Final Results - Year Ended 31 Dec 1999, Part 1

Microgen PLC 24 February 2000 PART I Information Management Services www.microgen.co.uk Microgen plc ('Microgen') Preliminary Results for the Year ended 31 December 1999 Highlights * Adjusted operating profit of £3.0 million (1998 : operating loss of £3.4 million), excluding restructuring charges and surplus property provisions, goodwill amortisation and charges related to positive share price movements * Adjusted earnings per share of 5.8p (1998 : 2.2p) * Microgen's e-Business application service provider ('ASP') operations continue to make good progress, with primary emphasis on B2B sectors. Disciplined investment program being implemented to maximise development of e-business opportunities. * e-Billing ASP : 18 corporate biller customers now signed up confirming Microgen's position as the leading B2B e-billing service provider in the UK. * Microgen Axess ASP : over 40 customers now signed up with over 60 applications for on-line database management. 70% recurring revenue. * Transition out of legacy services being accelerated, including : * Exit from COM business * Disposal of Ireland COM operations * Consolidation of legacy print & mail bureaux * Final dividend proposed of 1.0 p, making 1.5 p for the year (1998 : 1.0p) Commenting on the results, Martyn Ratcliffe, Executive Chairman of Microgen plc, said '1999 has been a year of dynamic change, producing a well-executed operational turnaround and successful strategic redirection. The e-business opportunities are developing well and the Board have determined to accelerate the transition out of the legacy businesses. During the past year, Microgen has established a strong position as one of the leading ASPs in the UK and has used this model to great effect to develop the database management and e-billing opportunities. The primary focus of the Group continues to be in B2B sectors where the greater near-term opportunities exist, whilst continuing to explore those B2C sectors where sustainable advantage may be realised from Microgen's business model.' Contact : Martyn Ratcliffe, Chairman, Microgen plc 01753-847123 Mike Phillips, Group Finance Director Steve Liebmann, Buchanan Communications 0171-466-5000 Chairman's Statement The transformation of Microgen plc has made substantial progress during 1999, both in terms of operating performance and strategic direction. The Group has been successfully repositioned as an IT services and application service provider ('ASP') company at the forefront in a number of e-business sectors in the UK. The strategy for continuing Microgen's transition from the legacy services is well defined and continues to progress in line with the Board's expectations. Financial Summary The preliminary results for the 12 months ended 31 December 1999 confirm the success of the operational turnaround following the restructuring of the Group in 1998. Turnover for the period was £31.3 million (1998 : £35.7 million for the 14 month period from continuing operations) producing an adjusted operating profit of £3.0 million (1998 : operating loss of £3.4 million for the 14 month period from continuing operations.) The Group's balance sheet remains strong with net cash at 31 December 1999 of £10.8 million. (As a result of the 1998 restructuring and the change in the accounting period in 1998, prior year comparisons provide limited insight and should be interpreted with caution. The adjusted operating profit provides the closest comparison and excludes goodwill amortisation, restructuring charges, surplus property provisions and charges related to positive share price movements. The share-price related charges are explained more fully in note 4 but are primarily related to the introduction in April 1999 of National Insurance Contributions on share options.) As a result, the adjusted earnings per share before goodwill amortisation and the share price related charges were 5.8p (1998:2.2p). The impact of deferred tax asset movements in the year contributed 0.8 p to the adjusted earnings per share and is explained in note 6. The Board are recommending a final dividend of 1.0p per share, making a total dividend of 1.5p for the year (1998 : 1.0p). The final dividend is payable on 12 May 2000 to shareholders on the register at the close of business on 24 March 2000. e-Business Services In November, Microgen announced a major investment program to accelerate the transition from the legacy services into e-business sectors where the Group has already proven its capability. This strategy includes : - Increasing investment in the e-business opportunities and redirecting existing resources to support the strategy - The development of a Central Processing Facility integrating the processing of all Microgen's outsource services - Strengthening the operational management infrastructure As a result, the former Managed Information Services and Document Processing Services divisions were consolidated, consistent with the convergence of the strategic direction of the divisions using Microgen Axess technology and infrastructure in the development of the database management and e-billing services. The future services are based on an ASP model producing sustainable, recurring revenue streams as the key strategic objective. For the year ended 31 December 1999, including legacy businesses, these operations generated £3.7 million operating profit before Group overheads (1998 : loss of £2.3 million in the 14 month period) from revenue of £26.6 million (1998 : £35.7 million in the 14 month period.) This substantial improvement in profitability was primarily due to increased operational productivity and the refocusing and repositioning of Microgen's services. Progress in transitioning the Group to focus on e-business continues to be in-line with the Board's expectations. The investment level is under continual review as part of the management of this strategy such that a disciplined investment program is being implemented, maximising the investment to accelerate the transition whilst maintaining financial prudence, taking into account the revenue reduction from the legacy businesses as resources are redirected towards the e-business opportunities. Database and Document Management ASP Services :Microgen currently has over 40 customers using, or committed to using, the Axess on- line database management services with a total of over 60 applications. On-line recurring revenue now accounts for 70% of the total revenue and exceeded £1.0 million during the year, compared with £0.3 million for the 14 month period for 1998. e-Billing ASP Services : Following the successful Business-to- Business ('B2B') e-billing pilot during the third quarter, recruitment of e-billing customers commenced during the fourth quarter of 1999 and has continued aggressively thereafter. As a result, Microgen now has a total of 18 customers (corporate billers) signed up to its ASP e-billing services which should go live in the coming months. The Board are very pleased with the current adoption rate which reaffirms the benefits of an£ ASP model in launching innovative e-business services, enabling Microgen to establish a leading position in the B2B sector of the e-billing market. While the Business-to-Consumer ('B2C') e-business sector has received a higher profile, it