Interim Results

CENTRICA PLC 9 September 1999 Centrica plc Interim Results for the 6 months ended 30 June 1999 (unaudited) SUMMARY 6 months ended 6 months Year ended 30 June ended 31 December 1999 30 June 1998 1998 as restated as restated Turnover £3,887m £4,125m £7,481m Operating profit before £279m £114m £214m exceptionals Profit before tax and £286m £128m £252m exceptionals Earnings before £243m £88m £176m exceptionals Operating cash flow £901m £673m £870m before exceptionals Earnings per share 4.0p 1.2p 2.1p Earnings per share 5.5p 2.0p 4.0p before exceptionals Special dividend per - - 12.0p share Interim dividend per 1.0p - - share - Strong first half helped by lower gas costs and higher production - Good progress growing domestic electricity base - Rapid take-up of new products - First interim dividend - Recommended offer for the Automobile Association Commenting on the results, Chairman Sir Michael Perry said: Our results in the first half of 1999 were satisfactory, with further earnings improvement and continued strong cash flows. The strategy we have pursued and developed has delivered considerable growth in shareholder value. In addition to the increase in share price we returned £530 million to shareholders by way of a special dividend of 12p per share in June 1999, and I confirm we will pay our first interim dividend of 1p per share on 7 December 1999. CHAIRMAN'S STATEMENT I am pleased to report the continuing progress of the Group in implementing our strategy to establish Centrica as the first choice supplier of energy and services to homes and businesses. As expected, we have lost domestic gas market share following the introduction of competition but are satisfied with the proportion of customers we have retained to date. We are delighted that many of those who had left are now returning to us. We have also signed up in excess of 1.9 million domestic electricity customers and are continuing to see substantial growth in our Services business. Financial Performance The results of actions we have taken over the last two years are now coming through in much stronger financial performance, with earnings before exceptional charges in the first half of £243 million, compared with £88 million in the corresponding period in 1998. In particular lower gas costs following renegotiation, which were evident in the fourth quarter of 1998, also provided further benefit in the first half of this year. We have continued to generate positive cash flows which enabled us to pay the special dividend of £530 million in June 1999 from our own cash reserves. As at 30 June 1999 we had net cash of £498 million which, together with funding arrangements already in place, will provide the finance for the proposed acquisition of the Automobile Association (AA). Customer Service Excellent customer service continues to be of paramount importance to us and goes hand in hand with brand development. Our customer satisfaction tracking shows we are maintaining the considerable improvements we have made in recent years, to the service we deliver. However, we recognise there is still more to be done and have wide ranging improvement plans in place, designed to enhance further our relationship with customers. Board During the period we have been delighted to welcome Sir Sydney Lipworth to the Board as a non-executive director. Sir Sydney brings long and wide ranging experience, which will be invaluable to us as we build on the early success of our company. Dividend As announced in February, the Board has forecast a dividend, in the absence of exceptional circumstances, of 2.5 pence in respect of 1999. An interim dividend of 1.0 pence per share, payable on 7 December 1999, is declared. Strategy The decision to close our British Gas Energy Centre shops was taken following an in-depth strategic review. The business had faced problems from depressed trading conditions and intense competition, and the decision to close was a difficult but necessary one. We expect to complete our acquisition of the AA over the next month, subject to the approval of its members. With the AA, British Gas and Goldfish, we will have three very strong consumer brands. We will continue to invest in those brands to consolidate the Company's position as a leading provider of essential products and services. Sir Michael Perry, CBE Chairman 9 September 1999 CHIEF EXECUTIVE'S REVIEW Group Results Turnover at £3,887 million was £238 million lower in the first half of 1999, compared with the first six months of 1998. Domestic gas sales volumes were down by 14% due to market share reductions, following the full opening up of competition in May 1998. We saw turnover increases in central heating services, gas trades in the wholesale market, and the gradual build up of electricity sales. Turnover in our Retail business however declined by £15 million