Chairman's Statement

British American Tobacco PLC 27 April 2000 Speech by Martin Broughton, Chairman, at the British American Tobacco Annual General Meeting held on 27 April 2000. Good morning, ladies and gentlemen. It is my pleasure to welcome you to today's Annual General Meeting of British American Tobacco. The highlight of 1999 was the merger with Rothmans International. Not only did the merger bring to the British American Tobacco Group a fine business, strong brands and excellent management, but it also enhanced your Board with the addition of Bill Ryan, Johann Rupert and Jan du Plessis. All were previously on the Board of Rothmans International and have invaluable experience of the tobacco industry. On my right, next to Ulrich Herter, is Bill Ryan, who was formerly Chief Executive of Rothmans International, and is now Deputy Managing Director of British American Tobacco. On my left, next to Keith Dunt, is Johann Rupert, Chief Executive of Richemont and Chairman of Rembrandt and of Gold Fields of South Africa. On my far right at the end of the table is Jan du Plessis, Finance Director of Richemont. Both Jan and Johann are non-executive Directors of your Company. It is with sadness that I must report to you the death earlier this year of Sir Alick Rankin, who served the B.A.T Industries Board in the early 1990s. Since British American Tobacco was listed in September 1998, it has been a continuing goal of your Board to ensure that individual shareholders do not feel excluded in any way from the workings of the company. The launch of our new web site last month at www.bat.com has been the most significant step forward in communicating with all our stakeholders - including, we hope, yourselves. If you have not already visited the site, I hope you will do so soon. Amongst many features of the website, we have given much thought to making the Investor Relations area appealing and relevant to individual shareholders. We have also put our presentations to institutional investors online to make them more widely accessible, and there is a special section of 'Your Questions' for shareholders, addressing the points you most often raise. Our website enables us to build relationships with our shareholders, so if you have web access, you can send us your comments or questions using the Contact Us facility. You can also register for the e-mail alert service that will advise you of news announcements and major website updates. The site offers unprecedented access to British American Tobacco's news and views on the issues surrounding tobacco, including our views on smoking and health and responsible marketing. It covers the business strategy, our contributions to communities, views from our employees, the company's history, and for the first time publishes details of our Environment, Health and Safety programmes with key performance statistics. The website is about communication. In its first month, it has achieved 1 million 'hits' - equating to over 36,000 individual visits, with visitors viewing an average of 22 pages. We believe the site will significantly enhance our ability to communicate our news, views and values, to help balance the tobacco debate, and to demonstrate how we are working to be, and be recognised as, a responsible company in an industry seen as controversial. The merger with Rothmans, accomplished with considerable speed and efficiency, has brought us much closer to achieving our vision of becoming the world's leading international tobacco company. Our global market share has been growing steadily from 10.7% in 1994, and the merger has now taken it to 15.4% - within a single point of Philip Morris, our leading international competitor. The unprecedented scale of the merger in our industry has arguably also led the recent wave of consolidation across the competitive field, which has seen Japan Tobacco acquiring RJR International, and the Seita / Tabacalera agreement to merge as Altadis. We recognise that leadership is not only about global market share. It is also about British American Tobacco taking qualitative leadership. In this area, I believe some other recent achievements represent real progress. In December, we were ranked as the leading UK company in the Food and Beverages sector, in the global Financial Times and PricewaterhouseCoopers survey of the world's most respected companies. This was the first opportunity since we listed for British American Tobacco to be ranked in this survey by its peers - business leaders in 75 countries. We moved straight into 5th place in our sector, ahead of Pepsico, Unilever and Philip Morris, and behind Coca Cola, Nestle, Heineken and Procter & Gamble. We have also achieved high ranking, for the third year running, in the Index of Corporate Environmental Engagement, produced by Business in the Environment, and recognised as the leading environmental benchmark for UK listed companies. Once again we were placed in the FTSE 100 'top quintile' - and led the Food, Drink, Tobacco and Pharmaceuticals sector. On safety management, we have the best performance in the tobacco industry. Meanwhile, our occupational pension scheme has again achieved recognition, this time in an independent survey by trades unions. It is placed comfortably in the top five of 275 UK schemes on employee benefits and employer contribution. With many such sound