Plans for Next Wave of Communications Revolution

British Telecommunications PLC 13 April 2000 BT REVEALS PLANS TO LEAD THE NEXT WAVE OF THE COMMUNICATIONS REVOLUTION Innovative restructuring to position BT ahead of the next wave in communications * Radical separation of UK fixed business into wholesale and retail, facilitating more focused management and greater clarity in regulation * Creation of four new high growth businesses operating both in the UK and internationally * Ignite - a data-centric broadband IP business focused on corporate and wholesale markets * BTopenworld - a mass market Internet business focused increasingly on broadband services * BT Wireless - an international mobile business emphasising mobile data and next generation services * Yell - an international directories and e-commerce business * More aggressive European expansion strategy * c. £4 billion planned spend over three years on European backbone, web hosting and broadband expansion * Commitment to increase equity investment: Telfort increased to 100 per cent today Significant benefits for Concert, BT's global venture with AT&T New structure designed to facilitate separate listings * Intention to list Yell by year end ---------------------------------- BT today announced a radical restructuring that will enable it to become the world leader in the next wave of the communications revolution. The restructuring follows a comprehensive strategic review of the changes in technology, market structure, customer needs and regulatory approaches which are driving the industry. The objective of the restructuring is to position BT ahead of the forthcoming changes in the marketplace, with a sound balance between management focus, the ability to capture cross-business synergies and the flexibility to meet future needs. The result will be a structure, unique amongst communications companies: * The UK fixed network business will be separated into wholesale and retail divisions. This will have two main advantages. First, regulation of BT in the UK will have greater clarity and should be concentrated primarily on the wholesale business. Second, management will be better able to focus on the different tasks of achieving continued growth in the two, distinct marketplaces. * BT's other assets in the UK, Europe and elsewhere will be re-grouped by market sector rather than geography. There will be four new high growth-oriented businesses: Ignite, a data-centric broadband IP business focused on corporate and wholesale markets; BTopenworld - a mass market Internet business focused increasingly on broadband services; BT Wireless - an international mobile business emphasising mobile data and next generation services; and Yell, formerly known as Yellow Pages - an international directories and e-commerce business which BT intends to list by year end. BT has already created substantial value beyond its core UK activities. In continental Europe, it has interests in mobile and fixed line operations encompassing more than 80 per cent of western Europe's population and virtually all major business centres - on an investment of less than £6 billion. In the Asia Pacific region, BT is also a clear leader having invested approximately £2 billion to create a geographic platform which includes Japan, Hong Kong, Singapore, Malaysia, Korea, Australia, New Zealand and India. When combined with Concert, a global platform has been assembled which is superior to any of BT's rivals. The restructuring announced today enhances, expands and builds on these assets and prepares BT for the new age of communications. Specifically, it: * creates, through Ignite, Europe's leading broadband IP services provider to the corporate and wholesale market. Ignite builds upon BT's existing European portfolio of controlled assets and joint venture partners, strengthening BT's existing European operations with seamless leading edge networks, data products and solutions capabilities. It also builds value in Concert through increased distribution and the expansion of in- country networks and hosting capabilities. * integrates, through BTopenworld, BT's many successful ISPs and portals (including Genie, Europe's leading mobile portal) in a single, international, mass-market business. * consolidates BT's mobile operations under BT Wireless, which is responsible for exploiting opportunities in mobile, mobile data and mobile broadband, while extracting the synergies between the elements of BT's global mobile portfolio, including the Advance alliance with AT&T. * promotes BT's strategy of buying up in its existing ventures where possible. Consistent with this strategy, BT also announced today that it has acquired full control of Telfort, its fixed and mobile operation in the Netherlands, by buying the remaining 50 per cent for £1.2 billion. (See separate news release). An immediate advantage of the restructuring is that, in identifying the separate businesses within BT, shareholders and analysts will be able to gain a greater understanding of their intrinsic value and potential. This, in turn, will facilitate separate listings for some of BT's businesses, either individually or in combination. Sir Peter Bonfield, BT's chief executive, said: 'BT has already invested for the new age in communications - in its UK network, in its unparalleled spread of European and Asia Pacific investments, and in its Concert global venture with AT&T. 'This restructuring will strengthen our position in the key growth areas of broadband, consumer Internet and mobile and will help us to realise our aggressive plans to lead the next wave of the communications revolution. 'It will lead to even greater strategic flexibility, tighten our operational focus, provide our employees with a wealth of opportunities, increase management accountability and enhance transparency for investors.' David Dorman, chief executive officer of Concert, said: 'This is an exciting announcement from BT. It will provide us with deeper in-country reach via BT and its partners, and even stronger European distribution, allowing us to further improve our offer to multinational customers.' Professor Dr. Wilhelm Simson, chairman of Viag AG, said: 'We welcome this move by BT. The additional products and services which will be available from BT's new business units will provide Viag Interkom with significantly enhanced market opportunities.' C. Michael Armstrong, chairman and chief executive officer of AT&T, said: 'I am delighted that our partner BT is moving aggressively to accelerate the expansion of its IP network in Europe. 