with depressed trading conditions in the high street. Operating profit at £279 million, before exceptional charges, was £165 million better than the performance achieved in the first half of 1998. Most of the profit improvement occurred in Energy Supply due to lower third party gas, transportation and storage costs and higher gas production from our own gas fields. In the first half of 1999, the average unit cost of gas purchased externally was 16.2 pence compared with 19.3 pence in the corresponding period in 1998. Much of this reduction came about as a result of the long-term take or pay gas contract renegotiations we concluded over the last three years, which took effect from October 1998. Gas production volumes from our own field interests were up by approximately 50% compared with the first half of 1998. This displaced more expensive externally purchased gas and improved the Group's profit by approximately £55 million. Due to the seasonality of domestic energy consumption, first half year profits will normally exceed those in the second half. Whilst we estimate around 60% of our domestic Energy Supply revenues arise in the first half, our operating costs before reduction initiatives are flat across the year. Progress continues to be made in our Services business, which made a profit before exceptional charges of £8 million compared with £3 million in the first half of 1998. In Retail we incurred a loss before exceptionals of £25 million, a disappointing deterioration compared with the loss of £16 million in the corresponding period in 1998. Following a strategic review, in July the closure of our Energy Centre shops was announced at an exceptional cost of approximately £60 million, of which £42 million has been recognised in these results. Group operating costs of £586 million before exceptional charges were up by 14% on the first half of 1998 due primarily to expenditure on electricity customer acquisitions and systems, growth in Services and investment in other new businesses. First half exceptional charges were £66 million (1998; £35 million). The main component was £60 million (1998; £nil) on restructuring, of which £18 million was in Energy Supply and £42 million was associated with asset impairments on the closure of our Retail operations. In addition £6 million (1998; £8 million) was incurred on Year 2000 computer system compliance preparations. In the first half of 1998, exceptional charges also included £27 million in relation to gas contract renegotiations. Net interest receivable was £7 million (1998; £17 million), after taking account of notional charges of £12 million (1998; £12 million) in connection with discounted long-term liabilities. The reduction compared with 1998 reflected lower interest rates and the take-on of debt with the sale and leaseback of certain gas platform assets in Morecambe Bay. The tax charge of £43 million (1998; £40 million) primarily related to ring-fenced offshore gas production activities. Operating cash flow before exceptionals amounted to £901 million, an increase of £228 million on the first half of 1998, mainly due to lower payments for gas and transportation. In June 1999 a special dividend of £530 million was paid to shareholders. Net cash at the end of June 1999 was £498 million, a level £275 million higher than the level at the beginning of the current year. Customer Service We place the highest priority on the quality of service we provide to our customers who continue to confirm high levels of customer satisfaction. In the first half of the year, complaints, excluding those relating to the switching of supplier in our gas supply business, fell by 17% compared with the same period last year. In the change of supplier category the impact of domestic gas competition has been to increase complaints to the Gas Consumers' Council (GCC). Including these, the overall levels of gas supply complaints rose in the first half by 6% compared with the first six months of 1998, and for the Group as a whole, the increase was 2%. In our Services business the downward trend in complaints to the GCC has continued, with a further fall of 6% for the first half of this year. Prices We continue to reduce prices to our energy supply customers. Our Gas Choices package allows customers to select a payment method which best suits their needs, with payment outlets that include more than 19,000 Post Offices. Our pricing reflects the relative costs of administration, with direct debit being the least costly and, due to the need for special meters, prepayment as the most expensive. We have nevertheless cut prepayment prices three times over the past 15 months, totalling a 10% reduction in real terms. An Advance Payment Tariff has also been introduced, offering customers 15% savings from standard prices. With the opening up of the electricity market, British Gas has