements of IFRS 7 are included in note 24 of the financial statements. Interest rate risk The Group finances its operations through a mixture of retained profits, bank borrowings, invoice factoring in France and the UK and finance leases and loans for certain customer contracts. The Group's bank borrowings, other facilities and deposits are at floating rates. No interest rate derivative contracts have been entered into. When long-term borrowings are utilised, the Group's policy is to maintain these borrowings at fixed rates to limit the Group's exposure to interest rate fluctuations. Liquidity risk The Group's policy is to ensure that it has sufficient funding and committed bank facilities in place to meet any foreseeable peak in borrowing requirements. The Group's net funds position improved substantially during 2009, and at the year-end was £86.4 million excluding customer-specific financing, and £37.3 million on a statutory basis. At 31 December 2009, the Group had available £100.3 million (2008:£ 163.4 million) of uncommitted overdraft and factoring facilities. However, £8.9 million of these facilities will expire during March 2010 and will not be renewed as they are no longer required as the Group has access to a £60.0 million 3 year committed facility established in May 2008, of which £42.9 million is not utilised at the balance sheet date. Customer-specific financing facilities are committed. The Group manages its counterparty risk by placing cash on deposit across a panel of reputable banking institutions, with no more than £30.0 million deposited at any one time except for Government backed counterparties where the limit is £50.0 million. Foreign currency risk The Group operates primarily in the UK, Germany, France, and the 'Benelux' countries, using local borrowings to fund its operations outside of the UK, where principal receipts and payments are denominated in Euros. In each country a small proportion of the sales are made to customers outside those countries. For those countries within the Euro zone, the level of non-Euro denominated sales is very small and, if material, the Group's policy is to eliminate currency exposure through forward currency contracts. For the UK, the vast majority of sales and purchases are denominated in Sterling and any material trading exposures are eliminated through forward currency contracts. Credit risk The Group principally manages credit risk through management of customer credit limits. The credit limits are set for each customer based on the creditworthiness of the customer and the anticipated levels of business activity. These limits are initially determined when the customer account is first set up and are regularly monitored thereafter. In France, credit risk is mitigated through a credit insurance policy which applies to non-Government customers and provides insurance for approximately 50% of the relevant credit risk exposure. There are no significant concentrations of credit risk within the Group. The Group's major customer, disclosed in note 3 to the financial statements consists of entities under the control of the UK Government. The maximum credit risk exposure relating to financial assets is represented by carrying value as at the balance sheet date. Going concern As disclosed in the Directors Report, the directors have a reasonable expectation that the Group has adequate resources to continue its operations for the foreseeable future. Accordingly they continue to adopt the going concern basis in preparing the consolidated financial statements. Tony Conophy Risk Management The Group undertakes a formal annual process, facilitated by the Risk Department, to identify and analyse the potential likelihood and impact that various identified risks pose to the Group's strategic goals. Once a risk has been identified and quantified, an associated mitigation strategy is developed. The agreed mitigation strategy is followed by the nominated and most appropriate 'owner' of the risk and any associated programme of work is monitored by the Group's Internal Audit Department. Throughout the year any new risks of significance identified within the Group are added to the Risk Log. The Group Risk Committee formally monitors the Risk Log and the overall effectiveness of the risk mitigation strategy on a quarterly basis. Primarily, the risks contained in the Risk Log are categorised according to the specific strategic objective potentially impacted and some of these principal risks and their mitigations are highlighted below. +-------------------------+----------------------+-----------------------------+ |Strategic Objectives |Principal Risks |Principal Mitigations | +-------------------------+----------------------+-----------------------------+ |  |  |  | +-------------------------+----------------------+-----------------------------+ |1. Accelerating the |Failure to identify |Follow the restructured | |growth of our contractual|opportunities to |account planning and sales | |services businesses. |promote to customers |methodologies. | | |the benefits of | | | |enhanced value added | | | |services, in addition | | | |to traditional | | | |services, results in | | | |lost opportunities. | | | +----------------------+-----------------------------+ | |Failure to adapt |Continued investment in and | | |service offerings that|utilisation of the services | | |grow/enhance the |and solutions functions that | | |business, leading to |focus upon enhancing service | | |inability to compete |offerings. | | +----------------------+-----------------------------+ | |Failure to compete |Continued investment in a | | |effectively with the |programme to expand | | |current off-shoring |Computacenter's current | | |trend, resulting in |off-shoring facilities into | | |lost opportunity. |non-European geographies. | +-------------------------+----------------------+-----------------------------+ |  |  |  | +-------------------------+----------------------+-----------------------------+ |2. Reducing cost through |Failure to deploy |Continuation of our | |increased efficiency and |appropriate service |investment programme towards | |industrialisation of our |automation tools to |an industrialised tool suite | |service operations. |minimise the need for |and embedded targets into | | |manual intervention, |management pay plans. | | |leading to the lack of| | | |optimised resource. | | +-------------------------+----------------------+-----------------------------+ |  |  |  | +-------------------------+----------------------+-----------------------------+ |3. Maximising the return |Increasing demand for |Apply appropriate incentive | |on working capital and |working capital |structures which also account| |freeing working capital |tied-up in large |for working capital elements.| |where not optimally used.|longer term services | | | |contracts, which would| | | |prevent working | | | |capital from being | | | |deployed optimally. | | +-------------------------+----------------------+-----------------------------+ |  |Increasing demand for |Elevate extended credit | | |extended credit from |requests to the Board for | | |large customers, which|approval and apply | | |would delay and reduce|appropriate incentive | | |return on working |structures. | | |capital and increase | | | |credit risk exposure. | | +-------------------------+----------------------+-----------------------------+ |  |  |  | +-------------------------+----------------------+-----------------------------+ |4. Growing our profit |Failure to align |Apply the recently enhanced | |margin through increased |operational and |bid review processes and | |services and high-end |commercial processes |internal | |product sales. |with contractual |approval/authorisation | | |requirements of |matrices to ensure commercial| | |complex or long term |and operational awareness and| | |services engagements, |authorisation at the | | |resulting in customer |appropriate level. | | |dissatisfaction and | | | |margin decline. | | +-------------------------+----------------------+-----------------------------+ |  |Delays or overruns in |In addition to the mitigation| | |complex projects |set out above, implement the | | |(including transition |governance processes during | | |and transformation |and after contract take-on. | | |activity in larger | | | |services contracts) | | | |leading to lower than | | | |expected margins. | | +-------------------------+----------------------+-----------------------------+ |  |  |  | +-------------------------+----------------------+-----------------------------+ |5. Ensuring the |Failure to materialise|Follow the robust internal | |successful implementation|the expected benefits |governance structure at all | |of the Group-wide ERP |of the Group-wide ERP |relevant levels and ensure | |system. |system, thereby |targets are embedded into | | |threatening