1999 Worldwide Life & Savings New Business

CGU PLC 26 January 2000 1999 WORLDWIDE LIFE & SAVINGS NEW BUSINESS * Worldwide new business increased by 33% to £7,094m. * New annual premiums up 76% to £744m, including £282m from Polish pensions. * Single premium sales 29% higher at £5,580m. * ISA, PEP, unit trust and UCITS sales up 29% to £770m. Bob Scott, Group Chief Executive, commented: 'Our life and savings businesses produced an excellent performance in 1999 with new business sales up 33% to a record £7.1 billion. There was strong life and pensions growth in the UK, good performances in France and the Netherlands, and our Polish business captured a large share of the new pensions market, with new annual premiums totalling £282m in 1999. We continue to build on the Group's strong position in the UK and Continental European life and savings markets and broaden our multi-distribution capability.' Enquiries: Media: Robbie Graham, Director of Life Development +44(0)171 662 2050 Analysts/Investors: Steve Riley, Head of Investor Relations +44(0)171 662 8115 UK Trade Press: Fran Elliott, Public Relations Manager 01904 452 172 07968 934035 (mobile) New single New annual Investment premiums premiums sales (ii) TOTAL Local Local Local Local currency currency currency currency 1999 growth 1999 growth 1999 growth growth £m % £m % £m % % United Kingdom 2,655 34 171 1 641 36 33 France 1,328 20 13 12 20 Netherlands (iv) 340 16 84 9 15 Italy 768 21 42 (14) 19 Poland - life 13 163 57 12 25 Poland - pensions n/a n/a 282 n/a n/a Germany 90 n/a 39 n/a n/a Other Europe 185 140 12 21 129 5 55 Rest of World 201 (5) 44 16 (1) ----- ---- --- --- --- --- --- TOTAL 5,580 29 744 76 770 29 33 ----- ---- --- --- --- --- --- Notes: (i) Average exchange rates used and premiums are gross of reassurance. (ii) Includes ISAs, PEPs, unit trusts and UCITS (collective investments sold throughout Europe and Asia). (iii) Growth excludes sales from businesses disposed of. (iv) Figures include £3m in single premiums and £0.5m in annual premiums from Nuts Ohra. Excluding Nuts Ohra, single and annual premiums were 15% and 8% higher respectively. UK : We were pleased to announce in November 1999 the agreement to acquire a 50% shareholding in the Royal Bank of Scotland's life assurance subsidiary, Royal Scottish Assurance. CGU will also provide administration and asset management services and the joint venture is due to commence in the first half of 2000. CGU Life's total sales of new life, pensions and investment business rose by 33% to £3.5bn, benefiting from strong sales in the fourth quarter of 1999. There was good growth through IFAs and buoyant sales through our other channels (building society partners, estate agents and direct business), with NAPI sales up 14% and 36% respectively (NAPI is new annual premiums plus a tenth of new single premiums and investment products). New single premiums increased by 34% to £2,655m, mainly reflecting a 52% increase to £1,852m in sales of our flagship investment product, the Portfolio Bond. Our focus on pensions business has increased single premium pensions sales by 14% to £740m. This included an 18% increase to £400m in individual pension sales and new group pensions sales were up 9% to £340m. New annual premiums were up strongly in the discrete fourth quarter and totalled £171m for the year (1998 £170m). Our clear pensions stance, allowing all customers who have bought annual premium personal pensions since CGU Life was launched to enjoy penalty free transfers into a new Stakeholder pension when it is introduced, has enabled us to significantly outperform a declining pensions market, with annual premium pensions up 10% at £110m. This included a 16% increase to £66m in individual pension sales and group sales of £44m were 2% higher. Mortgage protection sales were higher in 1999, offset by lower mortgage endowment sales of £33m (1998 £45m). New investments into ISAs, unit trusts and PEPs were 36% higher at £641m. In 1999, strong PEP sales were maintained and we made a smooth transition to ISAs. The CGU ISA had a successful launch in April with sales of £212m achieved in 1999, and