'As BT implements its plans, it will be able to put more potential customers on its own networks. That means AT&T customers served through Concert will get even faster and higher quality service.' Davide Croff, chief executive officer of Banco Nazionale del Lavoro said: 'This was good news for the future of our Italian businesses. We look forward to working with BT's new business units to meet the Italian and European customers' needs.' Further quotes from BT's partners around the world are set out in Annex 6. The UK fixed businesses BT today announced a radical separation of its UK fixed business into wholesale and retail, facilitating more focused management and greater clarity in regulation. This move anticipates the continued expansion of a competitive communications market place and will provide greater management emphasis on the very different needs of wholesale and retail customers. This separation is intended to be introduced by the end of the year. BT will be discussing its plans with Oftel, the UK regulator. The wholesale business will use its comprehensive UK asset base to satisfy the rapidly growing demand for high quality network solutions in the UK. The retail business will continue to provide account-managed and packaged solutions allowing customers to benefit from the full range of BT products, including mobile and e-commerce services. Increasingly, this business will service its customers using e- business technologies and channels. The new businesses will trade on an arm's length basis with each other. This should allow regulation to be concentrated primarily on the wholesale business which will supply services to other operators and service providers as well as the UK retail operation and enable the UK retail operation increasingly to be treated in the same way as other companies in the competitive market in which it operates. Sir Peter Bonfield said: 'I am pleased to say Bill Cockburn, group managing director of BTUK, will continue to work with me to complete this transition and during this period he will retain executive responsibility for the UK fixed businesses. Thereafter he will retire from the BT plc board.' Paul Reynolds, currently managing director, network and information services, is appointed managing director of the UK wholesale business and will join the Group Executive Committee with immediate effect. He will work closely with Bill Cockburn during the transition. The position of managing director of the UK retail business remains to be filled and will be announced in due course. The new high growth international businesses Ignite is a data-centric, broadband IP business focused on corporate and wholesale markets. It will deliver a full range of services to customers in the UK and continental Europe. Ignite will have a sales force of more than 4,000 people across Europe, more than 50 per cent directly controlled by BT. It will use its existing 50,000 route kilometre fibre backbone - already the largest in Europe - to exploit explosive growth in data transport and value-added services, including hosting and solutions opportunities. Ignite will also include BT's large scale international solutions businesses, Syntegra and Syncordia, which have 2,000 sales and marketing people and turnover today of £1.5 billion. These businesses will provide Ignite with critical differentiating service capabilities including large scale network outsourcing and bespoke e-commerce solutions. A planned investment of around £4 billion over the next three years will expand the backbone network and web hosting capabilities and realise ambitious local access strategies. These involve new city fibre networks, wireless local loop, and deployment of xDSL in the UK and across Europe as regulation permits. The backbone network is expected to grow to 70,000 route kilometres in 2001, reaching the 100 most important commercial centres today and 250 by the end of 2001. Ignite's hosting platform will be expanded to 19 centres in nine countries with 800,000 square feet of usable space by December 2001. Alfred T. Mockett is appointed chief executive of Ignite. BTopenworld is a mass market business focused increasingly on broadband services. It will bring together in a single business all BT's existing UK service providers (ISPs) and portals and Open, BT's digital interactive television joint venture. It will also include BT's international wholly-owned ISPs such as Infinito (Italy), Arrakis (Spain), and Ocean free (Ireland) as well as BT's interests in the ISPs of its joint ventures across the world. BTopenworld will also be responsible for Genie, Europe's leading mobile portal and service provider which currently has more than 600,000 customers. Genie was the first mobile ISP to be introduced in Europe, first to introduce a commercial WAP service and is also being rolled out in a number of BT's in- country operations including Telfort in the Netherlands. BTopenworld will be responsible for building the platforms, aggregating the content, and marketing the services required to position BT at the crest of the second wave based upon broadband and mobile access technologies. All services will be linked through each customer's Personal openworld Portal (PoP), a single point from which customers can access services via mobile phone, PC or TV. Over the coming months, BT will consolidate its consumer ISP brands in a manner designed to extract the maximum benefit from a local/global brand strategy. BTopenworld's UK retail broadband launch will be announced shortly. Services will be highly personalised, delivering information and content tailored to the individual. BTopenworld already has 2.5 million equity customers, making it the third largest European ISP. Andy Green is appointed chief executive of BTopenworld and Ben Andradi will be the chief operating