the |senior management pay plans. | | |anticipated return on | | | |investment. | | | +----------------------+-----------------------------+ | |Ongoing business |Dedicate specific resource | | |demands detract from |exclusively to the ERP | | |appropriate focus on |project and continuously | | |the ERP design |monitor business resource | | |process, resulting in |demands. | | |either business | | | |interruption or ERP | | | |go-live delays. | | +-------------------------+----------------------+-----------------------------+ Directors' responsibility statement * The financial statements, prepared in accordance with International Financial Reporting Standards as adopted by the EU, give a true and fair view of the assets, liabilities, financial position and profit for the Company and undertakings included in the consolidation taken as a whole; and * Pursuant to the Disclosure and Transparency Rules, the final results announcement and the Company's annual report and accounts, includes a fair review of the development and performance of the business and the position of the Company and the undertakings included in the consolidation taken as a whole, together with a description of the principal risks and uncertainties that they face. On behalf of the Board Mike Norris Tony Conophy Chief Executive Finance Director 10 March 2010 Consolidated income statement For the year ended 31 December 2009 ++-----------------------------------------------+----+-----------+-----------++ || |Note| 2009| 2008|| || | | £'000| £'000|| ++-----------------------------------------------+----+-----------+-----------++ ||Revenue | 3| 2,503,198 | 2,560,135 || ++-----------------------------------------------+----+-----------+-----------++ ||Cost of sales | |(2,153,395)|(2,205,276)|| ++-----------------------------------------------+----+-----------+-----------++ ||Gross profit | | 349,803 | 354,859 || ++-----------------------------------------------+----+-----------+-----------++ ++-----------------------------------------------+----+-----------+-----------++ ||Distribution costs | | (19,032)| (20,268)|| ++-----------------------------------------------+----+-----------+-----------++ ||Administrative expenses | | (272,876)| (288,418)|| ++-----------------------------------------------+----+-----------+-----------++ ||Operating profit: | | | || ++-----------------------------------------------+----+-----------+-----------++ ||Before amortisation of acquired intangibles and| | 57,895 | 46,173 || ||exceptional items | | | || ++-----------------------------------------------+----+-----------+-----------++ ||Amortisation of acquired intangibles | | (517)| (525)|| ++-----------------------------------------------+----+-----------+-----------++ ||Exceptional items | 4| (5,299)| (3,046)|| ++-----------------------------------------------+----+-----------+-----------++ ||Operating profit | | 52,079 | 42,602 || ++-----------------------------------------------+----+-----------+-----------++ ++-----------------------------------------------+----+-----------+-----------++ ||Finance income | | 1,307 | 3,095 || ++-----------------------------------------------+----+-----------+-----------++ ||Finance costs | | (4,977)| (6,161)|| ++-----------------------------------------------+----+-----------+-----------++ ++-----------------------------------------------+----+-----------+-----------++ ||Profit before tax: | | | || ++-----------------------------------------------+----+-----------+-----------++ ||Before amortisation of acquired intangibles and| | 54,225 | 43,107 || ||exceptional items | | | || ++-----------------------------------------------+----+-----------+-----------++ ||Amortisation of acquired intangibles | | (517)| (525)|| ++-----------------------------------------------+----+-----------+-----------++ ||Exceptional items | | (5,299)| (3,046)|| ++-----------------------------------------------+----+-----------+-----------++ ||Profit before tax | | 48,409 | 39,536 || ++-----------------------------------------------+----+-----------+-----------++ ++-----------------------------------------------+----+-----------+-----------++ ||Income tax expense: | | | || ++-----------------------------------------------+----+-----------+-----------++ ||Before exceptional items | | (12,113)| (10,571)|| ++-----------------------------------------------+----+-----------+-----------++ ||Tax on exceptional items | 4| 1,415| -|| ++-----------------------------------------------+----+-----------+-----------++ ||Exceptional tax items | 4| -| 8,377 || ++-----------------------------------------------+----+-----------+-----------++ ||Income tax expense | 5| (10,698)| (2,194)|| ++-----------------------------------------------+----+-----------+-----------++ ||Profit for the year | | 37,711 | 37,342 || ++-----------------------------------------------+----+-----------+-----------++ ++-----------------------------------------------+----+-----------+-----------++ ||Attributable to: | | | || ++-----------------------------------------------+----+-----------+-----------++ ||Equity holders of the parent | 6| 37,703 | 37,337 || ++-----------------------------------------------+----+-----------+-----------++ ||Non-controlling interests | | 8 | 5 || ++-----------------------------------------------+----+-----------+-----------++ || | | 37,711 | 37,342 || ++-----------------------------------------------+----+-----------+-----------++ ++-----------------------------------------------+----+-----------+-----------++ ||Earnings per share | 6| | || ++-----------------------------------------------+----+-----------+-----------++ ||- basic | | 25.7p| 24.7p|| ++-----------------------------------------------+----+-----------+-----------++ ||- diluted | | 24.9p| 24.2p|| ++-----------------------------------------------+----+-----------+-----------++ Consolidated statement of comprehensive income For the year ended 31 December 2009 +---------------------------------------------------------+--------+-------+ | | 2009| 2008| | | £'000| £'000| +---------------------------------------------------------+--------+-------+ |Profit for the year | 37,711 |37,342 | +---------------------------------------------------------+--------+-------+ |Exchange differences on translation of foreign operations|(10,173)|24,864 | +---------------------------------------------------------+--------+-------+ |Total comprehensive income for the period | 27,538 |62,206 | +---------------------------------------------------------+--------+-------+ +---------------------------------------------------------+--------+-------+ |Attributable to: | | | +---------------------------------------------------------+--------+-------+ |Equity holders of the parent | 27,543 |62,198 | +---------------------------------------------------------+--------+-------+ |Non-controlling interests | (5)| 8 | +---------------------------------------------------------+--------+-------+ | | 27,538 |62,206 | +---------------------------------------------------------+--------+-------+ Consolidated balance sheet As at 31 December 2009 +--------------------------------------+-------+----------+----------+ | | Notes | 2009 | 2008 | | | | £'000 | £'000 | +--------------------------------------+-------+----------+----------+ | Non-current assets | | | | +--------------------------------------+-------+----------+----------+ | Property, plant and equipment | | 105,290 | 123,315 | +--------------------------------------+-------+----------+----------+ | Intangible assets | | 72,965 | 51,551 | +--------------------------------------+-------+----------+----------+ | Investment in associate | | 57 | - | +--------------------------------------+-------+----------+----------+ | Deferred income tax asset | 5 | 16,444 | 16,672 | +--------------------------------------+-------+----------+----------+ | | | 194,756 | 191,538 | +--------------------------------------+-------+----------+----------+ | Current assets | | | | +--------------------------------------+-------+----------+----------+ | Inventories | | 67,086 | 105,831 | +--------------------------------------+-------+----------+----------+ | Trade and other receivables | | 475,646 | 529,501 | +--------------------------------------+-------+----------+----------+ | Prepayments | | 55,785 | 53,766 | +--------------------------------------+-------+----------+----------+ | Accrued income | | 29,538 | 43,942 | +--------------------------------------+-------+----------+----------+ | Forward currency contracts | | 726 | - | +--------------------------------------+-------+----------+----------+ | Cash and short-term deposits | | 108,017 | 53,372 | +--------------------------------------+-------+----------+----------+ | | | 736,798 | 786,412 | +--------------------------------------+-------+----------+----------+ | Total assets | | 931,554 | 977,950 | +--------------------------------------+-------+----------+----------+ +--------------------------------------+-------+----------+----------+ | Current liabilities | | | | +--------------------------------------+-------+----------+----------+ | Trade and other payables | | 378,929 | 378,721 | +--------------------------------------+-------+----------+----------+ | Deferred income | | 123,861 | 115,274 | +--------------------------------------+-------+----------+----------+ | Financial liabilities | | 48,647 | 96,154 | +--------------------------------------+-------+----------+----------+ | Forward currency contracts | | - | 644 | +--------------------------------------+-------+----------+----------+ | Income tax payable | | 3,815 | 10,275 | +--------------------------------------+-------+----------+----------+ | Provisions | | 2,202 | 2,100 | +--------------------------------------+-------+----------+----------+ | | | 557,454 | 603,168 | +--------------------------------------+-------+----------+----------+ | Non-current liabilities | | | | +--------------------------------------+-------+----------+----------+ | Financial liabilities | | 22,022 | 41,809 | +--------------------------------------+-------+----------+----------+ | Provisions | | 11,605 | 9,565 | +--------------------------------------+-------+----------+----------+ | Other non-current liabilities | | 227 | 615 | +--------------------------------------+-------+----------+----------+ | Deferred income tax liabilities | | 1,674 | 1,582 | +--------------------------------------+-------+----------+----------+ | | | 35,528 | 53,571 | +--------------------------------------+-------+----------+----------+ | Total liabilities | | 592,982 | 656,739 | +--------------------------------------+-------+----------+----------+ | Net assets | | 338,572 | 321,211 | +--------------------------------------+-------+----------+----------+ +--------------------------------------+-------+----------+----------+ | Capital and reserves | | | | +--------------------------------------+-------+----------+----------+ | Issued capital | | 9,186 | 9,181 | +--------------------------------------+-------+----------+----------+ | Share premium | | 2,929 | 2,890 | +--------------------------------------+-------+----------+----------+ | Capital redemption reserve | | 74,950 | 74,950 | +--------------------------------------+-------+----------+----------+ | Own shares held | | (9,657) | (11,169) | +--------------------------------------+-------+----------+----------+ | Foreign currency translation reserve | | 16,208 | 26,368 | +--------------------------------------+-------+----------+----------+ | Retained earnings | | 244,940 | 218,970 | +--------------------------------------+-------+----------+----------+ | Shareholders' equity | | 338,556 | 321,190 | +--------------------------------------+-------+----------+----------+ | Non-controlling interests | | 16 | 21 | +--------------------------------------+-------+----------+----------+ | Total equity | | 338,572 | 321,211 | +--------------------------------------+-------+----------+----------+ | | | | Approved by the Board on 10 March 2010 | | +-----------------+----------------------------+---------------------+ +-----------------+----------------------------+---------------------+ | MJ Norris | FA Conophy | | | | | | | Chief Executive | Finance Director | | +-----------------+----------------------------+---------------------+ Consolidated statement of changes in equity For the year ended 31 December 2009 +-------------+--------------------------------------------------------+--------+---------------+--------+ | | Attributable to equity holders of the parent | | | | | +-------+-------+----------+--------+-----------+--------+ | | | | | | | Capital| Own| Foreign| | | | | | | Issued| Share|redemption| shares| currency|Retained| |Non-controlling| Total| | |capital|premium| reserve| held|translation|earnings| Total| interests| equity| | | £'000| £'000| £'000| £'000| reserve| £'000| £'000| £'000| £'000| | | | | | | £'000| | | | | +-------------+-------+-------+----------+--------+-----------+--------+--------+---------------+--------+ |At 1 January | 9,181| 2,890| 74,950|(11,169)| 26,368| 218,970| 321,190| 21|321,211 | |2009 | | | | | | | | | | +-------------+-------+-------+----------+--------+-----------+--------+--------+---------------+--------+ |Profit for | -| -| -| -| -| 37,703 | 37,703 | 8 | 37,711 | |the year | | | | | | | | | | +-------------+-------+-------+----------+--------+-----------+--------+--------+---------------+--------+ |Other | | | | | | | | | | |comprehensive| -| -| -| -| (10,160)| -|(10,160)| (13)|(10,173)| |income | | | | | | | | | | +-------------+-------+-------+----------+--------+-----------+--------+--------+---------------+--------+ |Total | | | | | | | | | | |comprehensive| -| -| -| -| (10,160)| 37,703 | 27,543 | (5)| 27,538 | |income | | | | | | | | | | +-------------+-------+-------+----------+--------+-----------+--------+--------+---------------+--------+ |Cost of | | | | | | | | | | |share-based | -| -| -| -| -| 2,555 | 2,555 | -| 2,555 | |payments | | | | | | | | | | +-------------+-------+-------+----------+--------+-----------+--------+--------+---------------+--------+ |Deferred tax | | | | | | | | | | |on | | | | | | | | | | |share-based | -| -| -| -| -| 298| 298| -| 298| |payment | | | | | | | | | | |transactions | | | | | | | | | | +-------------+-------+-------+----------+--------+-----------+--------+--------+---------------+--------+ |Exercise of | 5 | 39 | -| 2,072 | -| (2,072)| 44 | -| 44 | |options | | | | | | | | | | +-------------+-------+-------+----------+--------+-----------+--------+--------+---------------+--------+ |Purchase of | -| -| -| (560)| -| -| (560)| -| (560)| |own shares | | | | | | | | | | +-------------+-------+-------+----------+--------+-----------+--------+--------+---------------+--------+ |Equity | -| -| -| -| -|(12,514)|(12,514)| -|(12,514)| |dividends | | | | | | | | | | +-------------+-------+-------+----------+--------+-----------+--------+--------+---------------+--------+ |At 31 | 9,186 | 2,929 | 74,950 | (9,657)| 16,208 |244,940 |338,556 | 16 |338,572 | |December 2009| | | | | | | | | | +-------------+-------+-------+----------+--------+-----------+--------+--------+---------------+--------+ +-------------+-------+-------+----------+--------+-----------+--------+--------+---------------+--------+ |At 1 January | 9,504| 2,890| 74,627|(11,380)| 1,507| 201,035| 278,183| 13|278,196 | |2008 | | | | | | | | | | +-------------+-------+-------+----------+--------+-----------+--------+--------+---------------+--------+ |Profit for | -| -| -| -| -| 37,337| 37,337| 5| 37,342 | |the year | | | | | | | | | | +-------------+-------+-------+----------+--------+-----------+--------+--------+---------------+--------+ |Other | | | | | | | | | | |comprehensive| -| -| -| -| 24,861| -| 24,861| 3| 24,864 | |income | | | | | | | | | | +-------------+-------+-------+----------+--------+-----------+--------+--------+---------------+--------+ |Total | | | | | | | | | | |comprehensive| -| -| -| -| 24,861| 37,337| 62,198| 8| 62,206 | |income | | | | | | | | | | +-------------+-------+-------+----------+--------+-----------+--------+--------+---------------+--------+ |Cost of | | | | | | | | | | |share-based | -| -| -| -| -| 2,525| 2,525| -| 2,525 | |payments | | | | | | | | | | +-------------+-------+-------+----------+--------+-----------+--------+--------+---------------+--------+ |Exercise of | -| -| -| 298| -| (298)| -| -| -| |options | | | | | | | | | | +-------------+-------+-------+----------+--------+-----------+--------+--------+---------------+--------+ |Purchase of | -| -| -| (9,695)| -| -| (9,695)| -| (9,695)| |own shares | | | | | | | | | | +-------------+-------+-------+----------+--------+-----------+--------+--------+---------------+--------+ |Cancellation | (323)| -| 323| 9,608| -| (9,608)| -| -| -| |of own shares| | | | | | | | | | +-------------+-------+-------+----------+--------+-----------+--------+--------+---------------+--------+ |Equity | -| -| -| -| -|(12,021)|(12,021)| -|(12,021)| |dividends | | | | | | | | | | +-------------+-------+-------+----------+--------+-----------+--------+--------+---------------+--------+ |At 31 | 9,181| 2,890| 74,950|(11,169)| 26,368| 218,970| 321,190| 21|321,211 | |December 2008| | | | | | | | | | +-------------+-------+-------+----------+--------+-----------+--------+--------+---------------+--------+ Consolidated cash flow statement For the year ended 31 December 2009 +------------------------------------------------------+-----+--------+--------+ | |Notes| 2009| 2008| | | | £'000| £'000| +------------------------------------------------------+-----+--------+--------+ |Operating activities | | | | +------------------------------------------------------+-----+--------+--------+ |Profit