AGM Business Update

microgen Information Management Solutions www.microgen.co.uk 23 April 2002 EMBARGOED UNTIL 7.00AM AGM - Business Update Martyn Ratcliffe, Executive Chairman of Microgen plc, will provide the following business update at the Annual General Meeting to be held at 9-00am this morning. 'While the general IT market continues to be depressed, the Group's disciplined approach has enabled Microgen's financial performance in Q1 to be maintained in line with the Board's expectations. In reviewing the first quarter, there are a number of items of note : * In February the acquisition of OST Business Rules was completed to form a new division, Microgen-OST ('OST'), and the integration is progressing satisfactorily. The prospect bank for software licences remains healthy and the consultancy operations retain high levels of utilisation. * Within Microgen-Kaisha ('Kaisha'), technical consultant utilisation has also remained at high levels. However, the utilisation of business analysts has declined, consistent with reports from other IT consultancies, as companies increasingly use internal resources for project definition. As a result, action has been taken to reduce exposure to these areas in order to ensure divisional profitability is maintained. * The Microgen-Telesmart ('Telesmart') division continues to perform satisfactorily. The recently announced contract with the Royal Bank of Scotland to provide business-to-business e-billing to its customers provides a new distribution channel and endorsement of the Group's hosted e-services model. Under the terms of the agreement, RBS and NatWest will promote Microgen to their corporate customers as their recommended supplier of B2B e-billing services. The anticipated benefits of the acquisition of OST are already being realised with cross-selling of Kaisha consultancy services into the financial services sector and the development of the next generation of Telesmart payment solution software products to be undertaken at the OST development operation in Wroclaw. Overall, excluding the legacy print business which continues as forecast, the consultancy operations in the OST and Kaisha divisions now account for over 50% of the Group revenue, with managed e-services and applications software contributing the additional turnover. The Board consider that this business mix provides a balanced structure and a model for the future development of the Group.' Contact : Mike Phillips, Group Finance Director 01753-847123 Giles Sanderson, Financial Dynamics 020-7831-3113
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