Interim Results 2000 - Part 4

CGNU PLC 2 August 2000 CGNU plc Interim Announcement 2000 Part 4 ----------------------------------------------------------------------------- Page 29 Statistical Supplement Segmental analysis of group operating profit at constant currency 6 months to 6 30 June 6 months 1999 months to at 2000 to 30 June exchange 30 June 2000 rates 1999 £m £m £m Life achieved operating profit United Kingdom 462 380 380 France 124 66 71 Ireland 33 25 25 Netherlands 76 62 68 Poland life and pensions 45 27 28 Spain 7 1 1 Other Europe (8) 19 20 International 15 29 28 ------ ------ ------ 754 609 621 ====== ====== ====== Health United Kingdom 2 - - France 6 6 6 Netherlands 13 5 5 ------ ------ ------ 21 11 11 ====== ====== ====== Fund management United Kingdom 6 14 14 France 5 2 2 Netherlands 1 2 2 Other Europe 1 1 1 Australia and New Zealand 7 7 7 United States 2 - - ------ ------ ------ 22 26 26 ====== ====== ====== General Insurance (excluding United States business) United Kingdom 202 132 132 France (120) 18 20 Ireland 11 2 3 Netherlands 10 13 16 Other Europe 1 6 5 Australia and New Zealand 33 17 18 Canada 44 40 38 Other 31 36 36 ------ ------ ------ 212 264 268 ====== ====== ====== Non-insurance operations (21) (11) (11) Associated undertakings 2 7 8 Corporate costs (97) (64) (65) Unallocated interest charges - external (65) (41) (41) - intra-group (102) (66) (66) ------ ------ ------ 726 735 751 Wealth management (41) - - ------ ------ ------ Group operating profit before tax* (excluding US general business) 685 735 751 United States general insurance business 115 103 102 ------ ------ ------ Group operating profit before tax* 800 838 853 ====== ====== ====== * Group operating profit before tax, change in the risk margin amortisation of goodwill and exceptional items. Restating modified statutory life profits for the six months to 30 June 1999 to account for the impact of exchange rate movements in the six months to 30 June 2000 would result in modified statutory life profits being restated from £564 million to £553 million. ------------------------------------------------------------------------------ Page 30 Supplementary analyses (a) Non-insurance operations - operating profit 6 6 months months to to Full 30 June 30 June year 2000 1999 1999 £m £m £m United Kingdom Hill House Hammond 7 8 13 Norwich Union Direct Financial Services (5) (5) (12) Norwich Union Equity Release and other personal finance subsidiaries (6) (14) (23) Your Move (27) (5) (13) Other (1) - (1) Europe (excluding UK) 11 5 6 ------ ------ ------ Total (21) (11) (30) ====== ====== ====== (b) Wealth management - operating result 6 6 months months to to Full 30 June 30 June year 2000 1999 1999 £m £m £m United Kingdom Asserta home (10) - - Other wealth management (31) - - ------ ------ ------ Total (41) - - ====== ====== ====== (c) General business information - adverse weather/catastrophe claims costs 6 6 months months to to Full 30 June 30 June year 2000 1999 1999 £m £m £m United Kingdom 114 101 217 Europe (excluding UK) France 90 - 38 Ireland - - - Netherlands - - - Other - - 4 International Australia and New Zealand 3 19 24 Canada 4 5 9 United States 39 52 83 Other 16 6 45 ------ ------ ------ Total 266 183 420 ====== ====== ====== ------------------------------------------------------------------------------ Page 31 Supplementary analyses (continued) (d) General business - investment return information Longer-term Actual investment return investment return 6 6 6 6 months months months months to to to to 30 30 Full 30 30 Full June June year June June year 2000 1999 1999 2000 1999 1999 £m £m £m £m £m £m United Kingdom 359 309 643 279 271 545 Europe (excluding UK) France 47 41 72 31 24 43 Ireland 24 9 20 21 9 17 Netherlands 31 27 39 13 16 22 Other 35 42 74 34 32 58 International Australia and New Zealand 45 37 72 37 32 69 Canada 62 56 118 53 52 104 United States 211 191 380 147 149 291 Other 47 43 83 34 36 72 ------ ------ ------ ------ ------ ------ Total longer-term investment return 861 755 1,501 ====== ====== ====== Total actual investment income 649 621 1,221 Realised gains 307 329 591 Unrealised gains/(losses) 43 (384) (75) ------ ------ ------ Total actual investment return 999 566 1,737 ====== ====== ====== ------------------------------------------------------------------------------ Page 32 General insurance - geographical ratio analysis Expense ratio Combined (excluding operating Claims ratio commission) ratio 6 6 6 6 6 6 months months months months months months to to to to to to 30 June 30 June 30 June 30 June 30 June 30 June 2000 1999 2000 1999 2000 1999 % % % % % % United Kingdom 76.1% 76.8% 10.6% 11.6% 106% 107% France 121.5% 71.8% 13.5% 14.0% 154% 104% Ireland 85.0% 86.7% 10.5% 10.9% 107% 108% Netherlands 77.4% 69.8% 11.8% 11.5% 109% 105% Australia and New Zealand 74.0% 77.9% 17.6% 16.5% 105% 107% Canada 74.0% 72.5% 12.2% 13.3% 104% 104% United States (statutory basis) 76.0% 75.5% 13.1% 13.7% 105% 106% Total Group 78.6% 75.7% 12.5% 12.9% 109% 106% Ratios are measured in local currency. The total Group ratios are based on average exchange rates applying to the respective periods. If the 2000 average exchange rates had been used to calculate the 1999 ratios, the Group claims ratio, Group expense ratio and Group combined operating ratio would have been 75.7%, 13.1% and 107% respectively. Definitions: Claims ratio - Incurred claims expressed as a percentage of net earned premiums. Expense ratio - Written expenses excluding commissions expressed as a percentage of net written premiums. Commission ratio - Written commissions expressed as a percentage of net written premiums. Combined ratio - Aggregate of claims ratio, expense ratio and commission ratio. ------------------------------------------------------------------------------ Page33 General insurance - class of business analysis (a) United Kingdom Combined Net written Underwriting operating premiums result ratio 6 6 6 6 6 6 months months months months months months to to to to to to 30 June 30 June 30 June 30 June 30 June 30 June 2000 1999 2000 1999 2000 1999 £m £m £m £m % % Personal Motor 706 626 (37) (63) 107% 112% Homeowner 618 597 20 14 97% 97% Creditor 227 157 12 14 97% 108% Other 54 67 (3) (1) 109% 95% ------ ------ ------ ------ ------ ------ 1,605 1,447 (8) (36) 101% 103% ------ ------ ------ ------ ------ ------ Commercial Motor 365 333 (56) (70) 116% 122% Property 350 382 (33) (7) 108% 100% Liability 117 146 (41) (32) 133% 121% Other 51 56 12 9 75% 84% ------ ------ ------ ------ ------ ------ 883 917 (118) (100) 113% 111% ------ ------ ------ ------ ------ ------ London market 162 150 (31) (41) 122% 124% ------ ------ ------ ------ ------ ------ Total 2,650 2,514 (157) (177) 106% 107% ====== ====== ====== ====== ====== ====== Certain reclassifications have taken place since the publication of the CGU plc and Norwich Union plc 1999 Annual Report and Accounts and the joint merger announcement issued on 21 February 2000. Details of the reclassifications are: (i) Global Risks has been reclassified from the Commercial classes to London market; (ii) London & Edinburgh marine business has been reclassified to London market; (iii) Small business vehicles have been reclassified as Commercial; (iv) Part of Commercial Other has been reclassified to Commercial Property; and (v) Personal Accident has been reclassified as Personal Other. The 1999 figures have been restated for the above. (b) France Combined Net written Underwriting operating premiums result ratio 6 6 6 6 6 6 months months months months months months to to to to to to 30 June 30 June 30 June 30 June 30 June 30 June 2000 1999 2000 1999 2000 1999 Em Em Em Em % % Agents/brokers Motor 201 189 (37) (7) 119% 103% Property 241 235 (213) (6) 209% 95% Other 106 109 (13) (3) 115% 102% Direct 33 35 (11) (16) 134% 148% ------ ------ ------ ------ ------ ------ Total 581 568 (274) (32) 154% 104% ====== ====== ====== ====== ====== ====== The information in the above table has been translated using the rate of 1 euro = 6.56 FFr. ------------------------------------------------------------------------------ Page 34 General insurance - class of business analysis (continued) (c) Netherlands Combined Net written Underwriting operating premiums result ratio 6 6 6 6 6 6 months months months months months months to to to to to to 30 June 30 June 30 June 30 June 30 June 30 June 2000 1999 2000 1999 2000 1999 Em Em Em Em % % Domestic 64 63 (8) 5 114% 88% Motor 121 97 (12) (23) 110% 125% Commercial