guaranteed to offer cheaper electricity prices than local suppliers until 2001. On average British Gas' direct debit electricity prices for its gas customers are currently 11% lower than the electricity prices offered by local suppliers. By supplying both fuels British Gas is passing administrative cost savings through to customers. Regulation Reform of the electricity pool price setting mechanism, the separation of the supply and distribution activities and the distribution price control reviews of the regional electricity companies are key regulatory issues. In this regard we are encouraged by the progress which the Regulator is making in pursuing these changes. Current supply price controls in gas (which apply to British Gas) and in electricity (which apply to regional electricity companies) run until March 2000. From the Regulator's initial consultation there appears to be scope for some relaxation of supply price controls as the gas and electricity markets become more competitive. We believe it is important that the nature of any remaining controls from April 2000 does not lead to any distortions in the converging energy market. Year 2000 We have completed our year 2000 readiness programme for all of our key systems. If they had not been addressed, year 2000 issues could have potentially disrupted many of our key business processes including gas production, customer billing and collection, customer liaison, and servicing and installation of appliances. From now on we are concentrating our efforts on ensuring our contingency and operating plans are adequate for the critical period. Centrica is making every effort to ensure that the risk of disruption to customers, employees, shareholders and other stakeholders is minimised. Centrica is an active member of the year 2000 cross utility interest group and is working closely with the Government body 'Action 2000', and its regulatory bodies. In keeping with Centrica's commitment to its programme, we have signed 'Pledge 2000' along with other members of the utility interest group. Since commencement of the programme in 1997, Centrica has spent £31 million on year 2000 preparations. It is estimated that up to a further £9 million will be expended in completing the necessary work. PERFORMANCE BY BUSINESS Energy Supply Operating profit for the six month period, before exceptional charges, was £303 million (1998; £133 million). This improvement was largely achieved through lower unit gas and storage costs. In the domestic gas sector, the operating profit was £196 million (1998; £87 million). The weather has been warmer than normal in the first six months, as it was in the first half of 1998, and had the effect of reducing the demand for gas. But for this, we would have expected our profits to be almost £80 million higher in the first half of 1999, and almost £60 million higher in 1998. Our market share in the domestic gas market at the end of August 1999 was 76% (15 million homes), compared with 85% (16.6 million homes) on 6 September 1998. The domestic electricity market was fully opened to competition on 24 May 1999 and we have now signed up approaching 2 million customers. The operating loss sustained in the first half of £59 million (1998; £38 million) reflects our policy of expensing the costs of building up our customer base. In the combined domestic gas and electricity market we estimate our market share to be approximately 36% at the end of August. Business Gas losses were £7 million compared with £98 million in the first six months of 1998, again reflecting the benefit of lower unit gas and transportation costs. European trades continued to grow during the first half of 1999. Accord made a profit of £9 million from wholesale energy trades, £5 million lower than in the first half of 1998, due to lower available margins. Our own gas production contributed £164 million (1998; £168 million) to operating profits. Production volumes from our South Morecambe field were up substantially, resulting in total own gas production being almost 50% higher than in the first half of 1998. The average unit price at which these volumes were charged to our gas supply business was materially lower than in the corresponding period. Whilst this has had a downward effect on operating profits from gas production, there have been corresponding benefits in terms of increased profitability in gas supply and lower taxation on ring- fenced gas production. We have continued to enhance our portfolio of equity gas by the purchase of further field interests at a cost of £10 million. In January 1999 £113 million of finance was raised from the sale and leaseback of platform assets. This was in addition to £92 million raised at the end of 1998. Services The improvement in Services' financial performance, continued into 1999, evidenced by turnover of £282 million for the