achievements in 1999, and a 13% rise in adjusted earnings per share, it is a major disappointment to us all that the real business progress in the year has not been reflected in our share price. Of course we, like so many of the so-called 'Old Economy' stocks, have suffered in recent months as investors have chased gains in the hi-tech sector. It is a major challenge for your Board to address the valuation issue this year. Clearly, we must achieve a more appropriate rating for your company, reflecting its real value. A number of developments in US courts have also depressed our share price. You might assume from reading the press that litigation is all one-way traffic against the tobacco industry. However nothing could be further from the truth. The number of cases outstanding at the year end was well down on the previous year and the overwhelming majority were individual claims. It is worth recalling that in five decades of litigation, Brown & Williamson has had only two awards by juries of damages made against it, and both were overturned on appeal. The US industry made excellent progress last year in having the multi- billion dollar medical reimbursement cases and class actions dismissed. A very compelling track record has been established in trial courts and appeal courts in respect of these cases. Very simply, they lack legal merit. Nonetheless, three weeks ago the jury in the Engle trial in Florida reached a verdict against the tobacco industry in favour of two of the three sample plaintiffs. The way the verdict differentiated between each defendant and each plaintiff clearly demonstrates the inappropriateness of the class action for tobacco litigation. As we now move towards the punitive damages stage of a trial that should never have been certified in the first place, I am confident that the Engle class action will eventually be decertified. We do not suggest that litigation is going to go away. But the message I would like to leave with you is that most industries in the US are subject to litigation. Although tobacco may face more than its fair share, litigation is a cost of doing business in the US. The occasional setback or loss in lower courts - which we have often advised shareholders to expect - should be viewed in this light, and not as the precursor to some doomsday scenario. Turning to business performance, 1999 was a tough year, as we anticipated. However we have succeeded in managing the business on strategy in a difficult trading environment. For the first time, we saw a significant downturn in the world market, with a decline of between 2 and 3 per cent. That may not sound much, but it represents around 150 billion cigarettes. Of course, with the benefit of the merger, our own volumes rose 5 per cent to 750 billion. The most significant achievement in 1999 has been the integration process following the merger. This has been highly complex, requiring regulatory approvals with limited disposals and corporate restructurings in a number of key markets. I am pleased to report that we have made great progress. The divestments on competition grounds were kept to a minimum, and we anticipate that the forecast £250 million of synergies will be achieved ahead of schedule. In February this year, we realised a long term goal to bring Imperial Tobacco Canada into the Group as a subsidiary. It was particularly satisfying to do so in a way that was beneficial to Imasco's other shareholders as well as to our own. The Rothmans merger has improved the geographic spread and profit profile of the group significantly. Looking forward, our task is now to build on its success. As I have mentioned, as a result of the merger our global market share is now 15.4%, and our share in the key premium international brand segment has risen from 11.3% to 17.6%, which has improved operating margins. Lucky Strike now vies with State Express 555 as our best selling international brand. Our other main international drive brands are Dunhill, Kent, Benson & Hedges, Rothmans and Pall Mall. The merger has made our operating numbers difficult to compare year on year, so probably the best indicator of true improvement in 1999 was the significant increase we achieved in earnings per share. Adjusted earnings per share, on a fully diluted basis, rose 13 per cent to 52.33p. The Board has proposed a final dividend for the year of 17.9 pence per share, totalling 26.2 pence for the year - an increase of 9%. This reflects our commitment to pay at least 50% of sustainable earnings to our shareholders. This is a strong result for the business and for shareholders. I would particularly like to thank all our employees - some 90,000 people world wide - for their unstinting efforts during a momentous year. The ways that so many have risen to the additional challenges are an impressive tribute to their commitment. At this time of year, I usually give shareholders some indication of the Board's view about our prospects for the year as a whole. While the difficult conditions in the US domestic market look likely to continue, we expect to make progress in a more stable world market than the one we had to trade our way through in 1999. We are confident of achieving a good increase in adjusted fully diluted earnings per share. Most importantly for all shareholders, as the uncertainty caused by the Engle case starts to