Financial Express (Holdings) Limited (“we”, “our”, “us” and derivatives) are committed to protecting and respecting your privacy. This Privacy Policy, together with our Terms of Use, sets out the basis on which any personal data that we collect from you, or that you provide to us, will be processed by us relating to your use of any of the below websites (“sites”).

  • FEAnalytics.com
  • FEInvest.net
  • FETransmission.com
  • Investegate.co.uk
  • Trustnet.hk
  • Trustnetoffshore.com
  • Trustnetmiddleeast.com

For the purposes of the Data Protection Act 1998, the data controller is Trustnet Limited of 2nd Floor, Golden House, 30 Great Pulteney Street, London, W1F 9NN. Our nominated representative for the purpose of this Act is Kirsty Witter.

WHAT INFORMATION DO WE COLLECT ABOUT YOU?

We collect information about you when you register with us or use any of our websites / services. Part of the registration process may include entering personal details & details of your investments.

We may collect information about your computer, including where available your operating system, browser version, domain name and IP address and details of the website that you came from, in order to improve this site.

You confirm that all information you supply is accurate.

COOKIES

In order to provide personalised services to and analyse site traffic, we may use a cookie file which is stored on your browser or the hard drive of your computer. Some of the cookies we use are essential for the sites to operate and may be used to deliver you different content, depending on the type of investor you are.

You can block cookies by activating the setting on your browser which allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or part of our sites. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies as soon as you visit our sites.

HOW WE USE INFORMATION

We store and use information you provide as follows:

  • to present content effectively;
  • to provide you with information, products or services that you request from us or which may interest you, tailored to your specific interests, where you have consented to be contacted for such purposes;
  • to carry out our obligations arising from any contracts between you and us;
  • to enable you to participate in interactive features of our service, when you choose to do so;
  • to notify you about changes to our service;
  • to improve our content by tracking group information that describes the habits, usage, patterns and demographics of our customers.

We may also send you emails to provide information and keep you up to date with developments on our sites. It is our policy to have instructions on how to unsubscribe so that you will not receive any future e-mails. You can change your e-mail address at any time.

In order to provide support on the usage of our tools, our support team need access to all information provided in relation to the tool.

We will not disclose your name, email address or postal address or any data that could identify you to any third party without first receiving your permission.

However, you agree that we may disclose to any regulatory authority to which we are subject and to any investment exchange on which we may deal or to its related clearing house (or to investigators, inspectors or agents appointed by them), or to any person empowered to require such information by or under any legal enactment, any information they may request or require relating to you, or if relevant, any of your clients.

You agree that we may pass on information obtained under Money Laundering legislation as we consider necessary to comply with reporting requirements under such legislation.

ACCESS TO YOUR INFORMATION AND CORRECTION

We want to ensure that the personal information we hold about you is accurate and up to date. You may ask us to correct or remove information that is inaccurate.

You have the right under data protection legislation to access information held about you. If you wish to receive a copy of any personal information we hold, please write to us at 3rd Floor, Hollywood House, Church Street East, Woking, GU21 6HJ. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.

WHERE WE STORE YOUR PERSONAL DATA

The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”). It may be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff may be engaged in, amongst other things, the provision of support services. By submitting your personal data, you agree to this transfer, storing and processing. We will take all steps reasonably necessary, including the use of encryption, to ensure that your data is treated securely and in accordance with this privacy policy.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our sites; any transmission is at your own risk. You will not hold us responsible for any breach of security unless we have been negligent or in wilful default.

CHANGES TO OUR PRIVACY POLICY

Any changes we make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail.

OTHER WEBSITES

Our sites contain links to other websites. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

CONTACT

If you want more information or have any questions or comments relating to our privacy policy please email publishing@financialexpress.net in the first instance.

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HSBC Holdings PLC (HSBA)

  Print      Mail a friend       Annual reports

Tuesday 27 March, 2012

HSBC Holdings PLC

Annual Financial Report - 15 of 44

RNS Number : 1103A
HSBC Holdings PLC
27 March 2012
 



Profit/(loss) before tax and balance sheet data - Middle East and North Africa


2011


       Retail
   Banking
and Wealth
Management
        US$m


Commercial

   Banking
        US$m


      Global
   Banking
and
    Markets
        US$m


      Global

      Private
   Banking
        US$m


       Other

        US$m

                

        Inter-
   segment

elimination64

       US$m


         Total
        US$m















Profit/(loss) before tax




























Net interest income ...............

589


496


371


2


2


(28)


1,432















Net fee income/(expense) ......