officer. BT Wireless is an international mobile business emphasising mobile data and next generation services. It will comprise BT's interests in mobile assets worldwide, including BTCellnet, BT's strong portfolio of European, Asia Pacific and North American mobile assets and the Advance alliance with AT&T. It will be responsible for marketing services to both the business and consumer segments and will package access, fixed line and BTopenworld products where possible. BT Wireless has operations in 14 countries with nearly 15 million equity subscribers. In the year to March 2000 the total turnover of BT Wireless is expected to be around £4.5 billion. BT has created significant value in international mobile markets, having invested £6 billion in the last year. In addition, the recently announced transaction with Japan Telecom gives BT Wireless a substantial position in both second and third generation mobile in Japan, the world's second largest mobile market. BT Wireless will be responsible for continuing this successful investment programme as next generation mobile broadband networks and services evolve. John D. Zeglis, president designate of AT&T Wireless, said: 'I am pleased to see that BT is bringing even more focus to its wireless service initiatives. We look forward to continuing to work with BT in our Advance alliance to produce seamless international services that delight our wireless customers.' Peter Erskine is appointed chief executive of BT Wireless. Yell is BT's international directories and e-commerce business. It operates in the classified advertising market through both printed and electronic media, including the Yellow Pages directories, Business Pages, Talking Pages, Yell.com (its portal), and Yellow Book in the US. John Condron is appointed chief executive of Yell. Concert Concert, which started operations in January 2000, is the leading global communications provider for multinational business customers, international carriers and service providers worldwide. The new strategies and restructuring announced today will result in the provision of deeper in- country networks to Concert in Europe allowing even higher levels of on-net sales. Additionally the Ignite sales and solutions teams will focus strongly on creating increased sales opportunities for Concert in Europe. Potential listings The new structure is designed to facilitate separate listings for some of BT's businesses either individually or in combination. The potential benefits from IPOs are being evaluated and businesses will be listed where this is in the best long term interest of shareholders. Following the strengthening of Yellow Pages over the last year, BT intends to list Yell by the end of this year. Other appointments Pat Gallagher, currently President BT Europe, is appointed Group Strategy and Development Director. He will report to Sir Peter Bonfield and will join the Group Executive Committee with immediate effect. - - - - - - - - - - - - - - - - - - - Further information on each of the businesses can be found in the Annexes. See Annex 5 for important information regarding the presentation of financial information in the press release. BT is being advised by N M Rothschild and Morgan Stanley Dean Witter. - - - - - - - - - - - - - - - - - - - - Inquiries about this news release should be made to the BT Group Newsroom on its 24-hour number: 020 7356 5369. (From anywhere in the UK, including London, dial the complete number, including the prefix 020. From outside the UK, dial + 44 20 7356 5369.) All news releases can be accessed at our web site: http://www.bt.com NOTE TO PICTURE DESKS: High resolution digital images are available from NewsCast at www.newscast.co.uk - phone 020 7608 1000. NEWS CONFERENCE AUDIO DIAL-IN FACILITY A dial-in audio facility will be available for journalists unable to attend the news conference being held today, April 13, at BT Centre in London. The call runs from 1200 hrs BST (0700 EDT) until 1330 hrs BST (0830 EDT) The number to dial is 01296 480100 from within the UK, and +44 1296 480100 from outside the UK. Then ask for 'BT News Conference'. Annex 1 Ignite Business description Ignite, managed by Alfred T. Mockett, is a new data-centric broadband IP business focused on corporate and wholesale markets. It is unique in its breadth of services, reach and depth of network, and customer-facing capabilities. Its comprehensive customer propositions flow from a broad resource base: * An outstanding international broadband IP communications company encompassing the UK and continental Europe that can also, through AT&T and Concert, deliver a full range of services to customers. * The largest continental-scale broadband-enabled IP network in place. * The definitive broadband IP backbone and access network in the UK (BT's Colossus router network, fibre and DSL rollout will be owned by Ignite). * Ambitious strategies for city fibre rings, xDSL and WLL broadband access. * A sales force of 4000 across Europe. * A comprehensive range of customised e-solutions and packaged application services * A new applications service provider (ASP) business. With its backbone network, Ignite will target corporate customers, SMEs, dot-coms and other licensed operators in key European countries. Network coverage and investment Ignite has the broadest and deepest network coverage in Europe. In addition to the Farland transborder network it owns fibre in five European countries. Ignite's customer offers will be facilities based with high bandwidth and high fibre count inter-city and local networks providing end-to-end fibre connectivity. It operates a scalable, high capacity, state of the art DWDM network that supports IP and ATM technologies. Together with its JV partners, Ignite's inter-city fibre network today is 50,000 route kilometres long and connects 100 cities in 9 countries across Europe. It also has city fibre rings in the UK and in nine continental European cities. BT intends to grow the backbone network to 70,000 route kilometres in 2001. By end 2001, its inter-city networks are expected to connect 250 cities in 16 countries. To complement Europe's biggest IP backbone, Ignite plans to invest around £4 billion, alongside