Trading Statement

Brown (N.) Group PLC 22 January 2004 22 January 2004 TRADING STATEMENT N Brown Group sales for the 20 weeks to 16th January 2004 were up by 3.2%. Core home shopping sales are up by 3.3%, well above the home shopping sector which has seen a significant reduction in sales. However, the impact of an increased level of discounting and higher bad debt provisions have combined to reduce the gross margin rate by 2.1 percentage points in the second half compared with last year. The industrial action within Royal Mail in the Autumn resulted in a significant disruption to sales patterns and cash receipts during our peak trading period. We responded to this by launching extra promotional activity which recovered some of the sales shortfall during December but at a significantly reduced margin. We have now completed a review of the profitability of our many credit packages which has resulted in a selective reduction in customer credit limits to enhance profitability. We have also tightened up the availability of interest free credit which is used mainly to promote the sales of higher priced electrical and furniture products. Both of these actions will reduce the rate of bad debt overall. Whilst the results for the year to end February 2004 will be below our expectations we have focussed on maintaining our active customer base, which has been at the expense of short-term margin, and we have recruited 5% more new customers during the Autumn than in 2002. Our Spring/Summer 2004 catalogues contain more fashionable and expanded product ranges and we believe will have a wider appeal to our customer database. Alan White, Group Chief Executive said: 'I am pleased to be able to report solid sales growth during the period in a challenging environment albeit at the expense of gross margins. Looking ahead, we are starting to see some encouraging signs from our Spring/Summer catalogues and the continuation of this will be pivotal to our progress in the next financial year.' For further information please contact: N Brown Group plc Tel: 0161 236 8256 Alan White, Chief Executive Dean Moore, Finance Director Gavin Anderson & Company Tel: 0207 554 1400 Neil Bennett/Charlotte Stone Website address: www.nbrown.co.uk This information is provided by RNS The company news service from the London Stock Exchange
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