first six months of the year. This represented a 15% increase compared with the same period in 1998. Operating profit of £8 million before exceptionals achieved during the first half of 1999 was £5 million higher than that recorded in the equivalent prior year period. This increase was realised despite significant levels of revenue investment in our new business ventures, including home security, electrical appliance maintenance and plumbing cover activities. Retail The hoped-for improvement in our Retail business did not materialise. Trading was very depressed, in line with market conditions, leading to sales 19% lower than the same period in 1998 and losses £9 million worse at £25 million. On 19 July 1999, the closure of the Energy Centre shops was announced. An exceptional impairment charge of £42 million has been recognised in the first half and a further exceptional charge of approximately £18 million is expected to arise in the second half of the year as the closure is completed. Future retailing will be undertaken through the Services business direct to the home. Other activities, including results of associates and joint ventures Our primary joint venture is the Goldfish credit card, in partnership with HFC Bank. The card has a very loyal base of customers, who are attracted by the discounts offered against home-related products and services. At the end of August just under one million cards were in issue. Other Financial Services' activities include our home insurance product, marketed under both the British Gas and Goldfish brands. Our other associate and joint ventures all contributed positively to Group earnings. Outlook The second half of 1998 was materially affected by the benefit of gas contract renegotiations. The profile of earnings in 1998, having removed this effect, would have been very much skewed towards the first half. We expect that 1999 earnings will follow a similar pattern. Although the second half of 1999 should benefit from some reduction in operating costs and a further small reduction in gas costs, the seasonal nature of the business means that the Group's second half profits are likely to be significantly lower than those of the first six months. Leaving aside the impact of absorbing the AA into the Group, assuming the proposed acquisition is completed, we expect a satisfactory performance for the full year. Roy Gardner Chief Executive 9 September 1999 Independent review report to Centrica plc Introduction We have been instructed by the Company to review the financial information set out on pages 8 to 14 and we have read the other information contained in the interim report for any apparent misstatements or material inconsistencies with the financial information. Directors' responsibilities The interim report, including the financial information contained herein, is the responsibility of, and has been approved by the Directors. The Listing Rules of the London Stock Exchange require that the accounting policies and presentation applied to the interim figures should be consistent with those applied in preparing the preceding annual accounts except where any changes, and the reasons for them, are disclosed. Review work performed We conducted our review in accordance with guidance contained in Bulletin 1999/4 issued by the Auditing Practices Board. A review consists principally of making enquiries of group management and applying analytical procedures to the financial information and underlying financial data and based thereon, assessing whether the accounting policies and presentation have been consistently applied unless otherwise disclosed. A review excludes audit procedures such as tests of controls and verification of assets, liabilities and transactions. It is substantially less in scope than an audit performed in accordance with Auditing Standards and therefore provides a lower level of assurance than an audit. Accordingly we do not express an audit opinion on the information. Review conclusion On the basis of our review we are not aware of any material modifications that should be made to the financial information as presented for the six months ended 30 June 1999. PricewaterhouseCoopers Chartered Accountants 1 Embankment Place London WC2N 6NN 9 September 1999 Summary Group Profit and Loss Account 6 months 6 months Year ended ended ended 30 June 30 June 31 December Notes 1999 1998 1998 £m £m £m as as restated restated Turnover: - Continuing operations 3,822 4,045 7,312 - Discontinued operations 4 65 80 169 2 3,887 4,125 7,481 Cost of sales: - underlying 3 (3,022) (3,497) (6,212) - exceptional 5 - (27) (63) (3,022) (3,524) (6,275) Gross profit 865 601 1,206 Operating costs: - underlying 3 (586) (514) (1,055) - exceptional 5 (24) (8) (22) (610) (522) (1,077) Operating profit / (loss): - Continuing operations 280 95 162 - Discontinued operations 4 (25) (16) (33) 