BT's joint venture partners, over the next three years in an ambitious rollout programme for city fibre networks, WLL and xDSL technologies. In 2001 it intends to have city fibre networks in 15 more cities. In Germany, through Viag Interkom, it already holds 205 WLL licences. xDSL networks will be rolled out in other European countries wherever possible, building on the successful rollout of ADSL in the UK. Ignite's connection to the Concert global backbone gives it reach to all major commercial centres across the globe. Web hosting Ignite's web hosting operations will be directly connected to a wide-reaching broadband IP backbone and will provide the wide range of co-location, web hosting and networking professional services that are now critical success factors for companies ranging from start-ups to dot-coms and 'clicks and mortar' businesses. Ignite takes in BT's existing seven data centres in Europe, and will, by the end of 2001, expand to 19 centres with a total of 800,000 square feet of usable space. Ignite will be leading on web hosting in Europe for AT&T and Concert. Applications and E-Commerce Platforms Building on the IP and web hosting services of BT and its joint ventures, Ignite will provide its corporate customer base with a full range of customised and pre-packaged inter- linked applications and services. Ignite's focus will be on web-centric products and services creating compelling propositions to web-enable companies and to provide fully- fledged operating and trading platforms on the Internet. BT is launching a new applications service provider (ASP) business, which will expand aggressively from an initial market focus in the UK and Europe into the rest of the world. The business will operate in three principal areas: * Providing 'applications on tap': applications will be accessible via the Internet, and will include payroll, human resources and customer relationship management packages. * Creating and supporting 'trading exchanges' - tightly defined vertical business communities - both in partnership with VerticalNet and CommerceOne, and on its own. BT has already created Healthnet and Vio, for the health and publishing industries respectively. * Acting as an 'ASP enabler', focused on corporates, for independent software vendors who wish to provide their own applications on an ASP basis. E-Solutions for large corporates A unique differentiator for Ignite is the powerful combination of Syntegra and Syncordia. Syntegra is a leading systems integrator and provider of bespoke e-commerce solutions. Its recent acquisition of Control Data Systems transformed it into a player with global capabilities and reach, with customers in more than 60 countries. Syncordia is a leading provider of integrated information and communications solutions. Underpinned by the use of the Internet and associated technologies, they are based on end to end managed IP networks and the provision of e-business and e- CRM applications on those networks. Providing a major competitive advantage in their own right, these services will also complement Ignite's IP, web and application hosting offerings to corporate clients, thus enhancing the overall value proposition of Ignite to its client base and increasing its competitiveness. Customers and channels To allow customers the maximum choice and flexibility, Ignite will offer a multi-channel strategy, selling directly and alongside Concert to corporate customers in BT's controlled operations in Ireland, the UK, Spain, Belgium and, as announced today, in the Netherlands. Ignite will continue to work with its joint venture partners in Europe and with the UK sales channel for UK corporate, government and SME customers. Ignite will innovate and provide services in each of its key focus areas - transport, IP services, hosting and application service provision. Through Syncordia and Syntegra it will have the ability to package, integrate, and operate solutions throughout the world. For customers this means a single point of contact for 'turn-key' solutions and the ability to develop more rapidly and implement new e-commerce and e-business solutions - a key differentiator in business today. Ignite will provide its services through a 4,000 strong sales force (50 per cent directly controlled). In addition to the 2,000 solutions consultants from Syncordia and Syntegra, a specialist 350-strong data sales force will provide support for wholesale channels and Concert. Financials In the year to March 31 2000, total turnover is expected to be £2.9 billion, £1.5 billion from the solutions business and £1.4 billion from the data, IP & voice business. Total turnover is estimated to grow by more than 35 per cent per annum over the next three years, achieving turnover in excess of £7 billion by 2003. Over the next 3 years, it is estimated that the turnover of the solutions business will grow by more than 20 per cent per annum with turnover of hosting, IP, applications, data and voice increasing by more than 50 per cent per annum. Ignite is expected to experience a period of losses due to its investment in expansion of IP and Broadband networks and in its new ASP business after which it is expected to return to positive EBITDA around 2003. It is anticipated that total capital expenditure over the next three years will be approximately £4 billion. Operational and financial information 1. Operational Information Today End 2001 Network route km (a) 50,000 70,000 Pan European network: - cities 100 250 - countries 9 16 Metropolitan Networks: - City Fibre Networks 9 cities 24+ - DSL 400 Exchanges 1000 Exchanges European Hosting - Data Centres 7 19 - Usable space 85,000 800,000 (sq. ft) (a) Pan-European backbone + domestic inter-city networks 2. Financial Information Pro forma Estimate Year Ended Year Ended March 31 March 31 1999 2000 Ignite - Data, IP & Voice Total turnover * (£bn) 0.9 1.4 EBITDA * (£bn) (0.1) 0.0 EBIT * (£bn) (0.3) (0.5) Capital 0.2 0.5 expenditure (£bn) Investments (£bn) 0.3 2.0 Ignite - Solutions Total turnover * (£bn) 1.2 1.5 EBITDA * (£bn) 0.1 0.1 EBIT * (£bn) 0.1 0.1 Capital 0.1 0.1 expenditure (£bn) Investments (£bn) 0.0 0.2 Ignite - Total Total turnover * (£bn) 2.1 2.9 EBITDA * (£bn) 0.0 0.1 EBIT * (£bn) (0.2) (0.4) Capital 0.3 0.6 expenditure (£bn) Investments (£bn) 0.3 2.2 * includes share of joint ventures and associates; total turnover includes intra group turnover. Annex 2 BTopenworld Business Description BTopenworld, managed by Andy Green, is an international, mass market Internet business which is focused increasingly on broadband and mobile services. It will be a new organisation with an Internet focus and culture. The business is a significant operation today with considerable potential in the UK and internationally: * It consolidates into a single business all of BT's existing mass market Internet activities * It has 2.5 million equity customers, making it one of the largest mass market Internet companies in Europe * In the UK, BTopenworld has launched its Genie mobile Internet service and will this month announce its comprehensive broadband service. * It intends to launch similar mobile and broadband services in Europe. For example, a new mobile Internet service will be launched in the Netherlands within the next two months. * BTopenworld intends to offer its customers its Personal openworld Portal (PoP) allowing access via mobile phone, PC or TV. Services will be content rich (over 50 new content deals have been agreed in the last three months) and personalised. Customer Base The business today has 2.5 million equity customers (excluding 1.1 million wholesale Virtual ISP (VISP) customers) which makes it one of the largest mass market Internet companies in Europe. It has substantial reach outside its domestic UK market. Of the total 2.5 million customers, approximately 1.3 million are in the UK, approximately 0.9 million are in continental Europe and approximately 0.3 million are in other countries (mainly Asia-Pacific). Approximately 1.7 million customers are served by companies which will be wholly owned by BTopenworld and approximately 0.8 million represent BTopenworld's equity interests in BT's joint ventures. The business will assume responsibility for BT's wholly owned ISPs in the UK, BT Internet (a business providing Internet access for a flat fee of £9.99 a month for unlimited off peak access) and BT Click (a 'free' ISP providing Internet access for the cost of a local phone call). BTopenworld will manage Talk21, BT's free e-mail service. Internationally, it will take direct management control over BT's existing Internet businesses including Telfort Internet (Netherlands), Oceanfree.net (Ireland), Infinito (Italy), Arrakis (Spain) and Clear.net (New Zealand). BTopenworld will also be responsible for Genie, Europe's leading mobile portal and service provider. Genie currently has more than 600,000 customers, of which over 450,000 were active during March. Genie was the first mobile ISP to be introduced in Europe, the first to introduce a commercial WAP service and the first to launch WAP e-mail. Genie services are being rolled-out in a number of BT's in-country operations. The business will manage BT's Internet ventures, including Looksmart, ExciteUK and Line One in the UK, and be responsible for the Internet activities of other overseas ventures including Planet Interkom (Germany), Freesurf (Switzerland), and Mantra On-Line (India). BTopenworld will also run BT's VISP services which provide Internet access service on a wholesale basis for companies such as Tesco and WH Smith. It will also be responsible for BT's investment in Open, the joint venture providing interactive services through digital satellite television to 2.8m homes. Over 600,000 customers have registered for Opentalk, the e-mail service from BT, and of these approximately 40 per cent are regular e- mail users. BTopenworld intends over time to rationalise and integrate its UK and International products and brands. The Second Internet Wave BTopenworld believes that the consumer Internet market provides an attractive opportunity. Significant growth is expected as more and more consumers embrace the Internet across Europe. The advent of broadband and mobile will be a disruptive event, creating a second Internet wave and challenging established players. This second Internet wave will be very different from the Internet experience to date. It is characterised by the following key features: * Always on - providing customers with instant access at all times * Content rich - providing customers with audio and video rich material * Localised and personalised - providing customers with information and content tailored to their preferences and requirements * Delivered seamlessly over multiple devices and technologies - providing customers with access to their chosen content matter through their mobile phone, TV or PC. BTopenworld believes it can exploit the market discontinuities which result from this second Internet wave to develop increased momentum, enhance its market position and achieve rapid growth. It expects its customer numbers to more than double in each of the next two years from its current base of 2.5m equity customers. BTopenworld's businesses are already expanding rapidly. For example, BT Internet has added 100,000 paying customers since its re-launch at the beginning of March, while Infinito in Italy has attracted 310,000 active users in the three months from its launch. Launch of Mobile and Broadband Services In the UK, BTopenworld intends to progress its business rapidly. It has already launched its mobile Internet service, Genie, with great success. Genie WAP page impressions reached 1.5 million in March while web page impressions are growing by 5 million a month. Later this month, BTopenworld will announce its plans for the roll-out of broadband Internet services across the UK. It plans to roll-out similar mobile and broadband services across the rest of Europe, building on the platform provided by BT's existing ventures, Ignite's network and hosting capabilities and BT Wireless's customer base and networks. BTopenworld will also seek to maximise the benefits of BT's scaleable systems and infrastructure. As an example, BTopenworld will launch a new mobile Internet service in the Netherlands within the next two months. Personal openworld Portal Central to the proposition which BTopenworld will