before taxation | | 48,409 | 39,536 | +------------------------------------------------------+-----+--------+--------+ |Net finance costs | | 3,670 | 3,066 | +------------------------------------------------------+-----+--------+--------+ |Depreciation | | 35,326 | 36,719 | +------------------------------------------------------+-----+--------+--------+ |Amortisation | | 4,631 | 4,764 | +------------------------------------------------------+-----+--------+--------+ |Share-based payments | | 2,555 | 2,525 | +------------------------------------------------------+-----+--------+--------+ |Loss on disposal of property, plant and equipment | | 23| 526 | +------------------------------------------------------+-----+--------+--------+ |Impairment of intangible assets | | -| 3,046 | +------------------------------------------------------+-----+--------+--------+ |Loss on disposal of intangible assets | | -| 48 | +------------------------------------------------------+-----+--------+--------+ |Profit on disposal of business | 4| (1,879)| -| +------------------------------------------------------+-----+--------+--------+ |Decrease in inventories | | 34,126 | 19,793 | +------------------------------------------------------+-----+--------+--------+ |Decrease/(increase) in trade and other receivables | | 52,348 |(34,844)| +------------------------------------------------------+-----+--------+--------+ |Increase in trade and other payables | | 10,960 | 16,190 | +------------------------------------------------------+-----+--------+--------+ |Other adjustments | | 283 | (760)| +------------------------------------------------------+-----+--------+--------+ |Cash generated from operations | |190,452 | 90,609 | +------------------------------------------------------+-----+--------+--------+ |Income taxes paid | |(17,500)| (6,052)| +------------------------------------------------------+-----+--------+--------+ |Net cash flow from operating activities | |172,952 | 84,557 | +------------------------------------------------------+-----+--------+--------+ +------------------------------------------------------+-----+--------+--------+ |Investing activities | | | | +------------------------------------------------------+-----+--------+--------+ |Interest received | | 1,717 | 3,884 | +------------------------------------------------------+-----+--------+--------+ |Acquisition of subsidiaries, net of cash acquired | | (9,742)| -| +------------------------------------------------------+-----+--------+--------+ |Proceeds from sale of business | 4| 2,982 | -| +------------------------------------------------------+-----+--------+--------+ |Sale of property, plant and equipment | | 7 | 30 | +------------------------------------------------------+-----+--------+--------+ |Purchases of property, plant and equipment | | (9,511)|(10,065)| +------------------------------------------------------+-----+--------+--------+ |Purchases of intangible assets | |(11,790)|(14,278)| +------------------------------------------------------+-----+--------+--------+ |Net cash flow from investing activities | |(26,337)|(20,429)| +------------------------------------------------------+-----+--------+--------+ +------------------------------------------------------+-----+--------+--------+ |Financing activities | | | | +------------------------------------------------------+-----+--------+--------+ |Interest paid | | (4,540)| (7,254)| +------------------------------------------------------+-----+--------+--------+ |Dividends paid to equity shareholders of the parent | 7|(12,514)|(12,021)| +------------------------------------------------------+-----+--------+--------+ |Proceeds from share issues | | 44 | -| +------------------------------------------------------+-----+--------+--------+ |Purchase of own shares | | (560)| (9,695)| +------------------------------------------------------+-----+--------+--------+ |Repayment of capital element of finance leases | |(20,956)|(25,713)| +------------------------------------------------------+-----+--------+--------+ |Repayment of loans | |(40,248)|(28,633)| +------------------------------------------------------+-----+--------+--------+ |New borrowings | | 16,357 | 46,610 | +------------------------------------------------------+-----+--------+--------+ |(Decrease)/increase in factor financing | |(25,600)| 12,763 | +------------------------------------------------------+-----+--------+--------+ |Net cash flow from financing activities | |(88,017)|(23,943)| +------------------------------------------------------+-----+--------+--------+ +------------------------------------------------------+-----+--------+--------+ |Increase in cash and cash equivalents | | 58,598 | 40,185 | +------------------------------------------------------+-----+--------+--------+ |Effect of exchange rates on cash and cash equivalents | | (533)| (562)| +------------------------------------------------------+-----+--------+--------+ |Cash and cash equivalents at the beginning of the year| 8| 46,889 | 7,266 | +------------------------------------------------------+-----+--------+--------+ |Cash and cash equivalents at the year-end | 8|104,954 | 46,889 | +------------------------------------------------------+-----+--------+--------+ Notes to the consolidated financial statements For the year ended 31 December 2009 1 Authorisation of financial statements and statement of compliance with IFRS The consolidated financial statements of Computacenter plc for the year ended 31 December 2009 were authorised for issue in accordance with a resolution of the Directors on 10 March 2010. The balance sheet was signed on behalf of the Board by MJ Norris and FA Conophy. Computacenter plc is a limited company incorporated and domiciled in England whose shares are publicly traded. The Group's financial statements have been prepared in accordance with International Financial Reporting Standards (IFRS), as adopted by the European Union as they apply to the financial statements of the Group for the year ended 31 December 2009 and applied in accordance with the Companies Act 2006. 2 Summary of significant accounting policies Basis of preparation The consolidated financial statements are presented in Sterling and all values are rounded to the nearest thousand (£'000) except when otherwise indicated. Basis of consolidation The consolidated financial statements comprise the financial statements of Computacenter plc and its subsidiaries as at 31 December each year. The financial statements of subsidiaries are prepared for the same reporting year as the parent company, using existing Generally Accepted Accounting Practice (GAAP) in each country of operation. Adjustments are made on consolidation translating any differences that may exist between the respective local GAAPs and IFRS. All intra-group balances, transactions, income and expenses and profit and losses resulting from intra-group transactions have been eliminated in full. Subsidiaries are consolidated from the date on which the Group obtains control and cease to be consolidated from the date on which the Group no longer retains control. Non-controlling interests represent the portion of profit or loss and net assets in subsidiaries that is not held by the Group and is presented separately within equity in the consolidated balance sheet, separately from parent shareholders' equity. 3 Segmental analysis For management purposes, the Group is organised into geographical segments, with each segment determined by the location of the Group's assets and operations. The Group's business in each geography is managed separately and held in separate statutory entities. No operating segments have been aggregated to form the above reportable operating segments. Management monitors the operating results of its geographical segments separately for the purposes of making decisions about resource allocation and performance assessment. Segment performance is evaluated based on adjusted operating profit or loss which is measured differently from operating profit or loss in the consolidated financial statements. At a Group level however management measures performance on adjusted profit before tax. Adjusted operating profit or loss takes account of the interest paid on customer-specific financing (CSF) which management considers to be a cost of sale. Excluded from adjusted operating profit is the amortisation of acquired intangibles, exceptional items and the transfer of internal ERP implementation costs as management do not consider these items when reviewing the underlying performance of a segment. Segmental performance for the years ended 31 December 2009 and 2008 was as follows: +-----------------------------+----------+---------+--------+-------+----------+ | | UK| Germany| France|Benelux| Total| | | £'000| £'000| £'000| £'000| £'000| +-----------------------------+----------+---------+--------+-------+----------+ |For the year ended 31 | | | | | | |December 2009 | | | | | | +-----------------------------+----------+---------+--------+-------+----------+ +-----------------------------+----------+---------+--------+-------+----------+ |Results | | | | | | +-----------------------------+----------+---------+--------+-------+----------+ |Revenue |1,226,917 | 930,673 |319,384 |26,224 |2,503,198 | +-----------------------------+----------+---------+--------+-------+----------+ |Adjusted gross profit | 181,149 | 124,395 | 37,448 | 2,838 | 345,830 | +-----------------------------+----------+---------+--------+-------+----------+ |Adjusted net operating | (143,310)|(104,831)|(40,169)|(3,597)| (291,907)| |expenses | | | | | | +-----------------------------+----------+---------+--------+-------+----------+ |Adjusted segment operating | 37,839 | 19,564 | (2,721)| (759)| 53,923 | |profit/(loss) | | | | | | +-----------------------------+----------+---------+--------+-------+----------+ |Adjusted net interest | | | | | 302 | +-----------------------------+----------+---------+--------+-------+----------+ |Adjusted profit before tax | | | | | 54,225 | +-----------------------------+----------+---------+--------+-------+----------+ +-----------------------------+----------+---------+--------+-------+----------+ +-----------------------------+----------+---------+--------+-------+----------+ |Other segment information | | | | | | +-----------------------------+----------+---------+--------+-------+----------+ |Capital expenditure: | | | | | | +-----------------------------+----------+---------+--------+-------+----------+ |Property, plant and equipment| 11,042 | 8,107 | 783| 118| 20,050| +-----------------------------+----------+---------+--------+-------+----------+ |Intangible fixed assets | 11,891| 15,301| 71| -| 27,263| +-----------------------------+----------+---------+--------+-------+----------+ +-----------------------------+----------+---------+--------+-------+----------+ |Depreciation | 24,015 | 10,064 | 1,118 | 129 | 35,326| +-----------------------------+----------+---------+--------+-------+----------+ |Amortisation | 3,302| 1,209| 120| -| 4,631| +-----------------------------+----------+---------+--------+-------+----------+ +-----------------------------+----------+---------+--------+-------+----------+ |Share-based payments | 1,893| 357| 305| -| 2,555| +-----------------------------+----------+---------+--------+-------+----------+ +--------------------------------+---------+--------+--------+-------+---------+ | | UK| Germany| France|Benelux| Total| | | £'000| £'000| £'000| £'000| £'000| +--------------------------------+---------+--------+--------+-------+---------+ |For the year ended 31 December | | | | | | |2008 | | | | | | +--------------------------------+---------+--------+--------+-------+---------+ +--------------------------------+---------+--------+--------+-------+---------+ |Results | | | | | | +--------------------------------+---------+--------+--------+-------+---------+ |Revenue |1,391,177| 830,740| 308,210| 30,008|2,560,135| +--------------------------------+---------+--------+--------+-------+---------+ |Adjusted gross profit | 194,934| 113,703| 38,821| 3,372| 350,830 | +--------------------------------+---------+--------+--------+-------+---------+ |Adjusted net operating expenses |(165,324)|(99,386)|(40,511)|(3,465)|(308,686)| +--------------------------------+---------+--------+--------+-------+---------+ |Adjusted segment operating | 29,610| 14,317| (1,690)| (93)| 42,144 | |profit/(loss) | | | | | | +--------------------------------+---------+--------+--------+-------+---------+ |Adjusted net interest | | | | | 963 | +--------------------------------+---------+--------+--------+-------+---------+ |Adjusted profit before tax | | | | | 43,107 | +--------------------------------+---------+--------+--------+-------+---------+ +--------------------------------+---------+--------+--------+-------+---------+ +--------------------------------+---------+--------+--------+-------+---------+ |Other segment information | | | | | | +--------------------------------+---------+--------+--------+-------+---------+ |Capital expenditure: | | | | | | +--------------------------------+---------+--------+--------+-------+---------+ |Property, plant and equipment | 28,725 | 7,663 | 1,105 | 229 | 37,722 | +--------------------------------+---------+--------+--------+-------+---------+ |Intangible fixed assets | 11,903 | 1,067 | 1,308 | -| 14,278 | +--------------------------------+---------+--------+--------+-------+---------+ +--------------------------------+---------+--------+--------+-------+---------+ |Depreciation | 27,715 | 7,804 | 1,078 | 122 | 36,719 | +--------------------------------+---------+--------+--------+-------+---------+ |Amortisation | 2,816 | 827 | 1,121 | -| 4,764 | +--------------------------------+---------+--------+--------+-------+---------+ +--------------------------------+---------+--------+--------+-------+---------+ |Share based payments | 2,009 | 334 | 182 | -| 2,525 | +--------------------------------+---------+--------+--------+-------+---------+ Reconciliation of adjusted results Management reviews adjusted measures of performance as shown in the tables above. Adjusted profit before tax excludes exceptional items and the amortisation of acquired intangibles as shown below: +---------------------------------------+---------+---------+ | | 2009 | 2008 | | | £'000 | £'000 | +---------------------------------------+---------+---------+ | Adjusted profit before tax | 54,225 | 43,107 | +---------------------------------------+---------+---------+ | Amortisation of acquired intangibles | (517) | (525) | +---------------------------------------+---------+---------+ | Exceptional items | (5,299) | (3,046) | +---------------------------------------+---------+---------+ | Profit before tax | 48,409 | 39,536 | +---------------------------------------+---------+---------+ Management also reviews adjusted measures for gross profit, operating expenses, operating profit and net interest, which in addition takes account of interest costs of CSF within cost of sales (as these are considered to form part of the gross profit performance of a contract). The reconciliation for adjusted operating profit to operating profit, as disclosed in the Consolidated Income Statement, is as follows: +--------------------------------------+-------+-------+-------+-------+-------+ | | UK|Germany| France|Benelux| Total| | | £'000| £'000| £'000| £'000| £'000| +--------------------------------------+-------+-------+-------+-------+-------+ |For the year ended 31 December 2009 | | | | | | +--------------------------------------+-------+-------+-------+-------+-------+ |Adjusted segment operating |37,839 |19,564 |(2,721)| (759)|53,923 | |profit/(loss) | | | | | | +--------------------------------------+-------+-------+-------+-------+-------+ |Add back interest on CSF | 2,921 | 1,051 | -| -| 3,972 | +--------------------------------------+-------+-------+-------+-------+-------+ |Amortisation of acquired intangibles | (481)| (36)| -| -| (517)| +--------------------------------------+-------+-------+-------+-------+-------+ |Exceptional items |(3,155)| (291)|(1,613)| (240)|(5,299)| +--------------------------------------+-------+-------+-------+-------+-------+ |ERP implementation costs |(2,728)| 2,728 | -| -| -| +--------------------------------------+-------+-------+-------+-------+-------+ |Segment operating profit/(loss) |34,396 |23,016 |(4,334)| (999)|52,079 | +--------------------------------------+-------+-------+-------+-------+-------+ +--------------------------------------+-------+-------+-------+-------+-------+ |For the year ended 31 December 2008 | | | | | | +--------------------------------------+-------+-------+-------+-------+-------+ |Adjusted segment operating | 29,610| 14,317|(1,690)| (93)| 42,144| |profit/(loss) | | | | | | +--------------------------------------+-------+-------+-------+-------+-------+ |Add back interest on CSF | 3,292| 737| -| -| 4,029 | +--------------------------------------+-------+-------+-------+-------+-------+ |Amortisation of acquired intangibles | (481)| (44)| -| -| (525)| +--------------------------------------+-------+-------+-------+-------+-------+ |Exceptional items |(1,922)| -|(1,124)| -|(3,046)| +--------------------------------------+-------+-------+-------+-------+-------+ |ERP implementation costs |(1,673)| 950| 723| -| -| +--------------------------------------+-------+-------+-------+-------+-------+ |Segment operating profit/(loss) | 28,826| 15,960|(2,091)| (93)|42,602 | +--------------------------------------+-------+-------+-------+-------+-------+ Sources of revenue Each geographical segment principally consists of a single entity with shared