2 255 79 129 Share of profits less losses of associates and joint ventures - (3) (1) 255 76 128 Exceptional provision for loss on operations to be discontinued 4,5 (42) - - Profit / (loss) on ordinary activities before interest: - Continuing operations 280 92 159 - Discontinued operations (67) (16) (31) 213 76 128 Net interest receivable 7 17 39 Profit on ordinary activities 6 220 93 167 before taxation Taxation 7 (43) (40) (76) Profit on ordinary activities 6 177 53 91 Dividends (40) - (530) Retained profit / (loss) for the 137 53 (439) financial period Special dividend per ordinary 8 - - 12.0p share Interim dividend per ordinary 8 1.0p - - share Earnings per ordinary share: - Basic 9 4.0p 1.2p 2.1p - Diluted 9 4.0p 1.2p 2.0p - Adjusted Basic 9 5.5p 2.0p 4.0p There were no recognised gains or losses other than those shown above. Summary Group Balance Sheet As at As at As at 30 June 30 June 31 1999 1998 December 1998 £m £m £m as as restated restated Fixed assets 1,844 1,715 1,947 Stock 87 117 127 Debtors due within one year 889 1,278 1,410 Debtors due after more than one 172 220 173 year Cash and investments 743 694 374 Creditors due within one year (1,092) (1,261) (1,663) Net current assets 799 1,048 421 Total assets less current 2,643 2,763 2,368 liabilities Creditors due after more than one (250) (98) (169) year Provision for liabilities and (1,371) (1,289) (1,314) charges Total assets less liabilities 1,022 1,376 885 Capital and reserves: Share capital 222 222 222 Share premium 2 1 2 Merger reserve 467 467 467 Profit and loss account 331 686 194 Shareholders' funds 1,022 1,376 885 Movements in Shareholders' Funds 6 months 6 months Year ended 30 ended 30 ended June June 31 1999 1998 December 1998 £m £m £m as as restated restated Shareholders' funds at 1 January 885 1,322 1,322 Profit on ordinary activities 177 53 91 Dividends (40) - (530) Shares issued - 1 2 Shareholders' funds at period end 1,022 1,376 885 Summary Group Cash Flow Statement 6 months 6 months Year ended ended ended Note 30 June 30 June 31 1999 1998 December £m £m 1998 as £m restated as restated Operating profit after exceptional 255 79 129 charges Add back: Exceptional charges 24 35 85 Depreciation and amortisation 134 92 207 Decrease in working capital 466 438 408 Other non cash flow items 22 29 41 Operating cash flow before exceptionals: - Continuing operations 920 713 918 - Discontinued operations (19) (40) (48) 901 673 870 Expenditure relating to exceptional (46) (51) (211) charges Net cash inflow from operating 855 622 659 activities Dividends received from associates - - 1 and joint ventures Returns on investments and servicing 15 22 58 of finance Taxation (9) (2) (215) Capital expenditure and financial (57) (19) (70) investment Acquisitions - (7) (101) Equity dividends paid 8 (530) - - Cash inflow before financing 274 616 332 Management of liquid resources (375) (624) (285) Financing 75 (2) (42) Net (decrease) / increase in cash (26) (10) 5 Opening cash 19 14 14 Closing cash (7) 4 19 Reconciliation of cash and investments, net of debt £m £m £m Net cash and investments, net of 223 41 41 debt at 1 January Net increase in money market 375 624 285 investments Net (decrease) / increase in cash (26) (10) 5 for the period Debt on acquisitions - (6) (139) New finance lease obligations (113) (1) (99) Net reduction in short-term debt 39 3 130 Net cash and investments, net of 498 651 223 debt at period end (i) (i) Net cash and investments, net of debt as at 30 June 1999 comprised cash and money market investments of £743 million (30 June 1998; £694 million, 31 December 1998; £374 million), less bank overdrafts and loans of £46 million (30 June 1998; £10 million, 31 December 1998; £44 million) and finance lease obligations of £199 million (30 June 1998; £33 million, 31 December 1998; £107 million). Notes 1 Basis of preparation and accounting policy change The unaudited financial information contained in this report does not comprise statutory accounts within the meaning of Section 240 of the Companies Act 1985. These results have been prepared using accounting policies consistent with those used in preparing the Group's 1998 Annual Report and Accounts, except that Financial Reporting Standard 12 'Provisions, Contingent Liabilities and Contingent Assets' has resulted in full provision being made for the net present value of the de-commissioning of gas production facilities. A corresponding asset has been recognised in respect of the de- commissioning costs, which is subject to amortisation charges on a unit of production basis. Notional interest charges arise on a time basis, based upon the discounted provision created. Previously the cost of de-commissioning was being built up over the life of the fields concerned on a unit of production basis. The effect upon current and prior periods is shown below: 6 months 6 months