offer its customers will be the Personal openworld Portal (PoP), a single point from which customers can access services via mobile phone, PC or TV. Services will be content rich, localised and personalised delivering information and content tailored to the individual. BTopenworld is significantly enhancing the quality of the content it can offer to its customers - over the past three months more than 50 new content deals have been agreed with many more in the pipeline. Operational and Financial Information 1. Operational Information Country Ownership Active Users per cent (a) 000s Wholly Owned ISPs BT Internet UK 100 290 BT Click UK 100 436 Genie UK 100 451 Infinito Italy 100 310 Arrakis Spain 100 133 Ireland On-Line Ireland 100 30 Oceanfree.net Ireland 100 70 Clear.net New Zealand 100 53 Telfort Internet Netherlands 100 Launched in 60 days Total Wholly owned 1,773 Joint Venture ISPs Line One UK 50 Yu.com Belgium 50 Mantra On-Line India 49 Planet Interkom Germany 45 Freesurf Switzerland 34 Telenordia Sweden 33 SmarTone Hong Kong 20 ODN Japan 20 MaxisNet Malaysia 33 Starhub Singapore 19 AT&T Canada Canada 9 Total JV ISPs 775 TOTAL 2,548 Other Operations BT Looksmart Inter- 50 national Excite UK UK 50 Open UK 33 (a) Defined as 30 day active users wherever possible 2. Financial Information Pro Forma Estimate Year Ended Year Ended March 31 March 31 1999 2000 Total turnover * (£bn) 0.05 0.1 EBITDA * (£bn) (0.1) (0.3) EBIT * (£bn) (0.1) (0.3) Investments (£bn) 0.1 0.1 * includes share of joint ventures and associates; total turnover includes intra-group turnover Annex 3 BT Wireless Business description BT Wireless, managed by Peter Erskine, is an international leader in mobile communications and is building, and will continue to build, scale through organic and inorganic development. It will be responsible for the continued development of BT's global mobile services as well as in- country operations and for BT's move into broadband mobile networks through its 3rd generation activities globally. The business will comprise all BT's mobile operations worldwide for the first time under a single management team. It will have: * Extensive international reach with the inclusion of BTCellnet in the UK, BT's strong portfolio of European, Asia Pacific and North American mobile assets and the Advance alliance with AT&T in the US. * A portfolio spanning 14 countries with significant international reach and nearly 31 million venture customers outside the UK. * A strong and continuing commitment to growth in mobile, having launched new mobile networks in the last two years in Germany, Netherlands and Singapore, with Blu in Italy set to launch next month. * An expanded footprint through the stakes it has acquired in operators in Japan, Malaysia, Korea, Hong Kong, Canada and Ireland over the same time period. * Global scale and reach through the Advance alliance, giving it the world's largest combined GSM-TDMA footprint covering 198 GSM networks in 100 countries and 140 TDMA networks in 50 countries. Of huge strategic significance is BT Wireless' investment in Japan Telecom. The most recent transaction, announced last month, will bring BT's holding in J-Phone in Japan to about 20 per cent. BT Wireless will have a substantial investment in one of the three players which will contest the world's second largest mobile market. The J-Phone investment delivers tremendous knowledge transfer benefits - Japan will be early to market in 3G and the Japanese industry continues to be innovative in applications and terminals for the future. As announced today, we have increased our investment to 100 per cent in Telfort, demonstrating our confidence in that business. Advance Alliance The Advance alliance gives BT Wireless the benefits of global scale and reach. The alliance provides the ability to reach over 55 million subscribers across the world in 18 countries, bringing together strong positions in North America, Western Europe and Asia. In terms of scale, the Advance alliance represents one of the two biggest customer potentials in the industry measured by equity weighted population. Through Advance, BT has even more influence in the development of the mobile industry in (i) obtaining best commercial deals from suppliers, (ii) the development of new standards and (iii) attracting partners for developments such as mobile Internet. Customers and channels BT Wireless will deliver products which meet customers' needs, now and in the future, for highly personalised voice, mobile multimedia and packaged services. In the UK it will service the needs of corporates, SMEs and the mass market. The companies and joint ventures comprising BT Wireless will act as the prime channel to mass market and SMEs in key markets outside the UK, retailing mobile only and packaged and integrated mobile, Internet and fixed services directly to customers. Of particular importance is the provision of personalised broadband Internet services from BTopenworld delivered across 3G networks. In addressing corporates, BT Wireless intends to package and retail its corporate product portfolio through BT's ventures and through Ignite and Concert, providing extensive access to the world's top MNCs. Technical leadership The business brings strong operational and technical leadership to its ventures. As lead technology partner, BT Wireless will drive the technological innovation of its ventures by making available best in class technology and operational capabilities. To improve the operational performance of BT Wireless ventures and to align strategic and technology positioning, senior BT executives are deployed in key management positions in the ventures. Through BT Wireless, BT intends to accelerate value add to its ventures, the development of new multi-market products, and the capture of synergies across its businesses. Data and broadband BT Wireless will have a particular focus on the development of BT's data and 3G operations, working with its ventures on acquiring licences, securing appropriate technology and developing next generation mobile broadband customer services. BT Wireless ventures are currently making significant investment in GPRS technology allowing 'always