173


271


173


13


(3)


-


627















Trading income/(expense) excluding net interest
income ...............................

62


95


266


1


(1)


-


423

Net interest income/(expense)
on trading activities ............

-


-


32


-


(1)


28


59















Net trading income/(expense)56

62


95


298


1


(2)


28


482















Net income from financial instruments designated at
fair value ............................

-


-


-


-


10


-


10

Gains less losses from
financial investments .........

1


1


(7)


-


(3)


-


(8)

Dividend income ....................

1


1


3


-


-


-


5

Other operating income/
(expense) ...........................

22


11


11


(1)


124


(108)


59















Total operating income ......

848


875


849


15


128


(108)


2,607















Net insurance claims65 ............

-


-


-


-


-


-
















Net operating income52 ......

848


875


849


15


128


(108)


2,607















Loan impairment charges and other credit risk provisions .

(126)


(116)


(51)


-


-


-


(293)















Net operating income .........

722


759


798


15


128


(108)


2,314















Total operating expenses .......

(535)


(320)


(295)


(21)


(96)


108


(1,159)















Operating profit/(loss) .......

187


439


503


(6)


32


-


1,155















Share of profit in associates
and joint ventures ...............

60


98


140


4


35


-


337















Profit/(loss) before tax .......

247


537


643


(2)


67


-


1,492
















               %


               %


               %


               %


              %




               %

Share of HSBC's profit
before tax ...........................

             1.1


             2.5


             2.9



             0.3




             6.8

Cost efficiency ratio ..............

           63.1


           36.6


           34.7


         140.0


           75.0




           44.5















Balance sheet data49















US$m


US$m


US$m


US$m


       US$m




US$m

Loans and advances to
customers (net) ..................

4,921


12,446


8,479


26


3




25,875

Total assets ............................

6,549


14,556


34,676


72


4,792


(3,181)


57,464

Customer accounts .................

18,549


10,943


6,703


114


113




36,422

 

 


 



2010


           Retail

       Banking

  and Wealth

Management17

          US$m


Commercial

      Banking
         US$m


        Global
     Banking
            and

    Markets17

        US$m


        Global

       Private
     Banking
         US$m


         Other

         US$m

                

         Inter-
     segment

elimination64

        US$m


         Total
         US$m















Profit/(loss) before tax




























Net interest income ...

553


473


334


-


14


(7)


1,367















Net fee income .......... ...............................

200


258


202


17


-


-


677















Trading income/(expense) excluding net interest
income ..................

59


85


205


1


(7)


-


343

Net interest income/(expense)
on trading activities ...............................

1


7


18


-


(6)


7


27















Net trading income/(expense)56

60


92


223


1


(13)


7


370















Net income/(expense) from financial instruments
designated at fair value ......................

-


-


-


-


-


-


-

Gains less losses from
financial investments ...........

1


-


(3)


-


(1)


-


(3)

Dividend income .......

2


1


4


-


-


-


7

Other operating income/
(expense) ...............

27


(8)


(1)


1


40


(67)


(8)















Total operating income ..................

843


816


759


19


40


(67)


2,410















Net insurance claims65

-


-


-


-


-


-


-















Net operating income52 ................

843


816


759


19


40


(67)


2,410















Loan impairment charges and other credit risk provisions .............. ...............................

(227)


(145)


(255)


-


-


-


(627)















Net operating income

616


671


504


19


40


(67)


1,783















Total operating expenses ................

(524)


(297)


(263)


(18)


(43)


67


(1,078)















Operating profit/(loss) ...............................

92


374


241


1


(3)


-


705















Share of profit/(loss) in
associates and joint ventures .................

26


110


58


(16)


9


-


187















Profit/(loss) before tax ...............................

118


484


299


(15)


6


-


892
















              %


               %


               %


               %


               %




               %

Share of HSBC's profit
before tax ..............

            0.6


             2.6


             1.6


            (0.1)


                -




             4.7

Cost efficiency ratio ..

          62.2


           36.4


           34.7


           94.7


         107.5




           44.7















Balance sheet data49















US$m


US$m


US$m


US$m


        US$m




US$m

Loans and advances to
customers (net) ......

5,063


12,293


7,247


21


2




24,626

Total assets ...............

6,286


13,991


31,253


59


4,129


(2,961)


52,757

Customer accounts ....

17,538


10,319


5,306


290


58




33,511

For footnotes, see page 95.


 


This information is provided by RNS
The company news service from the London Stock Exchange
 
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