Year ended ended ended 30 31 December 30 June June 1998 1999 1998 £m £m £m Cost of sales 5 4 6 Net interest receivable (2) (1) (3) Profit before taxation 3 3 3 Taxation (1) (1) (1) Profit for the financial 2 2 2 period Operating profit after 5 4 6 exceptionals Depreciation and 2 2 4 amortisation Other non-cash flow items (7) (6) (10) Cash inflow from - - - operating activities As at As at As at 30 June 30 June 31 December 1999 1998 1998 £m £m £m Fixed assets 40 36 43 Provisions (25) (23) (30) Reserves 15 13 13 2 Segmental analysis for the 6 months ended 30 June Operating Operating profit / profit / (loss) (loss) Turnover before after exceptional exceptional charges charges 1999 1998 1999 1998 1999 1998 £m £m £m £m £m £m as as restated restated Energy Supply 3,539 3,800 303 133 280 100 Services 282 245 8 3 7 1 Other 1 - (7) (6) (7) (6) Continuing 3,822 4,045 304 130 280 95 operations Discontinued 65 80 (25) (16) (25) (16) operations Total from 3,887 4,125 279 114 255 79 operations for the year ended 31 December 1998 Operating Operating profit / profit / (loss) (loss) Turnover before after exceptional exceptional charges charges £m £m £m as restated as restated Energy Supply 6,784 248 171 Services 526 9 3 Other 2 (12) (12) Continuing 7,312 245 162 operations Discontinued 169 (31) (33) operations Total from 7,481 214 129 operations 3 Underlying costs 6 months 6 months Year ended ended ended 31 December 30 June 30 June 1998 1999 1998 £m £m £m as restated as restated Cost of sales: Continuing operations 2,973 3,447 6,107 Discontinued operations 49 50 105 3,022 3,497 6,212 Operating costs: Continuing operations 545 468 960 Discontinued operations 41 46 95 586 514 1,055 3,608 4,011 7,267 4 Discontinued operations On 19 July 1999, Centrica announced the closure of its British Gas Energy Centre shops. Consequently, the segment reported previously as 'Retail', has been treated as 'Discontinued operations' and a £42 million impairment exceptional charge has been recognised in the six months ended 30 June 1999. A further exceptional charge of approximately £18 million, relating to closure costs and post cessation trading activities is expected to arise in the second half of the year. As at 9 September 1999 the closure is largely complete. 5 Exceptional charges 6 months 6 months Year ended ended ended 30 June 30 June 31 1999 1998 December £m £m 1998 £m Cost of sales: Gas contract renegotiations - 27 63 - continuing operations Operating costs: Year 2000 costs - 6 8 18 continuing operations - - 1 - discontinued operations 6 8 19 Restructuring - 18 - 2 continuing operations - - 1 - discontinued operations 18 - 3 Provision for loss on 42 - - operations to be discontinued 66 35 85 Year 2000 costs represent bought-in services. 6 Earnings before exceptionals 6 months 6 months Year ended ended ended 30 June 30 June 31 1999 1998 December £m £m 1998 as £m restated as restated Profit on ordinary activities before 220 93 167 taxation Exceptional charges 66 35 85 Profit before tax and 286 128 252 exceptionals Taxation (43) (40) (76) Earnings before 243 88 176 exceptionals 7 Taxation The charge comprises mainly corporation tax on 'ring-fenced' offshore gas production. 8 Dividends An interim dividend of 1.0p per share (1998 nil) will be paid to shareholders on 7 December 1999. A special dividend of 12.0p per share was paid to shareholders on 23 June 1999. 9 Earnings per share Basic and adjusted earnings per share (EPS) are calculated as follows: 6 months 6 months Year ended ended ended 31 30 June 30 June December 1999 1998 1998 as as restated restated Earnings EPS Earnings EPS Earnings EPS £m pence £m pence £m pence Profit after taxation 177 4.0 53 1.2 91 2.1 Add back exceptional 66 1.5 35 0.8 85 1.9 charges Earnings before 243 5.5 88 2.0 176 4.0 exceptionalcharges Average number of shares (million) used in the calculation of 4,403 4,420 4,419 basic and adjusted basic earnings per share Average number of shares (million) used in the calculation of 4,454 4,466 4,464 diluted earnings per share Enquiries For further information please contact: Charles Naylor, Director of Corporate Affairs Chris Milburn, Head of Investor Relations Telephone: 01753 758 442/3/4/5 (Press) 01753 758 112/3/4 (Shareholders and Analysts) Facsimile: 01753 758 440 (Press) 01753 758 472 (Shareholders and Analysts) Internet: www.centrica.co.uk www.gas.co.uk www.goldfish.com Financial Calendar Ex-dividend date for 1999 interim dividend 20 September 1999 Record date for 1999 interim dividend 24 September 1999 Payment of 1999 interim dividend 7 December 1999 1999 Preliminary results announcement 24 February 2000 1999 Annual Report and Accounts published End of March 2000 Annual General Meeting 8 May 2000 Registered Office Charter Court 50 Windsor Road Slough Berkshire SL1 2HA Company Number: 3033654

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