on' packet based mobile Internet services. In the UK, BTCellnet will launch GPRS services in the summer. BT Wireless expects to make substantial investments in 3G licences and networks over the next two years. In addition, it will continue to develop global strategic relationships contributing to the future success of its ventures in mobile multimedia. In this context, BT has recently concluded global agreements with Microsoft (with AT&T Wireless Services), Sharp and Panasonic. Financials The business currently has estimated total turnover for the year ended March 2000 of £4.5 billion, a growth of 67 per cent over the last year. Global wireless market turnover grew by 35 per cent over the last year. For the year ended March 31 2000, BT Wireless EBITDA is expected to be £0.7 billion. In terms of equity customers, from December 1997 BT Wireless has grown by 460 per cent, including the impact of recently announced transactions, second fastest when compared to other leading mobile operators. Over the last 12 months, BT Wireless equity customers, including the impact of recently announced transactions, has grown by around 170 per cent. Looking to the future, BT Wireless is well positioned for rapid organic growth owing to the geographic and maturity mix of its mobile portfolio. BT Wireless turnover and equity subscribers are expected to more than double in the next three years whilst EBITDA is expected to be more than 3 times the current level. BT Wireless is becoming a more international business with the proportion of non-UK turnover increasing from around 35 per cent for the year to March 2000 to around 60 per cent in 3 years time. Operational and financial information 1. Operational Information Following the proposed transactions in the Netherlands and Japan, BT Wireless includes the following operations as well as the Advance commercial arrangement: As at Country Stake Total Equity Equity March 2000 of held subs subs pops Operation (per (m) (m) (m) cent) BT Cellnet UK 100.0 7.4 7.4 59.2 Esat Ireland 50.5 0.6 0.3 1.8 Digifone Viag Germany 45.0 1.3 0.6 37.1 Interkom Telfort Nether- 100.0 0.5 0.5 15.8 Mobile lands SFR France 20.8 8.1 1.7 12.2 Airtel Spain 17.8 5.6 1.0 7.1 Blutel Italy 20.0 0.0 0.0 11.5 SmarTone Hong 20.0 0.8 0.2 1.3 Kong LG Telecom Korea 24.1 3.2 0.8 11.1 Maxis Malaysia 33.3 0.8 0.3 7.4 Bharti India 44.0 0.2 0.1 7.0 Cellular Starhub Singapore 18.0 0.0 0.0 0.7 Rogers Canada 16.9 2.2 0.4 5.2 Cantel J-Phone Japan c 20 7.9 1.5 24.5 Total 38.6 14.8 201.9 2. Financial Information Pro forma Estimated Year Ended Year Ended March 31 1999 March 31 2000 UK Total turnover* (£bn) 1.9 2.8 EBITDA * (£bn) 0.4 0.4 Capital Expenditure and investments (£bn) 0.6 3.9 Equity subscribers (m) 2.9 7.4 Non-UK Total turnover * (£bn) 0.8 1.7 EBITDA * (£bn) 0.0 0.3 Capital Expenditure and investments (£bn) 1.0 2.5 Equity subscribers (m) 2.5 7.4 Total Total turnover * (£bn) 2.7 4.5 EBITDA * (£bn) 0.4 0.7 Capital Expenditure and investments (£bn) 1.6 6.4 Equity subscribers (m) 5.4 14.8 Note: Equity subscribers includes the recent Japan Telecom transaction and the Telfort transaction announced today * includes share of joint ventures and associates; total turnover includes intra-group turnover Annex 4 Yell Business description Yell, managed by John Condron, is a financially successful business with nearly 600,000 customers in the UK and the US and well developed e-business capabilities. It services over 40 million households and businesses through a wide range of printed and e-business to business and e-business to consumer products. Following a recent series of acquisitions, totalling nearly $700 million, Yell now owns the largest independent Yellow Pages business in the US, the most valuable classified advertising market in the world. In addition to Yellow Pages and Business Pages directories, the portfolio includes: * Yell.com, a leading Internet and WAP directory portal * Talking Pages, an operator assisted finder service, targeted at people on the move * The Business Database, a major information and analysis provider to the direct marketing industry in the UK. Through the marketing of web sites, URLs and banner advertising, Yell has already developed an Internet customer base and significant e-commerce expertise. The core directory products in the UK and the US are amongst the fastest growing in a global industry worth over $23 billion. Together with existing new media products, they provide a firm foundation for expansion. New media products and services should continue to capitalise on existing relationships with SMEs and the access to this vital market provided by its 2000 strong sales team. This long-standing business relationship is a focus for significant growth in e- commerce solutions for the SME sector in the UK and US. Recent international expansion through the acquisition of Yellow Book USA as well as its new media developments has now positioned Yell to identify and capitalise quickly on new growth opportunities. A listing of Yell will focus attention on the key strengths of the business and should enable it to attract innovative business partners. The new business should have the opportunity to seek independent investment to speed major expansion plans and the means to attract and reward the best people to help create and exploit new markets and e- commerce opportunities. Financial Information Pro forma Estimate Year Year Ended Ended March 31 1999 March 31 2000 Turnover (£bn) 0.5 0.6 EBITDA (£bn) 0.2 0.2 EBIT (£bn) 0.2 0.2 Investments (£bn) 0.0 0.4 Annex 5 Financial Information All financial information in this press release is unaudited and for illustrative purposes only. It includes allocations and apportionments of turnover, costs, capital expenditure and investments. Information on the businesses for the year ended March 31, 1999, is a proforma estimate of the results of each business had they traded throughout that year. It is based on the BT Group accounts for the year ended March 31, 1999, on which the auditors made an unqualified report which did not contain a statement under Section 237 (2) or (3) of the Companies Act 1985, which have been delivered to the registrar of companies. Information for the