we rank second in the corporate bond ISA market. France : Strong growth continued into the fourth quarter producing a good increase for the year. In a market dominated by single premium sales, new single premium business at CGU France was up 20% to £1,328m, against market growth of some 13%. AFER's excellent return record helped boost bond sales by 45% to £712m, and the recently announced investment yield of 6.23% for 1999 will ensure a competitive position in 2000. AFER is the largest savings organisation in France, with over 500,000 members, and over £14bn of funds under management. SFER, the unit-linked product of AFER, continued to grow, representing 16% of AFER's total new business and 7% (1998 c.2%) of AFER's total funds. Unit-linked sales (including £135m in unit-linked AFER sales) and other savings products were up 2% at £482m and group protection sales were £134m (1998 £144m). Netherlands : Delta Lloyd Nuts Ohra produced a good performance in 1999, boosted by good sales in the fourth quarter. New annual premiums increased by 9% to £84m, reflecting strong sales of Delta Life, our unit-linked universal life product, which were up 37% to £18m. Increased pensions business,including the acquisition of a new group pension scheme during the year, boosted single premiums by 16% to £340m. The acquisition of Nuts Ohra was completed in the fourth quarter of 1999 and it contributed £0.5m and £3m in annual and single premium sales respectively. The combined company, Delta Lloyd Nuts Ohra, is a major life and pensions player, ranking third in this important market. Italy : Total new business sales were higher than in 1998, with single premium sales increasing to £768m and annual premiums of £42m. Strong growth in sales of our unit-linked savings products continued through our newest bancassurance arrangements. Banca delle Marche, which sells through 250 branches based in the centre of Italy, has generated £55m in single premiums since its launch in September 1999. Banca Popolare di Lodi, where we sell through 250 branches, mainly in the north and south of the country, achieved £5m (1998 £2m) in annual premiums and £34m (1998 £3m) in single premium sales. Poland : In Poland, we have achieved exceptional success in capitalising on the major opportunity provided by the privatisation of pensions provision. We are the leading pensions business, capturing a market share of over 20% by number of customers and 30% by funds under management. New annual pension premiums of £282m were received in 1999, representing the processing of 1.6m pensions cases, with a further 0.5m applications in the pipeline to be processed during 2000. The pensions growth has built on the success of our existing life operations and created a major business in Poland, with a customer base of over 3 million and the potential to cross sell our products. In a year where our sales team focused on the pensions opportunity, a 12% increase in annual premium life sales to £57m and a 163% increase to £13m in single premiums, represents a good performance. Including both life and pensions sales, new annual premiums were £339m for the year. Germany : Berlinische Leben produced strong annual premium sales of £39m, with £15m in the discrete fourth quarter (Q4 1998 £9m), reflecting new product launches and increased marketing activity. Single premium sales of £90m were achieved reflecting good sales of pension and annuity business. During 2000 we will continue to refocus the business to sell higher margin equity-linked and group pensions products. In Ireland, excellent single premium investment bond sales of £145m were achieved in 1999 and the acquisition of The Hibernian Group provides new customers and additional distribution power to market with-profits policies. We have been successfully developing our Turkish business in recent years and now rank fourth in the market for new business, with annual premium sales 130% higher at £16m in 1999. Our cross-border business in Luxembourg added £129m in UCITS sales following good fourth quarter sales. In the United States, single premium sales were 6% lower at £172m, reflecting