is now apparent that the complexities associated with aggregated B2C e-billing services, together with diverging interests of some of the major participants, indicate that the sector is unlikely to deliver on the potential in the near term. This complexity has caused independent researchers to forecast that the B2B sector will account for 88% of the total UK e-billing market for the next five years. As a result, Microgen will continue to focus its resources accordingly, whilst continuing to monitor B2C opportunities and develop services to enable Microgen to participate in this sector, as appropriate. Microgen's customer base and experience in billing outsourcing provides a platform for launching its e-billing services. Microgen has already proven its e-billing capability and has established a significant position in the UK, particularly in the B2B sector. It is also clear that many bills/statements will continue to be delivered by traditional print & mail services for some years and the ability to provide a managed transition for customers from print & mail into e-billing media is a strategic differentiator for Microgen. However, the Board believes that e-billing and other e-business services will accelerate the commoditisation of print & mail services and that the print industry will experience substantial excess production capacity in the future. The combination of excess capacity and service commoditisation is likely to produce significant margin erosion in print & mail services as volumes move to electronic distribution. For this reason, since 1998 Microgen has been pro-actively reducing its exposure to print customers where the value-add processing and/or the potential for account development into e-business services is limited. This strategy clearly has an impact on revenue but has been a key element of the transition strategy of the Group. Furthermore, due to the substantial productivity improvements achieved within this business, the Board has now decided to consolidate all its print operations into the Welwyn Garden City bureau. Accordingly, a one-time exceptional charge, primarily due to the bureau consolidation, estimated to be £2.4 million, will be incurred in the current year. While this strategy has an impact on print-based revenue, it is consistent with the transition strategy to e-billing and should reduce Microgen's future exposure to the commoditisation of print & mail services. Consultancy Microgen-Kaisha was established in April 1999 following the acquisition of Kaisha Technology. The division focuses on providing data warehousing solutions and customer relationship management ('CRM')/knowledge management consultancy services, with vendor-independence being a key differentiator. With the technical relationship between CRM and billing data, together with the repositioning of Microgen's database management and billing services, the consultancy division should increasingly provide value-added services to Microgen's broader customer base. For the period 23 April to 31 December 1999, the division had turnover of £4.7 million and operating income of £0.7 million, before Group overheads. As an IT consultancy, in the second half of 1999, the division suffered from the industry-wide effects of customer Y2K deferrals but still maintained growth in the strategic sectors of the business. Furthermore, the new year has started well with a number of new customer projects and the Board anticipate good growth in the year ahead. Exit from Legacy COM Business and Disposal of Ireland Operations In October 1998, Microgen outsourced the production of microfiche in the UK to Anacomp. Throughout the past year, the legacy COM business has continued to decline, accelerated by a combination of market factors and also the successful migration of some COM customers to Microgen Axess e-business services. The accelerating decline means that the UK COM business will shortly cease to have any commercial value to Microgen and agreement has been reached with Anacomp to amend the current outsourcing agreement with effect from 1 July 2000. From that date until September 2001, Microgen may receive 50% of an adjusted profit figure to be paid as a royalty, but will effectively exit the UK COM business with no further exceptional charges, although an accelerated goodwill amortisation is anticipated during the year. The implementation of Microgen's exit strategy from COM includes the disposal of the Group's operations in Ireland, to Anacomp for a total consideration of £125,000 on a nil debt/cash basis. For the year to 31 December 1999, the Ireland business had revenue of £0.7 million, producing an operating income before Group overheads of £16,000 and had net assets, excluding cash, of approximately £165,000 at the year end. This disposal should give rise to an estimated exceptional loss of £50,000 in the current year. Managing the transition out of the legacy COM business has been well executed. With the value from the COM operations now limited and future contribution uncertain, the Board have determined to effectively exit this market ending over 25 years in the business and marking a key milestone in the transition of the Group. Future Prospects The transformation of Microgen plc into an IT services company over the past 18 months has been successful. During 1999, the strategic repositioning gained momentum with Microgen becoming established as a leading ASP in database management and e-billing services in the UK. With the Group's strong balance sheet, proven technology and expertise, Microgen is well positioned to continue the transition. Managing this dynamic environment from legacy services into e-business will however produce revenue declines which are unlikely to be compensated in the short-term by the growth in the evolving e-business market sectors. The Board are implementing a disciplined investment program and will continually review the level of investment in e-business with the objective of maintaining satisfactory financial results whilst allowing the Group to take full advantage of the strategic opportunities open to it in the identified growth sectors. Consistent with this prudent strategy, the Board have decided that, during the transition period, dividends will be paid once per year after the announcement of the full year results. During the year ahead, the primary strategic objective is to further develop the Group's position as a leading B2B e-business company in the UK. This strategy is to be implemented through use of Microgen's ASP business model, increasing market penetration and continuing the development of the related infrastructure. In pursuit of this strategy, the Board will continue to evaluate acquisition and strategic partnership opportunities. However, it should be noted that, most e-business markets are still in their early stages and rates of adoption are difficult to predict, although the sectors targeted by Microgen are considered by the Board to be robust and sustainable in the future. As a result, the Board considers that, through the adoption of the defined strategy, Microgen has the technology, capability and resources to deliver on the potential opportunities. Martyn Ratcliffe Executive Chairman MORE TO FOLLOW FR IIFERFIISFII
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