year ended March 31, 2000 is estimated and is based on the forecast of total operating profit presented at the announcement of BT's results to December 31, 1999. It should be read in conjunction with the principal assumptions underlying that forecast, as described in the announcement of BT's third quarter results. The actual results for the year to March 31, 2000 may differ from those estimated. BT expects to make its preliminary announcement of results for the year to March 31, 2000 on May 18. Year ended March 31, 1999 The table below shows a proforma of the results of the businesses for the year ended March 31, 1999 for illustrative purposes. It is a restatement of the actual results for that year showing the businesses had they traded throughout that year. Concert includes the elements of the BT business now transferred to the Concert joint venture. ** EARNINGS TOTAL BEFORE TURNOVER ** EBITDA INTEREST & TAX £bn £bn £bn UK Wholesale & 11.7 5.4 3.4 Retail Ignite 2.1 0.0 (0.2) Btopenworld - * (0.1) (0.1) BT Wireless 2.7 0.4 0.1 Yell 0.5 0.2 0.2 Concert 1.9 0.3 0.3 Eliminations and (0.7) 0.1 (0.1) other TOTAL 18.2 6.3 3.6 * approximately £50 million. ** Earnings before interest and tax and Earnings before interest, tax, depreciation and amortisation (EBITDA) are before goodwill and exceptional items and include the share of results of joint ventures and associates. Turnover between businesses is included in total turnover of the originating business and eliminated under 'eliminations and other'. 'Eliminations and other' also includes Group redundancy costs. Annex 6 Quotes NORWAY : Tormod Hermansen - Chairman, Telenor AS 'Telenor very much supports this move by BT as it is consistent with our own approach. We believe it will enhance our partnership and deliver greater co-operation, particularly in the important areas of Internet, Mobility and IP.' MALAYSIA : Ananda Krishnan - Chairman, Maxis Binariang 'This move confirms BT's position as the No.1 global partner.' JAPAN : Koichi Sakata - Chairman, Japan Telecom Co. Ltd. 'This announcement by BT reinforces our strong partnership and provides further opportunities to make Japan Telecom the number one challenger in Japan - across the full range of data, mobile and Internet/multimedia services.' Annex 7 Forward Looking Statements Nothing contained in these materials constitutes an offer of any securities for sale. Certain statements in these materials are forward looking and are made in reliance on the safe harbour provisions of the US Private Securities Litigation Reform Act of 1995. These statements include, without limitation, those concerning: BT's ability and positioning to become the world leader in the next wave of the communications revolution as a result of the restructuring; the development and growth of the communications industry; the benefits and advantages of the restructuring; the positioning of BT's new businesses in certain growth areas of the communications industry; the creation of value; the expectation regarding total turnover growth in Ignite and the elements thereof over the next three years; the expectation regarding the level of turnover in Ignite by 2003; the expectation regarding Ignite returning to positive EBITDA by 2003; the expectation regarding BT Wireless' turnover and equity subscribers doubling in the next three years; the expectation that BT Wireless' EBITDA is to be three times the current level in the next three years; the expectation regarding the increasing proportion of non-UK revenues by BT Wireless in three years time; the expectation regarding the doubling in each of the next two years of BTopenworld's customer numbers; regulation of the UK fixed wholesale and retail businesses as a result of the restructuring including the expectation that regulation will be focused on the wholesale business; expectations regarding listing of some of BT's businesses, in particular Yell; capital expenditure and investment plans; the expansion and growth of networks, including the backbone and inter-city networks; Ignite's web hosting plans; expectations regarding applications, service and product offerings including the launch, roll out and expansion of such offerings; expansion plans, in particular of Ignite's applications service provider business; expectations regarding brand strategies; the capture of synergies; the competitiveness of the new businesses created by the restructuring; and the growth and other opportunities created for the new BT businesses by the restructuring and the ability and the positioning of these businesses to take advantage of such opportunities. Although BT believes that the expectations reflected in these forward-looking statements, and the assumptions that underlie them, are reasonable, it can give no assurance that these expectations or assumptions will prove to have been correct. Because these statements involve risks and uncertainties, actual results may differ materially from those expressed or implied by these forward looking statements. Factors that could cause differences between actual results and those implied by the forward-looking statements include, but are not limited to: material adverse changes in economic conditions in the markets served by BT and its new businesses; future regulatory actions and conditions in BT's and its new businesses' operating areas, including competition from others in the UK and other international communications markets; selection by BT and its new businesses of the appropriate trading and marketing models; success in applications for 3rd generation mobile licences in the UK and elsewhere and the costs associated with building networks if such licences are granted; technological innovations, including the cost of developing new services and products; the need to increase expenditure improving the quality of service; material increases in overtime staff or other costs; the timing of entry and profitability of BT and its new businesses' in certain communications markets; significant changes in market share for BT and its new businesses' principal products and services; and fluctuations in foreign currency exchange rates.

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