good sales of a new deferred annuity product being offset by reduced demand for immediate annuities. Following our withdrawal from the unprofitable group health market, annual premiums were 19% lower at £20m. In Canada, new annual premiums were 28% higher at £7m reflecting increased sales of protection and annuity products and single premiums were 7% higher at £28m. ASSET MANAGEMENT CGU is one of the top 20 fund managers in Europe, managing worldwide assets of over £125bn. In 1999 we attracted over £8bn in new funds worldwide, including £7.1bn in new life and savings business and over £1bn in third party mandate investments. Strong long term investment performance helped to attract these funds, with our UK third party pension fund ranking in the top quartile over the last 5 years. Two of our main investment businesses won awards during 1999. The Financial Times named our UK business, Morley Fund Management, as the third best performer of all institutional fund managers of third party pension funds, and in France, Victoire Asset Management was nominated by the influential Mieux Vivre magazine as the country's best insurance asset manager. NOTES TO EDITORS * CGU is Europe's 5th largest insurance group and the largest in the UK (based on worldwide sales of some £18bn per annum). * Life and savings represents just over half of CGU's total business. * The geographical split of total life, pensions and retail investment sales for 1999 was: % United Kingdom 49 France 19 Netherlands 6 Italy 11 Poland 5 Germany 2 Other Europe 5 Rest of World 3 --- 100 --- * Distribution of UK life and savings products using NAPI (new annual premiums plus a tenth of new single premiums and investment products) for 1999 was: % IFAs 66 Partnership/Direct 34 --- 100 --- * All growth rates are quoted in local currency. * CGU's 1999 results will be reported on 23 February 2000. * Results and corporate news releases are available on the Internet: www.cgugroup.com/group Worldwide life & savings new business - 1999 Investment New single premiums New annual premiums sales (ii) Local Local Local 12 months currency 12 months currency 12 months currency 1999 1998 growth 1999 1998 growth 1999 1998 growth £m £m % £m £m % £m £m % United Kingdom Individual pensions 400 340 18 66 57 16 Group pensions 340 311 9 44 43 2 Mortgage - - - 40 49 (18) Other life 1,915 1,323 45 21 21 - PEPs/ISAs /unit trusts - - - - - - 641 473 36 ----- ----- --- --- --- --- 2,655 1,974 34 171 170 1 France AFER (excl.unit -linked) 712 501 45 - - - Unit-linked & other savings 482 483 2 12 11 16 Group protection business 134 144 (5) 1 1 (27) ----- ----- --- --- --- --- 1,328 1,128 20 13 12 12 Netherlands (iv) Individual pensions 89 84 7 - - - Group pensions 174 114 56 23 23 - Universal life 18 16 13 18 13 37 Other individual life 48 66 (26) 34 35 1 Group life 11 17 (35) 9 8 22 --- --- --- --- --- --- 340 297 16 84 79 9 Italy Unit-linked 640 588 11 15 11 39 Savings, protection & other 128 60 119 27 39 (29) --- --- --- --- --- --- 768 648 21 42 50 (14) Poland Life & savings 13 5 163 57 57 12 Pensions - - - 282 - n/a --- --- --- --- --- --- 13 5 163 339 57 560 Germany Life & savings 30 14 n/a 18 9 n/a Pensions & annuities 60 24 n/a 21 7 n/a --- --- --- --- --- --- 90 38 n/a 39 16 n/a Other Europe Life & pensions 185 79 140 12 10 21 UCITS - - - - - - 129 129 5 --- --- --- --- --- --- 185 79 140 12 10 21 United States Life assurance 6 9 (32) 9 14 (41) Pensions & annuities 166 170 (5) 11 10 14 --- --- --- --- --- --- 172 179 (6) 20 24 (19) Other 29 27 7 24 13 84 ----- ----- --- --- --- --- --- --- --- TOTAL 5,580 4,375 29 744 431 76 770 602 29 ----- ----- --- --- --- --- --- --- --- Notes: (i) Average exchange rates used and premiums are gross of reassurance. (ii) Includes ISAs, PEPs, unit trusts and UCITS (collective investments sold throughout Europe and Asia). (iii) 1998 figures exclude sales from businesses disposed of. (iv) 1999 figures include £3m in single premiums and £0.5m in annual premiums from Nuts Ohra. Excluding Nuts Ohra, single and annual premiums were 15% and 8% higher respectively.

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