assets, liabilities and capital expenditure. The Group has three sources of revenue, which are aggregated and shown in the table below. The sale of goods is recorded within product revenues and the rendering of services is split into Professional and Support and Managed Services. Revenue performance is reported to the Chief Operating Decision Maker excluding the UK Trade Distribution business, which was disposed of on 27 October 2009. The table below reflects revenue performance before and after the impact of the sold business. +------------------------------+------------+------------+ | | 2009 | 2008 | | | £'000 | £'000 | +------------------------------+------------+------------+ | Sources of revenue | | | +------------------------------+------------+------------+ | Product revenue | | | +------------------------------+------------+------------+ | Ongoing operations | 1,678,613 | 1,717,269 | +------------------------------+------------+------------+ | Trade distribution | 84,589 | 158,588 | +------------------------------+------------+------------+ | Total product revenue | 1,763,202 | 1,875,857 | +------------------------------+------------+------------+ | Services revenue | | | +------------------------------+------------+------------+ | Professional services | 175,364 | 181,219 | +------------------------------+------------+------------+ | Support and managed services | 564,632 | 503,059 | +------------------------------+------------+------------+ | Total services revenue | 739,996 | 684,278 | +------------------------------+------------+------------+ | Total revenue | 2,503,198 | 2,560,135 | +------------------------------+------------+------------+ Information about major customers Included in revenues arising from the UK segment are revenues of approximately £397 million (2008: £400 million) which arose from sales to the Group's largest customer. For the purposes of this disclosure a single customer is considered to be a group of entities known to be under common control. This customer consists of entities under control of the UK Government, and includes the Group's revenues with central government, local government and certain government controlled banking institutions. 4 Exceptional items +--------------------------------------------------------------+-------+-------+ | | 2009| 2008| | | £'000| £'000| +--------------------------------------------------------------+-------+-------+ |Operating profit | | | +--------------------------------------------------------------+-------+-------+ |Profit on disposal of business, net of goodwill | 1,879 | -| +--------------------------------------------------------------+-------+-------+ |Restructuring costs |(7,178)| -| +--------------------------------------------------------------+-------+-------+ |Impairment of intangible assets | -|(3,046)| +--------------------------------------------------------------+-------+-------+ | |(5,299)|(3,046)| +--------------------------------------------------------------+-------+-------+ +--------------------------------------------------------------+-------+-------+ |Income tax | | | +--------------------------------------------------------------+-------+-------+ |Tax on exceptional items included in operating profit | 1,415| -| +--------------------------------------------------------------+-------+-------+ |Adjustment following agreement of certain items for earlier | -| 3,611 | |years | | | +--------------------------------------------------------------+-------+-------+ |Changes in recoverable amounts of deferred tax assets | -| 4,766 | +--------------------------------------------------------------+-------+-------+ | | 1,415| 8,377 | +--------------------------------------------------------------+-------+-------+ 2009 The net gain on disposal of business of £1,879,000 arises from the Group disposing of its trade distribution division to Ingram Micro in November 2009. The disposal does not match the criteria of IFRS 5 'Non-current assets held-for-sale and discontinued operations' as the disposal does not represent a separate major line of business or geographical area of operations and hence was not treated as a discontinued operation. The Group received consideration of £2,982,000 in cash and cash equivalents, net of costs incurred in relation to the sale. This is offset by the disposal of goodwill associated with the business of £1,002,000. The directly attributable goodwill associated with the Trade Distribution business originally arose from the acquisition of Metrologie UK in 1999. Separately, related inventories of £8,574,000 were sold to Ingram Micro at cost. Restructuring costs arise from the change programme to reduce costs. They include expenses from headcount reductions of £5,309,000 and vacant premises costs of £1,869,000. 2008 The forecasted cash-flows for Computacenter France do not support the value of the non-current assets in the business. An exceptional impairment was recognised in 2008 in relation to additions to intangible assets relating to the Group ERP programme that were specifically allocated to the French cash-generating unit. After the 2008 year-end a decision was reached to cease using the Digica brand following the integration of the Digica operations into those of Computacenter (UK) Limited. An exceptional impairment of the trademark, generated at the time of acquisition, was recognised accordingly. The tax charge for 2008 contained two items which, due to their size, were disclosed separately, as follows:  during 2008 agreement was reached on certain significant items for earlier years; and the deferred tax asset in respect of losses in Germany was re-assessed in line with management's view of the entities future performance. Where the  reassessment exceeded the losses utilised in the year, the change in the recoverable amount of the deferred tax asset was shown as an exceptional item. 5 Income tax a) Tax on profit on ordinary activities +-------------------------------------------------------------+--------+-------+ | | 2009| 2008| | | £'000| £'000| +-------------------------------------------------------------+--------+-------+ |Tax charged in the income statement | | | +-------------------------------------------------------------+--------+-------+ |Current income tax | | | +-------------------------------------------------------------+--------+-------+ |UK corporation tax | 11,181| 11,881| +-------------------------------------------------------------+--------+-------+ |Foreign tax | 1,394 | 673 | +-------------------------------------------------------------+--------+-------+ |Adjustments in respect of prior periods | (853)|(4,028)| +-------------------------------------------------------------+--------+-------+ |Total current income tax | 11,722| 8,526| +-------------------------------------------------------------+--------+-------+ +-------------------------------------------------------------+--------+-------+ |Deferred tax | | | +-------------------------------------------------------------+--------+-------+ |Origination and reversal of temporary differences | (2,284)|(2,379)| +-------------------------------------------------------------+--------+-------+ |Losses utilised | 4,803 | 4,841 | +-------------------------------------------------------------+--------+-------+ |Changes in recoverable amounts of deferred tax assets |(3,691) |(4,145)| +-------------------------------------------------------------+--------+-------+ |Exceptional changes in recoverable amounts of deferred tax | -|(4,766)| |assets | | | +-------------------------------------------------------------+--------+-------+ |Adjustments in respect of prior periods | 148 | 117 | +-------------------------------------------------------------+--------+-------+ |Total deferred tax | (1,024)|(6,332)| +-------------------------------------------------------------+--------+-------+ |Tax charge in the income statement | 10,698| 2,194| +-------------------------------------------------------------+--------+-------+ b) Reconciliation of the total tax charge +--------------------------------------------------------------+-------+-------+ | | 2009| 2008| | | £'000| £'000| +--------------------------------------------------------------+-------+-------+ |Accounting profit before income tax | 48,409| 39,536| +--------------------------------------------------------------+-------+-------+ +--------------------------------------------------------------+-------+-------+ |At the UK standard rate of corporation tax of 28.0% (2008: |13,555 |11,268 | |28.5%) | | | +--------------------------------------------------------------+-------+-------+ |Expenses not deductible for tax purposes | 803 | 806 | +--------------------------------------------------------------+-------+-------+ |Exceptional expenses not deductible for tax purposes | -| 548 | +--------------------------------------------------------------+-------+-------+ |Non-deductible element of share-based payment charge | 350 | 719 | +--------------------------------------------------------------+-------+-------+ |Exceptional adjustments in respect of current income tax of | -|(3,611)| |previous periods | | | +--------------------------------------------------------------+-------+-------+ |Adjustments in respect of current income tax of previous | (853)| (300)| |periods | | | +--------------------------------------------------------------+-------+-------+ |Higher tax on overseas earnings | 69| 664 | +--------------------------------------------------------------+-------+-------+ |Other differences | (309)| (104)| +--------------------------------------------------------------+-------+-------+ |Capital gain relieved by unrecognised losses brought forward | (835)| -| +--------------------------------------------------------------+-------+-------+ |Changes in recoverable amounts of deferred tax assets | -|(4,766)| +--------------------------------------------------------------+-------+-------+ |Losses utilised |(3,691)|(4,145)| +--------------------------------------------------------------+-------+-------+ |Losses of overseas undertakings not available for relief | 1,609 | 1,115 | +--------------------------------------------------------------+-------+-------+ |At effective income tax rate of 22.1% (2008: 5.5%) | 10,698| 2,194| +--------------------------------------------------------------+-------+-------+ c) Tax losses Deferred tax assets of £11.8 million (2008: £13.5 million) have been recognised in respect of losses carried forward. Where deferred tax assets have been reassessed in excess of the losses utilised in the year, the change in the recoverable amount of the deferred tax asset is shown as an exceptional item in the income tax expense for the year, due to the material nature and expected infrequency of this reassessment. In addition, at 31 December 2009, there were unused tax losses across the Group of £188.1 million (2008: £212.0 million) for which no deferred tax asset has been recognised. Of these losses, £111.1 million (2008: £138.8 million) arise in Germany, albeit a significant proportion have been generated in statutory entities that no longer have significant levels of trade. The remaining unrecognised tax losses relate to other loss-making overseas subsidiaries. 6 Earnings per ordinary share Earnings per share (EPS) amounts are calculated by dividing profit attributable to ordinary equity holders by the weighted average number of ordinary shares outstanding during the year (excluding own shares held). Diluted earnings per share amounts are calculated by dividing profit attributable to ordinary equity holders by the weighted average number of ordinary shares outstanding during the year (excluding own shares held) adjusted for the effect of dilutive options. Adjusted basic and adjusted diluted EPS are presented to provide more comparable and representative information. Accordingly the adjusted basic and adjusted diluted EPS figures exclude amortisation of acquired intangibles and exceptional items. +--------------------------------------------------------------+-------+-------+ | | 2009| 2008| | | £'000| £'000| +--------------------------------------------------------------+-------+-------+ |Profit attributable to equity holders of the parent |37,703 |37,337 | +--------------------------------------------------------------+-------+-------+ |Amortisation of acquired intangibles | 517 | 525 | +--------------------------------------------------------------+-------+-------+ |Tax on amortisation of acquired intangibles | (145)| (150)| +--------------------------------------------------------------+-------+-------+ |Exceptional items within operating profit | 5,299 | 3,046 | +--------------------------------------------------------------+-------+-------+ |Tax on exceptional items included in profit before tax |(1,415)| -| +--------------------------------------------------------------+-------+-------+ |Exceptional items within the total tax charge for the year: | | | +--------------------------------------------------------------+-------+-------+ |- adjustment following agreement of certain items for earlier | -|(3,611)| |years | | | +--------------------------------------------------------------+-------+-------+ |- changes in recoverable amounts of deferred tax assets | -|(4,766)| +--------------------------------------------------------------+-------+-------+ |Profit before amortisation of acquired intangibles and |41,959 |32,381 | |exceptional items | | | +--------------------------------------------------------------+-------+-------+ +------------------------------------------------------------+--------+--------+ | | 2009| 2008| | | 000's| 000's| +------------------------------------------------------------+--------+--------+ |Basic weighted average number of shares (excluding own |146,918 |151,279 | |shares held) | | | +------------------------------------------------------------+--------+--------+ |Effect of dilution: | | | +------------------------------------------------------------+--------+--------+ |Share options | 4,671 | 3,077 | +------------------------------------------------------------+--------+--------+ |Diluted weighted average number of shares |151,589 |154,356 | +------------------------------------------------------------+--------+--------+ +-------------------------------------+-------+-------+ | | 2009 | 2008 | | | pence | pence | +-------------------------------------+-------+-------+ | Basic earnings per share | 25.7 | 24.7 | +-------------------------------------+-------+-------+ | Diluted earnings per share | 24.9 | 24.2 | +-------------------------------------+-------+-------+ | Adjusted basic earnings per share | 28.6 | 21.4 | +-------------------------------------+-------+-------+ | Adjusted diluted earnings per share | 27.7 | 21.0 | +-------------------------------------+-------+-------+ 7 Dividends paid and proposed +--------------------------------------------------------------+-------+-------+ | | 2009| 2008| | | £'000| £'000| +--------------------------------------------------------------+-------+-------+ |Declared and paid during the year: | | | +--------------------------------------------------------------+-------+-------+ |Equity dividends on ordinary shares: | | | +--------------------------------------------------------------+-------+-------+ |Final dividend for 2008: 5.5 pence (2007: 5.5 pence) | 8,097 | 8,063 | +--------------------------------------------------------------+-------+-------+ |Interim for 2009: 3.0 pence (2008: 2.7 pence) | 4,417 | 3,958 | +--------------------------------------------------------------+-------+-------+ | |12,514 |12,021 | +--------------------------------------------------------------+-------+-------+ +--------------------------------------------------------------+-------+-------+ |Proposed for approval at AGM (not recognised as a liability as| | | |at 31 December) | | | +--------------------------------------------------------------+-------+-------+ |Equity dividends on ordinary shares: | | | +--------------------------------------------------------------+-------+-------+ |Additional interim dividend for 2009: 8.0 pence (2008: nil | 11,863| -| |pence) | | | +--------------------------------------------------------------+-------+-------+ |Final dividend for approval at AGM for 2008 5.5 pence | -| 8,120| +--------------------------------------------------------------+-------+-------+ 8 Analysis of changes in net (debt)/funds +--------------------+-----------+----------+--------+--------------+----------+ | | At 1 | | | | At| | | January|Cash flows|Non-cash| Exchange| 31 | | | 2009| in year| flow| differences| December| | | £'000| £'000| £'000| £'000| 2009| | | | | | | £'000| +--------------------+-----------+----------+--------+--------------+----------+ |Cash and cash | 46,889| 58,598| -| (533)| 104,954| |equivalents | | | | | | +--------------------+-----------+----------+--------+--------------+----------+ |Other loans non-CSF | -| (3,705)| -| -| (3,705)| +--------------------+-----------+----------+--------+--------------+----------+ |Factor financing | (42,280)| 25,600| -| 1,834| (14,846)| +--------------------+-----------+----------+--------+--------------+----------+ |Net funds excluding | | | | | | |customer-specific | 4,609| 80,493| -| 1,301| 86,403| |financing | | | | | | +--------------------+-----------+----------+--------+--------------+----------+ |Customer-specific | (55,191)| 21,056|(10,163)| 1,731| (42,567)| |finance leases | | | | | | +--------------------+-----------+----------+--------+--------------+----------+ |Customer-specific | (34,009)| 27,496| -| 25| (6,488)| |other loans | | | | | | +--------------------+-----------+----------+--------+--------------+----------+ |Total | | | | | | |customer-specific | (89,200)| 48,552|(10,163)| 1,756| (49,055)| |financing | | | | | | +--------------------+-----------+----------+--------+--------------+----------+ |Net (debt)/funds | (84,591)| 129,045|(10,163)| 3,057| 37,348| +--------------------+-----------+----------+--------+--------------+----------+ +--------------------+-----------+----------+--------+--------------+----------+ | | At 1 | | | | At| | | January|Cash flows|Non-cash| Exchange| 31 | | | 2008| in year| flow| differences| December| | | £'000| £'000| £'000| £'000| 2008| | | | | | | £'000| +--------------------+-----------+----------+--------+--------------+----------+ |Cash and cash | 7,266| 40,185| -| (562)| 46,889| |equivalents | | | | | | +--------------------+-----------+----------+--------+--------------+----------+ |Factor financing | (23,453)| (12,763)| -| (6,064)| (42,280)| +--------------------+-----------+----------+--------+--------------+----------+ |Net funds excluding | | | | | | |customer-specific | (16,187)| 27,422| -| (6,626)| 4,609| |financing | | | | | | +--------------------+-----------+----------+--------+--------------+----------+ |Customer-specific | (47,642)| 25,713|(27,657)| (5,605)| (55,191)| |finance leases | | | | | | +--------------------+-----------+----------+--------+--------------+----------+ |Customer-specific | (15,975)| (17,977)| -| (57)| (34,009)| |other loans | | | | | | +--------------------+-----------+----------+--------+--------------+----------+ |Total | | | | | | |customer-specific | (63,617)| 7,736|(27,657)| (5,662)| (89,200)| |financing | | | | | | +--------------------+-----------+----------+--------+--------------+----------+ |Net debt | (79,804)| 35,158|(27,657)| (12,288)| (84,591)| +--------------------+-----------+----------+--------+--------------+----------+ 9 Adjusted management cash flow statement The adjusted management cash flow has been provided to explain how management view the cash performance of the business. There are two primary differences to this presentation compared to the statutory cash flow statement, as follows: 1) Factor financing is not included within the statutory definition of cash and cash equivalents, but operationally is managed within the total net funds/borrowings of the businesses; and 2) Items relating to customer-specific financing are adjusted for as follows: a. Interest paid on customer-specific financing is reclassified from interest paid to adjusted operating profit; and Where customer-specific assets are financed by finance leases and the liabilities are matched by future amounts receivable under customer b. operating lease rentals, the depreciation of leased assets and the repayment of the capital element of finance leases are offset within net working capital; and Where assets are financed by loans and the liabilities are matched by c. amounts receivable under customer operating lease rentals, the movement on loans within financing activities and is also offset within working capital. +-------------------------------------------------------+----------+----------+ | | 2009 | 2008 | | | £'000 | £'000 | +-------------------------------------------------------+----------+----------+ | Adjusted profit before taxation | 54,225 | 43,107 | +-------------------------------------------------------+----------+----------+ | Net finance income | (302) | (963) | +-------------------------------------------------------+----------+----------+ | Depreciation and amortisation | 17,695 | 18,055 | +-------------------------------------------------------+----------+----------+ | Share-based payment | 2,555 | 2,525 | +-------------------------------------------------------+----------+----------+ | Working capital movements | 65,337 | 16,306 | +-------------------------------------------------------+----------+----------+ | Other adjustments | (1,567) | (186) | +-------------------------------------------------------+----------+----------+ | Adjusted operating cash inflow | 137,943 | 72,792 | +-------------------------------------------------------+----------+----------+ | Net interest received | 1,149 | 659 | +-------------------------------------------------------+----------+----------+ | Income taxes paid | (17,500) | (6,052) | +-------------------------------------------------------+----------+----------+ | Capital expenditure and investments | (21,294) | (24,313) | +-------------------------------------------------------+----------+----------+ | Acquisitions and disposals | (6,775) | - | +-------------------------------------------------------+----------+----------+ | Equity dividends paid | (12,514) | (12,021) | +-------------------------------------------------------+----------+----------+ | Cash inflow before financing | 81,009 | 37,117 | +-------------------------------------------------------+----------+----------+ | Financing | | | +-------------------------------------------------------+----------+----------+ | Proceeds from issue of shares | 44 | - | +-------------------------------------------------------+----------+----------+ | Purchase of own shares | (560) | (9,695) | +-------------------------------------------------------+----------+----------+ | Increase in net funds excluding CSF in the period | 80,493 | 27,422 | +-------------------------------------------------------+----------+----------+ +-------------------------------------------------------+----------+----------+ | Increase in net funds excluding CSF | 80,493 | 27,422 | +-------------------------------------------------------+----------+----------+ | Effect of exchange rates on net funds excluding CSF | 1,301 | (6,626) | +-------------------------------------------------------+----------+----------+ | Net funds/(debt) excluding CSF at beginning of period | 4,609 | (16,187) | +-------------------------------------------------------+----------+----------+ | Net funds excluding CSF at end of period | 86,403 | 4,609 | +-------------------------------------------------------+----------+----------+ 10 Related party transactions During the year the Group entered into transactions, in the ordinary course of business, with related parties. Transactions entered into are as described below: Biomni provides the Computacenter e-procurement system used by many of Computacenter's major customers. An annual fee has been agreed on a commercial basis for use of the software for each installation. Both PJ Ogden and PW Hulme are Directors of and have a material interest in Biomni Limited. The table below provides the total amount of transactions that have been entered into with related parties for the relevant financial year: +----------------+----------+--------------+-----------------+-----------------+ | | Sales to | Purchases | Amounts | Amounts | | | related | from related | owed by | owed to | | | parties | parties | related parties | related parties | | | £'000 | £'000 | £'000 | £'000 | +----------------+----------+--------------+-----------------+-----------------+ | Biomni Limited | 10 | 925 | - | - | +----------------+----------+--------------+-----------------+-----------------+ Terms and conditions of transactions with related parties Sales to and purchases from related parties are made on terms equivalent to those that prevail in arm's length transactions. Outstanding balances at the year-end are unsecured and settlement occurs in cash. There have been no guarantees provided or received for any related party receivables. The Group has not recognised any provision for doubtful debts relating to amounts owed by related parties. This assessment is undertaken each financial year through examining the financial position of the related party and the market in which the related party operates. 11 Publication of non-statutory accounts The financial information in the preliminary statement of results does not constitute the Group's statutory accounts for the year ended 31 December 2009 but is derived from those accounts and the accompanying Directors' report. Statutory accounts for the year ended 31 December 2009 will be delivered to the Registrar of Companies following the Company's Annual General Meeting. The auditors have reported on those accounts; their report was unqualified and did not contain statements under Section 498 (2) or Section 498 (3) of the Companies Act 2006. The financial statements, and this preliminary statement, of the Group for the year ended 31 December 2009 were authorised for issue by the Board of Directors on 10 March 2010 and the balance sheet was signed on behalf of the Board by MJ Norris and FA Conophy. The statutory accounts have been delivered to the Registrar of Companies in respect of the year ended 31 December 2008. The report of the auditors was unqualified and did not contain statements under Section 237 (2) or (3) of the Companies Act 1985. [HUG#1392765]
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