fire 53 38 - 1 96% 96% Liability 35 31 (9) (5) 137% 115% Inward reinsurance 4 8 (2) (1) 143% 111% Other 95 49 (4) 5 103% 86% ------ ------ ------ ------ ------ ------ Total 372 286 (35) (18) 109% 105% ====== ====== ====== ====== ====== ====== The information in the above table has been translated using the rate of 1 euro = 2.20 NLG. (d) Canada Net written Underwriting Combined premiums result operating ratio 6 6 6 6 6 6 months months months months months months to to to to to to 30 June 30 June 30 June 30 June 30 June 30 June 2000 1999 2000 1999 2000 1999 C$m C$m C$m C$m % % Automobile 643 566 (20) (7) 103% 101% Property 311 283 (27) (14) 109% 105% Liability 80 68 - (25) 100% 134% Other 14 16 4 3 70% 73% ------ ------ ------ ------ ------ ------ Total 1,048 933 (43) (43) 104% 104% ====== ====== ====== ====== ====== ====== ------------------------------------------------------------------------------ Page 35 Assets under management General Group Group business 30 31 Long-term and June December business other 2000 1999 £m £m £m £m Financial investments Shares, other variable yield securities and units in unit trusts 44,410 7,416 51,826 54,736 Debt and fixed income securities at market value 13,297 13,531 26,828 24,893 Debt and fixed income securities at amortised cost 31,426 - 31,426 29,757 Loans secured by mortgages and other loans 11,068 1,305 12,373 11,404 Deposits with credit institutions 1,723 1,077 2,800 2,588 ------- ------- ------- ------- Total financial investments 101,924 23,329 125,253 123,378 Investments in participating interests 110 231 341 434 Land and buildings 7,495 805 8,300 7,847 ------- ------- ------- ------- Total investments 109,529 24,365 133,894 131,659 Assets held to cover linked liabilities 26,723 - 26,723 24,626 Other assets included in the balance sheet 8,642 19,679 28,321 26,899 ------- ------- ------- ------- Total assets included in the balance sheet 144,894 44,044 188,938 183,184 ------- ------- ------- ------- Third party funds under management: Unit trusts, Oeics, PEPs and Isas 6,228 5,596 Segregated funds 20,585 19,691 ------- ------- Total assets under management 215,751 208,471 ======= ======= ------------------------------------------------------------------------------ Page 36 Shareholder information Financial calendar 2000/2001 Ex-dividend date for 2000 interim dividend 25 September 2000 Record date for 2000 interim dividend 29 September 2000 Announcement of 9 months 2000 results 8 November 2000 Payment of 2000 interim dividend 17 November 2000 Preliminary announcement of 2000 results 27 February 2001 Dividend reinvestment plan Shareholders are offered the opportunity to participate in the Company's Dividend Reinvestment Plan (the 'Plan') which enables dividends to be reinvested in the Company's shares at reduced dealing costs. Shareholders who have previously elected to join the Plan need take no further action as their cash dividend will automatically be used to purchase CGNU's shares, on or around the dividend payment date, in accordance with the terms of the Plan. Shareholders who have not already joined the Plan and wish to do so should contact the Company's Registrar, at the address below, in order to obtain full details and a mandate form. Completed mandate forms must be returned to the Registrar by no later than 27 October 2000 in order to participate in the Plan for the 2000 interim dividend. The Plan is available to ordinary shareholders, members of the CGNU Share Account and members of the Group's employee profit sharing schemes. Interim report In an effort to minimise waste and eliminate unnecessary cost, the Company has decided not to mail interim reports automatically to all shareholders each year. However, shareholders who would like a copy of the report, now and in future years, should contact the Company's Registrar at the address below. Shareholder enquiries Shareholders who have any administrative enquiries about their shareholding in CGNU should contact the Company's Registrar: Lloyds TSB Registrars The Causeway Worthing West Sussex BN99 6DA CGNU plc Registered in England no: 2468686 Registered Office: St Helen's, 1 Undershaft, London EC3P 3DQ Internet address: www.cgnu-group.com

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