recede, the real value of our business should become more apparent. Let me now turn to public issues. As you know, we are working to achieve leadership in our industry on taking a responsible approach to the issues surrounding our product. In many countries, governments and regulators are willing to have constructive dialogue with the industry. We have always very much welcomed this. It is a basis for real progress. The desire for such an approach is, regrettably, not universal. We believe it will not help good public policy-making if regulators and legislators allow themselves to be swayed by the narrow interests of a vocal minority, or by those who are more interested in attacking the tobacco industry than in finding workable solutions. In the UK, the House of Commons Health Select Committee has been conducting an inquiry into the tobacco industry and the health risks of smoking. In line with our commitment to openness, we have made no fewer than six substantial written submissions addressing a vast range of the Committee's interests. I also appeared before the Committee to answer their questions as fully and helpfully as possible. We approached the inquiry positively, to co-operate, to explain our views, and to help set the record straight. We also took the opportunity of the inquiry to propose a 'Third Way' for government, health authorities and the industry to resolve tobacco issues on the basis of dialogue and partnership, not conflict. We followed this up with 'Twenty Suggestions for Progress' - specific, practical proposals such as a forum to define responsible marketing today, an action plan on under-age smoking, research into the effects of lower tar cigarettes, and raising the legal age for tobacco purchase in the UK from 16 to 18. Ken Clarke and I returned to the Health Committee when it decided to widen its enquiry to include the global smuggling issue. It is difficult to see how a UK Health Committee can possibly be an appropriate body to make effective recommendations on complex international trade issues. However, we presented clear explanations of the realities of smuggling, and published them widely in our paper 'Smuggling: Our View'. Copies are available for you here today. We have made it clear that smuggling is far from unique to tobacco, but is a major global problem affecting a host of manufacturers. Contrary to some allegations, smuggling is not in our business interests. We would like every market to be entirely rid of it. Smuggling undermines our major investments in building well-managed distribution networks. It also facilitates the even more corrosive problem of counterfeiting. Counterfeiters not only evade taxes but also flout manufacturing and employment standards, produce poor quality products and damage the value that consumers place on genuine brands. Because these problems are caused by tax differentials, weak border controls, and import restrictions, only governments can tackle them effectively. However our companies are highly active in working with governments and customs and excise authorities around the world to help them eliminate smuggling and counterfeiting. These efforts have had notable success in many markets. You may be aware of serious allegations about smuggling made against the company by anti-tobacco campaigners. For the reassurance of shareholders, your Board has appointed an independent law firm with no previous connections to the Group to review current business practice, and to report their findings to the Board through a special committee of all the independent directors. Last year, I mentioned our efforts to seek co-operation and meaningful dialogue with the World Health Organization on its proposed Framework Convention on Tobacco Control. We believe that despite our many reservations about the WHO's approach, we share some common ground on issues of mutual concern, such as tackling under-age smoking. For some time, our approaches met no constructive response. However, there have recently been some potentially encouraging signs that the WHO may now be accepting the need for greater inclusiveness. This may in part be due to the strong public case that we - and others - have made that it is a grave error for the WHO to exclude the interests of consumers, tobacco growers, and the tobacco and related industries. We have also pointed out that the WHO's approach risks undermining the sovereign rights of governments to determine their own priorities. I would like to conclude, ladies and gentlemen, by stating that I am proud to lead this company. Ours is a successful, lawful business, generating huge revenues for governments, and selling a legal product about which adults, wherever they are in the world, are perfectly capable of making an informed lifestyle choice. And, as I put it to the House of Commons Committee, 'Big Tobacco' is also responsible tobacco. We recognise and accept our significant corporate responsibilities, and aim to live up to the high standards that we willingly set as our benchmarks. We believe this is a sound foundation for building sustainable, long term value for you, the shareholders. ENQUIRIES: INVESTOR RELATIONS: PRESS OFFICE: Ralph Edmondson 020 7845 1180 Fran Morrison/David Denise Hart 020 7845 1191 Betteridge/Jody Humble 020 7845 2888 www.bat.com
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